Thai Smile Buses Co., face backlash as passengers left stranded

[webfact]

 

 

The Thai Smile Bus Company faced a barrage of criticism as their electric buses ground to a halt, leaving passengers stranded and services disrupted.

 

The uproar prompted an investigation into the sudden cessation of operations, revealing a deep-seated issue affecting the company’s ability to provide a reliable service.

 

The Corporate Communications Department of Thai Smile Bus Company Limited officially addressed the concerns that led to the service outage today, December 8. The problem stemmed from communication breakdowns within some garages, where the implementation of the Fleet Management system aimed to enhance control and supervision of every vehicle.

The disruption, it appears, was a result of a miscommunication glitch that thwarted the implementation of the Fleet Management system. This system, designed to ensure buses run in the left lane within legal speed limits and adhere to passenger pickup signs, faced internal resistance and a lack of understanding among the staff.

 

by Nattapong Westwood

Photo courtesy of KhaoSod

 

Full story: The Thaiger 2023-12-09

 

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[2baht]

Little to Smile about here.....oh the irony! 😏

[JoePai]

lack of understanding among the staff

 

Need I say more ?

[Enoon]

 

Are they saying there was a strike?

 

 

[Grumpy one]

Somchai to bus management " What ?? We have to stop and pick up passengers and obey speed limits  " 

[SmartyMarty]

Ask a Thai to organise something; expect chaos. 

[brianthainess]

12 hours ago, webfact said:

This system, designed to ensure buses run in the left lane within legal speed limits and adhere to passenger pickup signs, faced internal resistance and a lack of understanding among the staff.

Keep within the law?, you must be joking your 'aving a laff, we the bus drivers obey rules of the road? are you crazy. 

[Mr Meeseeks]

1 hour ago, SmartyMarty said:

Ask a Thai to organise something; expect chaos. 

 

This. 👆

[brianthainess]

On 12/9/2023 at 4:20 AM, webfact said:

This system, designed to ensure buses run in the left lane

How daft what if the bus lane is blocked by an accident or road works.

[brianthainess]

On 12/9/2023 at 8:41 AM, JoePai said:

lack of understanding among the staff

 

Need I say more ?

Did the driver try turning it off and on again? LOL