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Posted
24 minutes ago, Muzzique said:

That happened to me but luckily I was back in the UK and able to supply it. If they think you're not resident in the UK they can suspend your account. Anything can trigger this such as you not using a VPN to login, numerous overseas transfers or multiple payments made for service outside of the UK

 

I just transferred my UK current account to Revolut. Solved the problem. Identity checks are all done via the secure phone app. I do all my UK banking via that now and have done for the last 3 years. Plus I hold accounts in Euro, THB, US Dollar, INR and HKD so I avoid the high exchange rate costs when I get cash from the ATM or make local purchases with my Revolut Visa card.

I see, it appears that you have solved your UK banking woes. Maybe phetphet can go this route as well. Banking in/from Thailand can be like the special olympics as anyone can attest to.

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