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UNICEF and Ministry of Public Health launch innovative platform to protect vulnerable children from violence in Thailand


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By Adam Judd


BANGKOK, 10 March 2022 – The Regional Health 8th Office, Ministry of Public Health, and UNICEF signed an agreement to launch Primero, an innovative web platform for case management, in an Udon Thani Provincial hospital. With Primero, social workers will be able to better respond to cases of violence, abuse and neglect by providing timely and quality support to vulnerable children and families.


Currently used in more than 40 countries and territories, the Primero web platform is a digital public good that aims to facilitate case management for the social service workforce. The platform provides user-friendly digital forms and clear workflows to assist social workers with managing and documenting cases, from identification and registration to assessment, case planning, referrals and transfers, and case closure.


Case management involves working with children and families to plan, process, and monitor services and support for vulnerable children in need of care and protection. This involves navigating through a complicated and often disconnected set of services and support available within and outside of the hospital.


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Primero will support social workers in the Udon Thani Provincial hospital in their case management role by moving documenting processes online and linking them with the hospital’s information system on patients and services. This will ensure case management processes are more efficient than in the slower, paper-based system and can meet the needs of children more fully, so children can be better protected and families better supported.


With timely information on violation patterns and risk factors, social workers can help families detect early signs of violence and prevent serious cases. For example, information on children identified as at-risk of violence and abuse by Thailand’s innovative Child Shield system will be transferred to Primero, which will recommend preventative actions provided by One-Stop Crisis Centres in hospitals and monitor the results to prevent further risks.


 “Too many children are at risk of falling through the cracks when referred from one service provider to another due to a lack of social workers and efficient and user-friendly tools for providing timely and quality support,” said Kyungsun Kim, UNICEF Representative for Thailand.


Full story: https://thepattayanews.com/2022/03/10/unicef-and-ministry-of-public-health-launch-innovative-platform-to-protect-vulnerable-children-from-violence-in-thailand/



-- © Copyright The Pattaya News 2022-03-10

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