Remote work offer for expats who have experience and want to work in Sales and Customer Service

[Rossarin Phin]

JOB TITLE

Inside Sales - APAC

 

SALARY

• Base $1,250 USD monthly

ALLOWANCE/BENEFIT

• Sales Commission
• Phone, Internet allowance ($70 USD)
• Monthly Health Care Benefit
• Visa & Work permit offer to successful candidate in Thailand

 

HIRING STATUS

Long Term Contractor (Full Time)

 

LOCATION/BASE

APAC preferred Thailand or Indonesia (Remote work)

 

About Us:

Medical Departures Inc. is the world leader in finding and booking global doctors & dentists with a network of +6000 clinics/hospitals & +10,000 doctors/dentists in 29 different countries.

 

We are a fully remote company. The team is spread throughout Latin-America, Europe, Africa, and Asia. With more than 50 team members, the team forms a well-linked network across a variety of locations, lifestyles, and backgrounds.

 

About the role:

The successful candidate will be responsible for converting dental leads into bookings while building a pipeline of referrals for future bookings. You will need to have great communication and listening skills and be passionate about helping patients achieve their dental and medical goals.

 

RESPONSIBILITIES:

 

• Convert all warm leads received by phone, chat, email and other communication channels into bookings.
• Source new sales opportunities through inbound lead follow-up and coverage on all front lines (phone/chat/live chat/social media)
• Follow up with each patient to assure appointment attendance and sales targets
• Actively listen to patients' needs and recommend the right clinic and or promotion to help patients save money and achieve their medical or dental goals.
• Log and track all leads through our CRM.
• Respond to all leads within the agreed SLA.
• Collaborate with other inside sales team members to help achieve company goals.
• Build a strong sales pipeline by following up on cold leads and referrals for future bookings.
• Work within the agreed schedule. (Available to work on weekends if required)
• Attend regular team meetings.
• Attend training and coaching sessions as required.
• Help build the world’s largest global medical and dental online agency.

 

JOB REQUIREMENTS:

• 3- 5 years Sales experience.
• 2+ years Contact Center experience.
• Ability to handle high volume of email, phone, chat, social media traffic (leads & prospects)
• Fluent in English (verbal and written),
• Thai an advantage
• Excellent listening and writing skills with a 40+ WPM typing ability
• Travel savvy - international travel experience will be an advantage.
• Experience tracking and maintaining a sales funnel through CRM and other tools.
• Ability to work responsibly and productively from a remote home-office environment with good time management.
• Night and weekend availability, according to shift schedule (5 days on, 2 days off)
• Experience with elderly clients is a plus.
• Familiarity & knowledge of medical and dental procedures is a plus.

 

EQUIPMENT REQUIREMENTS:

 

• High speed internet connection
• Reliable computer with webcam and microphone interface

 

https://www.medicaldepartures.com/about/

https://www.dentaldepartures.com/about/

 

Contact:

Melanie Henry (Recruiting Manager)

Human Resources - [email protected]

Edited June 16, 2022 by Rossarin Phin