4 minutes ago, In the jungle said:

 

Maybe I should have stayed in the UK in the cold and the rain.

 

I would be miserable but my bank would work.

 

On which network are you currently Roaming? Make note of it and the try choosing another manually. Is Data Roaming switched on or off?

47 minutes ago, In the jungle said:

I use it mostly as a distribution point to send money elsewhere.

 

In that case, might not a Wise account be a suitable alternative? Or do you hold a significant balance with the awkward bank that you're unable to transfer elsewhere?

 

17 minutes ago, NowNow said:

 

On which network are you currently Roaming? Make note of it and the try choosing another manually. Is Data Roaming switched on or off?

 

Data roaming is on.  Current network is True.

 

Way past my bed time.  I will look at this again tomorrow.

48 minutes ago, In the jungle said:

 

Data roaming is on.  Current network is True.

 

Way past my bed time.  I will look at this again tomorrow.

 

Switch Data Roaming off and then search manually for the network.

7 hours ago, In the jungle said:

 

I guess it is possible.  The last time my giffgaff UK mobile was in the UK was about fifteen months ago.

I've had my sim 4 years and never been in UK in that time, BTW Giffgaff are still sending sims out abroad so probably the issue is your phone

11 hours ago, In the jungle said:

 

Data roaming is on.  Current network is True.

 

Way past my bed time.  I will look at this again tomorrow.

have you tried the giffgaff sim in a different phone

6 hours ago, scubascuba3 said:

I've had my sim 4 years and never been in UK in that time, BTW Giffgaff are still sending sims out abroad so probably the issue is your phone

 

That is possible.  My giffgaff SIM is in a 2016 iPhone SE.  I have a much newer iPhone 13 I can try it in.

13 hours ago, OJAS said:

 

In that case, might not a Wise account be a suitable alternative? Or do you hold a significant balance with the awkward bank that you're unable to transfer elsewhere?

 

 

Perhaps I am old fashioned but my main problem with Wise is that it is not a bank. 

 

I am here on a retirement visa and I seem to recall that there are also problems with Wise in that a Wise transfer does not show in a Thai bank book as an international transfer.

2 hours ago, In the jungle said:

 

That is possible.  My giffgaff SIM is in a 2016 iPhone SE.  I have a much newer iPhone 13 I can try it in.

 

I tried putting my UK giffgaff SIM in my much newer iPhone 13.  Still no OTPs received.

15 hours ago, In the jungle said:

 

Data roaming is on.  Current network is True.

 

 

 

9 minutes ago, In the jungle said:

 

I tried putting my UK giffgaff SIM in my much newer iPhone 13.  Still no OTPs received.

I had similar problems a few years ago not getting otp,s from my UK Banks...solution was simple I ditched True and went with AIS....ported my number over....never any problems since

48 minutes ago, In the jungle said:

 

I tried putting my UK giffgaff SIM in my much newer iPhone 13.  Still no OTPs received.

As suggested further up try connecting to AIS, i get OTPs from Giffgaff and banks no problem 

1 hour ago, scubascuba3 said:

As suggested further up try connecting to AIS, i get OTPs from Giffgaff and banks no problem 

 

It is connected to AIS.  Still no joy.

1 hour ago, petermik said:

 

I had similar problems a few years ago not getting otp,s from my UK Banks...solution was simple I ditched True and went with AIS....ported my number over....never any problems since

 

I don't really understand this.  Surely you would only need to port the number over if you were receiving OTPs on a Thai phone.

 

My main UK bank only send OTPs to a UK mobile phone number.  I can select which Thai network to use in the phone settings and currently it is set to use AIS.

8 minutes ago, In the jungle said:

 

It is connected to AIS.  Still no joy.

ok try ordering a new sim. Mine works fine

 

https://www.giffgaff.com/freesim-international

1 minute ago, scubascuba3 said:

ok try ordering a new sim. Mine works fine

 

https://www.giffgaff.com/freesim-international

 

4 minutes ago, scubascuba3 said:

ok try ordering a new sim. Mine works fine

 

https://www.giffgaff.com/freesim-international

 

Presumably that was a different number to whatever you used before.

 

I am just trying to understand the nuts and bolts of this.

1 hour ago, In the jungle said:

 

 

Presumably that was a different number to whatever you used before.

 

I am just trying to understand the nuts and bolts of this.

Yes but i ported my old number to Giffgaff, so same number for decades

5 minutes ago, scubascuba3 said:

Yes but i ported my old number to Giffgaff, so same number for decades

 

OK.  Thank you for your reply.

An unexpected but welcome development.

 

About twenty minutes ago I received 13 OTPs at once on my giffgaff phone.  These were mostly old ones where I was attempting to log on to my giffgaff account to test whether the OTP system was working on my phone.

 

Since then I have successfully logged onto my main UK bank account after receiving a OTP from them.

 

So all good for now.  Fingers crossed.

12 minutes ago, In the jungle said:

An unexpected but welcome development.

 

About twenty minutes ago I received 13 OTPs at once on my giffgaff phone.  These were mostly old ones where I was attempting to log on to my giffgaff account to test whether the OTP system was working on my phone.

 

Since then I have successfully logged onto my main UK bank account after receiving a OTP from them.

 

So all good for now.  Fingers crossed.

 

Which network?

5 minutes ago, NowNow said:

 

Which network?

 

My giffgaff phone is connected to AIS.

8 minutes ago, In the jungle said:

 

My giffgaff phone is connected to AIS.

 

So, you have a possible answer as to why. It doesn't work with TRUE.

33 minutes ago, NowNow said:

 

So, you have a possible answer as to why. It doesn't work with TRUE.

 

I tried both True and AIS during the time it wasn't working without success.