GWM Clarifies Electric Vehicle Fire: External Factors, Not Battery Fault

[Georgealbert]

Great Wall Motor Thailand (GWM) has issued a statement on December 17, addressing the recent incident involving a GWM ORA Good Cat electric vehicle that caught fire in a school parking area in Lat Krabang. The company has confirmed that the fire was not caused by the vehicle’s battery or internal systems but resulted from external factors.

 

Emergency services, including rescue teams and firefighters, were dispatched to the scene to extinguish the fire. Fortunately, no one was inside the vehicle at the time, and there were no injuries reported.

 

Following the incident, GWM swiftly contacted the vehicle owner to begin an investigation. A team of engineers and technical experts conducted an on-site inspection and confirmed that the fire did not originate from the vehicle’s 12V battery, or high-voltage battery or internal systems.

 

CCTV footage from the area provided clear evidence pointing to external factors as the cause of the fire. GWM is cooperating with police authorities, who are continuing their investigation to determine further details.

 

GWM reassured customers of the safety and durability of the ORA Good Cat’s high-voltage battery. Despite extensive fire damage to other parts of the vehicle, the battery remained intact.

 

In its official statement, GWM emphasised its commitment to quality and safety, stating:

 

“We prioritize the safety and satisfaction of our customers. The ORA Good Cat’s battery is reliable and robust. Should any issue arise, we are dedicated to resolving it promptly, transparently, and fairly.”

 

The company also pledged to work closely with insurance providers to ensure the affected customer receives adequate and fair support.

 

GWM’s rapid investigation, completed and communicated within 12 hours of the incident, has been widely acknowledged as a proactive and professional response.

 

GWM concluded by thanking customers for their continued trust and assured ORA Good Cat users that they can drive with confidence, prioritising safety on every journey.

 

-- 2024-12-18

 

[Captain Flack]

The OP has been amended to stop posters trying to deflect the topic with their own interpretation.

[JoePai]

CCTV footage from the area provided clear evidence pointing to external factors as the cause of the fire

 

Ok, but what were these so called 'External factors' ?

[lordgrinz]

24 minutes ago, JoePai said:

CCTV footage from the area provided clear evidence pointing to external factors as the cause of the fire

 

Ok, but what were these so called 'External factors' ?

 

Doesn't matter, the Chinese company has said it is so, so it is so.