TM30 online form issues saving guest data

[gessi2000]

Hello,

 

I registered to the TM30 online version as Condo owner in Pattay and can now login and add guests (like myself which I tried) but having an issue after adding the guest data and trying to save as all information is gone after clicking on "save" and then using the search of TM30 in the menu!?

 

What happens to the guest data and why is it not showing up after saving and using the search!? Anyone knows in detail what happens?

[KhunKenAP]

Use Firefox or Chrome to enter the data then Save. A message box should popup saving it was sent to your local immigration office.

 

Once it download the information to the form at bottom and you Save it, then go back and select the TM30 selection. It will only show entries, included the one you saved for past 10 days.

 

Print it out for your proof you did the form. I attached a copy of the form into my passport as a precaution.

 

[Peter Denis]

Hi, I encountered same problem.

But it is easily solved when you download the Excel-form, which allows you to fill in the data off-line and then upload the filled-in Excel.

It has the additional advantage, that you do not need the fill in the data again when you have to file a TM30 after returning from a domestic or international trip (in the latter case you would only need to change the TM6 entry-card-number and port of entrance - when different than before).

[Peter Denis]

It's also possible that your data have been processed, but be aware that when you use the search function that you need to use thai date notation and that the search-window does not exceed 7 days.

[tgeezer]

The first person does not appear in the list below until you fix your error. The error message says that the enter date and exit date must not be more than seven days apart. Try correcting that. It doesn’t matter how long you are actually staying because it is a report not a prediction. 

[gessi2000]

1 hour ago, tgeezer said:

The first person does not appear in the list below until you fix your error. The error message says that the enter date and exit date must not be more than seven days apart. Try correcting that. It doesn’t matter how long you are actually staying because it is a report not a prediction. 

Sorry but I don't fully understand in terms of check-in and exit dates? What exactly do you mean?

 

In my case I entered Thailand on October 14th and staying at a hotel in Ranong until yesterday so check-in in my Condo was yesterday and I am planning to leave Thailand on 31st.

[tgeezer]

If you stayed in a hotel then they reported you. Your responsibility is to report as the housemaster of your condo and done within 24 hours of your arrival. The dates are the day you got to your condo and any future date less than seven days after that. 

I misnamed the boxes, check in and check out are on the form with the calendar symbol. 

[Peter Denis]

The IO TM30 website consists of 2 parts: Notification TM30 and Search TM30.

1. When you enter data in the Notification part, it is recommended to use the Excel-form for which you find a link on the web-page.  The Excel-form also has several tabs with guidance on what to fill in (e.g. code for Nationality of guest / code for Entrance port to Thailand).

When you upload the filled-in Excel form the data does not appear in the main entry fields but appear at the bottom of your screen (scroll down).

As mentioned earlier, using the Excel-form to input your data has the advantage that you can re-use the filled-in Excel form later again when you return at your home from a domestic trip and so you do not need to input the data again.  When returning from a trip abroad you only need to update the TM6 entrycard-number and the port of entrance if that was different as the one you used previously.

After you uploaded the Excel-file and the data appears at the bottom of the screen, click save.

And then the page will be empty again (but your data has been sent).

2. To check if the data is really there you can go to the Search part of the webpage.

Search is limited to periods of max 7 days apart, and you need to use thai date notation.

When your search results appear, you can then make a screenshot and keep that as proof that your filed your TM30.

> Hope this helps, and feel free to PM me if you encounter any difficulties.

[gessi2000]

23 minutes ago, Peter Denis said:

The IO TM30 website consists of 2 parts: Notification TM30 and Search TM30.

1. When you enter data in the Notification part, it is recommended to use the Excel-form for which you find a link on the web-page.  The Excel-form also has several tabs with guidance on what to fill in (e.g. code for Nationality of guest / code for Entrance port to Thailand).

When you upload the filled-in Excel form the data does not appear in the main entry fields but appear at the bottom of your screen (scroll down).

As mentioned earlier, using the Excel-form to input your data has the advantage that you can re-use the filled-in Excel form later again when you return at your home from a domestic trip and so you do not need to input the data again.  When returning from a trip abroad you only need to update the TM6 entrycard-number and the port of entrance if that was different as the one you used previously.

After you uploaded the Excel-file and the data appears at the bottom of the screen, click save.

And then the page will be empty again (but your data has been sent).

2. To check if the data is really there you can go to the Search part of the webpage.

Search is limited to periods of max 7 days apart, and you need to use thai date notation.

When your search results appear, you can then make a screenshot and keep that as proof that your filed your TM30.

> Hope this helps, and feel free to PM me if you encounter any difficulties.

Thanks a lot! Got it done and worked like a charm now!

I was doing the entries manually because using Google Chromebook and didn't want to create a Google Sheet out of the Excel template.

However I was using the Google translate to English while entering the details in Chrome and it set some of the values to faulty/misleading so I couldn't save. After disabling the Google translate on the TM30 form webpage all values were OK and I Could save the data and search for it as well.

 

Just installed the Section38 mobile Android App now and have the Search capabilities with me on my mobile to proof reports if checked.

 

Cheers!