Lolothai Posted March 30, 2022 Share Posted March 30, 2022 Hi, I left Thailand recently and I need to transfer money from my Thai bank to my French bank. I can do it from a kasikorn application but unfortunately I need an OTP code they send on my Thai number that I can't access now that I am in France. I tried without success to send an email to kasikorn. Does anyone know how to contact kasikorn from abroad? Link to comment Share on other sites More sharing options...
Ohyesuare Posted March 30, 2022 Share Posted March 30, 2022 You just call the same number but you'll have to pay long distance charges. Sure Skype or similar services have cheap calling rates to Thailand. Have you tried using your Thai SIM in France? Mine is still able to receive SMS in Canada, DTAC has a roaming agreement there. Link to comment Share on other sites More sharing options...
CharlieH Posted March 30, 2022 Share Posted March 30, 2022 Why cant you access your thai number ? 8f you have the sim put it in another phone and activate roaming. K-Contact Center02-8888888 MOVING this to Banking. Link to comment Share on other sites More sharing options...
scubascuba3 Posted March 30, 2022 Share Posted March 30, 2022 Can't you call your thai phone company and get roaming switched on? Link to comment Share on other sites More sharing options...
phetphet Posted March 30, 2022 Share Posted March 30, 2022 6 minutes ago, CharlieH said: Why cant you access your thai number ? 8f you have the sim put it in another phone and activate roaming. K-Contact Center02-8888888 MOVING this to Banking. From France +662-888-8888 Link to comment Share on other sites More sharing options...
Lolothai Posted March 30, 2022 Author Share Posted March 30, 2022 (edited) I don't have another phone and I can't call abroad, I live at my father's house and he doesn't want to lend his mobile or to let me call abroad. Maybe I could activate the roaming on my own mobile? I'm going to check how to do, for now there is no signal and they say emergency call only On 3/25/2022 at 5:46 PM, ChrisP24 said: On 3/26/2022 at 4:35 AM, BritManToo said: Edited March 30, 2022 by Lolothai Link to comment Share on other sites More sharing options...
Lolothai Posted March 30, 2022 Author Share Posted March 30, 2022 Is there a way to contact Kasikorn without calling from abroad or the call center. Is there an email? I can't find any way to contact them on my kasikorn online account. Link to comment Share on other sites More sharing options...
scubascuba3 Posted March 30, 2022 Share Posted March 30, 2022 (edited) 10 minutes ago, Lolothai said: Is there a way to contact Kasikorn without calling from abroad or the call center. Is there an email? I can't find any way to contact them on my kasikorn online account. You can call them using your mobile via Skype app, need to add one off credit, usually around £10, doesn't expire Edited March 30, 2022 by scubascuba3 Link to comment Share on other sites More sharing options...
Lolothai Posted March 30, 2022 Author Share Posted March 30, 2022 3 minutes ago, scubascuba3 said: You can call them using your mobile via Skype app, need to add one off credit, usually around £10, doesn't expire Interesting, I don't have a credit card yet, I arrived in France 10 days ago with my 2 daughters after losing everything. I should get a bit money in 2 weeks, I have some but in Thailand... Link to comment Share on other sites More sharing options...
scubascuba3 Posted March 30, 2022 Share Posted March 30, 2022 1 minute ago, Lolothai said: Interesting, I don't have a credit card yet, I arrived in France 10 days ago with my 2 daughters after losing everything. I should get a bit money in 2 weeks, I have some but in Thailand... If you can get the OTP you won't need to contact the bank which is likely to be a problem anyway. I would try to get that roaming switched on and go to an area with better signal when trying to sort it Link to comment Share on other sites More sharing options...
Lolothai Posted March 30, 2022 Author Share Posted March 30, 2022 as there is no network I don't see how to get the roaming switch on. Maybe in a big city but I think there is no truemove network anywhere in France Link to comment Share on other sites More sharing options...
scubascuba3 Posted March 30, 2022 Share Posted March 30, 2022 5 minutes ago, Lolothai said: as there is no network I don't see how to get the roaming switch on. Maybe in a big city but I think there is no truemove network anywhere in France True will use a French network, for example in Thailand my UK sim uses DTAC Link to comment Share on other sites More sharing options...
theoldgit Posted April 3, 2022 Share Posted April 3, 2022 On 3/30/2022 at 4:40 PM, Lolothai said: Is there a way to contact Kasikorn without calling from abroad or the call center. Is there an email? I can't find any way to contact them on my kasikorn online account. Have you tried using their contact form https://www.kasikornbank.com/th/contact/Pages/contact.aspx The contact form also suggests contacting them via their email address [email protected] Link to comment Share on other sites More sharing options...
Lolothai Posted April 3, 2022 Author Share Posted April 3, 2022 I tried but I didn't receive any email Link to comment Share on other sites More sharing options...
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