kwak250 Posted Thursday at 09:33 AM Share Posted Thursday at 09:33 AM (edited) Just had a small stone chip/crack about 6-8 inches on my wife's Honda Civic Rs Anyone know if Roojai replace the windscreen for the same one as this has the rain sensor Had a Toyota Vigo windscreen replaced by an insurance company years ago and it was terrible and steamed up when it rained which the genuine one never did. Edited Thursday at 09:34 AM by kwak250 Link to comment Share on other sites More sharing options...
Etaoin Shrdlu Posted yesterday at 12:42 AM Share Posted yesterday at 12:42 AM If you have the dealer's garage extension on your policy, the dealer is highly likely to replace the glass with OEM. If no dealer's garage extension, you would probably still be within your rights under the policy to require a new windscreen that retains all the functions of the original. Might be worth a call to Roojai to sort out in advance. 1 1 Link to comment Share on other sites More sharing options...
kwak250 Posted yesterday at 11:08 AM Author Share Posted yesterday at 11:08 AM 10 hours ago, Etaoin Shrdlu said: If you have the dealer's garage extension on your policy, the dealer is highly likely to replace the glass with OEM. If no dealer's garage extension, you would probably still be within your rights under the policy to require a new windscreen that retains all the functions of the original. Might be worth a call to Roojai to sort out in advance. Yes it is not that bad and as i have had the policy for a few years thought i might check before asking Roojai . I am sure its any garage of Roojai's choice . Link to comment Share on other sites More sharing options...
Robert Paulson Posted yesterday at 11:53 AM Share Posted yesterday at 11:53 AM Roojai is a giant pile of crap. Never use them. Horrible company. If you don’t have a claim everything will be ok though 1 1 Link to comment Share on other sites More sharing options...
Robert Paulson Posted yesterday at 11:54 AM Share Posted yesterday at 11:54 AM 45 minutes ago, kwak250 said: Yes it is not that bad and as i have had the policy for a few years thought i might check before asking Roojai . I am sure its any garage of Roojai's choice . Go to the dealer for sure. Link to comment Share on other sites More sharing options...
Popular Post rocketboy2 Posted yesterday at 10:59 PM Popular Post Share Posted yesterday at 10:59 PM 11 hours ago, Robert Paulson said: Roojai is a giant pile of crap. Never use them. Horrible company. If you don’t have a claim everything will be ok though Can you tell us why you say that about Roojai. What happened to you. ? 2 2 Link to comment Share on other sites More sharing options...
Popular Post motdaeng Posted yesterday at 11:29 PM Popular Post Share Posted yesterday at 11:29 PM 11 hours ago, Robert Paulson said: Roojai is a giant pile of crap. Never use them. Horrible company. If you don’t have a claim everything will be ok though we use since years roojai for our two cars. had a few minor claims, never had any issues ... positiv feedback from us for roojai! 1 3 Link to comment Share on other sites More sharing options...
spidermike007 Posted 17 hours ago Share Posted 17 hours ago 17 hours ago, Robert Paulson said: Roojai is a giant pile of crap. Never use them. Horrible company. If you don’t have a claim everything will be ok though Why do you say that? Any personal experience with claims with them? Please tell. 2 Link to comment Share on other sites More sharing options...
Popular Post alanrchase Posted 17 hours ago Popular Post Share Posted 17 hours ago As far as I am aware Roojai are not an insurance company they are just the broker. They should help you with a claim but it will be up to the company you are insured with as to what is covered and who does repairs. My bike is insured via Roojai but the insurance company is Krungthai Panich Insurance. 1 2 Link to comment Share on other sites More sharing options...
Ralf001 Posted 16 hours ago Share Posted 16 hours ago Yeah, just had my second windsreen done in 12 months, Roojai covered both but had to pay excess for the second. 2 Link to comment Share on other sites More sharing options...
Popular Post bluemoon58 Posted 12 hours ago Popular Post Share Posted 12 hours ago 22 hours ago, Robert Paulson said: Roojai is a giant pile of crap. Never use them. Horrible company. If you don’t have a claim everything will be ok though Absolute ridiculous comment unless you elaborate! 1 2 Link to comment Share on other sites More sharing options...
lavender19 Posted 12 hours ago Share Posted 12 hours ago Just taken insurance with these. What I didn't like is that you pay and and then all the questions start. It would be better to answer questions before they take your money. Plus called the English speaking line but no-one spoke English said would call me back. No-one did. Then the inspection video. No one spoke English. Wish I had just used my usual agent Link to comment Share on other sites More sharing options...
alien365 Posted 11 hours ago Share Posted 11 hours ago 10 minutes ago, lavender19 said: Just taken insurance with these. What I didn't like is that you pay and and then all the questions start. It would be better to answer questions before they take your money. Plus called the English speaking line but no-one spoke English said would call me back. No-one did. Then the inspection video. No one spoke English. Wish I had just used my usual agent I've rang them a few times and had a call back from an English speaker within 5 minutes each time. The inspection video was all done in English too. I guess it's the luck of the draw. Link to comment Share on other sites More sharing options...
klaus2 Posted 9 hours ago Share Posted 9 hours ago I ve been with them some 6 years with first class insurance. good value for money, some 30% cheaper then others.The last two years I paid some 8000 Bather year. My Car Nissan Np 300 four door from 2015 ,new Windscreen and a scratch on the side, took 1 weck. My wife turns the car over in 2023 on a wet road, the car was a write off .there Paid 400000 bath that was 30000 bath more then some other insurer, ok it took 6 weeks to get the money no problem et all. investet 600000bath more good a new car. This car comes with first class insurance ,but after a year I go back to Roojai 1 1 Link to comment Share on other sites More sharing options...
Skeptic7 Posted 56 minutes ago Share Posted 56 minutes ago 11 hours ago, lavender19 said: Just taken insurance with these. What I didn't like is that you pay and and then all the questions start. It would be better to answer questions before they take your money. Plus called the English speaking line but no-one spoke English said would call me back. No-one did. Then the inspection video. No one spoke English. Wish I had just used my usual agent I've called them 3 times and and always had a fluent English speaker. Very pleasant and professional.The video inspection was a different story...had to wait 45 mins after my scheduled time for an English speaker to call back, but after the delay, all went smoothly with a fluent English speaker. Link to comment Share on other sites More sharing options...
Ralf001 Posted 56 minutes ago Share Posted 56 minutes ago 11 hours ago, lavender19 said: Just taken insurance with these. What I didn't like is that you pay and and then all the questions start. It would be better to answer questions before they take your money. Plus called the English speaking line but no-one spoke English said would call me back. No-one did. Then the inspection video. No one spoke English. Wish I had just used my usual agent Must be luck of the draw but every time I have called Roojai I have had an english speaker. 1 Link to comment Share on other sites More sharing options...
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