Economic Impact Payment (EIP) pre-paid card lost

[GypsyT]

I never got the card for 2nd $ 600 payment. IRS (after 18months wait!) sent a letter claiming it was sent Jan 6, 2021. They ask to contact "MetaBank" who's taking care of card mailings. But when calling 800-240-8100 they ask "PIN" number and other stuff that's printed on the card!

There's is a large menu of options but nothing matches to my case; the card never arrived.

So NoGo... and nobody answers when selecting "Customer service" to talk to someone. It shuts off...

 

Has anyone had same problem and could give advice for speedy recovery?

Only thing I can think to do is to write again and ask "Who and where they did sent it?" and "Who has cashed out the money?".

I expect to get answer in a year or two.... Every time I deal with the IRS they ask to send everything "by the FAX". The last time I saw FAX machine it was 10-15 yrs ago! Not encouraging but "we still are the best!"

I hope I'll be alive when/if $$ arrives so have time to spend it ????

 

 

 

 

[mrwebb8825]

should have given them a direct deposit account number - never trust the mail.