dannyb123 Posted October 10, 2021 Share Posted October 10, 2021 I've been using a 3bb 1000/100 connection the past few months and it's been very reliable for the most part, streaming 4k encodes from a server in Germany. But the past week the connection has fallen off a cliff. Normally connecting via a VPN in Singapore has resolved any issues but even that is very slow. The only conclusion I can come to is either 3bb are throttling my connection to all nordvpn servers plus the server in Germany or there is some new issue related to the international gateway / bandwidth out of Thailand. Even a multithreaded speed test to 3bb servers within Thailand was giving results of 7Mbps. After calling 3bb they resolved that but the international speeds remain abysmal. Would changing ISP make any difference? Link to comment Share on other sites More sharing options...
TravelerEastWest Posted October 10, 2021 Share Posted October 10, 2021 I use 3BBB with fiber connection and an international plan fast with no problems. I doubt any other ISP will be faster. VPNs tend to slow things down so I don't use them Link to comment Share on other sites More sharing options...
dannyb123 Posted October 10, 2021 Author Share Posted October 10, 2021 5 minutes ago, TravelerEastWest said: I use 3BBB with fiber connection and an international plan fast with no problems. I doubt any other ISP will be faster. VPNs tend to slow things down so I don't use them You have an international plan? 1 Link to comment Share on other sites More sharing options...
dannyb123 Posted October 10, 2021 Author Share Posted October 10, 2021 Managed to get this resolved, was an issue with the server in Germany 1 Link to comment Share on other sites More sharing options...
TravelerEastWest Posted October 16, 2021 Share Posted October 16, 2021 On 10/10/2021 at 9:06 PM, dannyb123 said: You have an international plan? Yes, I have fiber optics and an international plan so always smooth connections. Link to comment Share on other sites More sharing options...
KannikaP Posted October 16, 2021 Share Posted October 16, 2021 5 minutes ago, TravelerEastWest said: Yes, I have fiber optics and an international plan so always smooth connections. What is an 'International Plan' please? I have 3BB 1000/500 and Express VPN and have no problems streaming or downloading anything. You need 5 Mb/s for HD and at least 25 Mb/s for 4K. Link to comment Share on other sites More sharing options...
TravelerEastWest Posted October 18, 2021 Share Posted October 18, 2021 On 10/16/2021 at 9:52 AM, KannikaP said: What is an 'International Plan' please? I have 3BB 1000/500 and Express VPN and have no problems streaming or downloading anything. You need 5 Mb/s for HD and at least 25 Mb/s for 4K. I don't know the exact name of the plan please contact 3BBB customer service. At the moment my download is 250mb and upload is 909mb which is strange as usually download is faster... I send photos and videos so I need a reliable connection. I dont use a VPN. Link to comment Share on other sites More sharing options...
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