Ensuring your sim is registered correctly so banking isn't affected

[scubascuba3]

AIS has update your ID all over their website, so i email them to check, lady calls me back to say my ID is ok but you need to go to branch to sign some forms, new terms or something. So i go to AIS and they said everything ok, no need to change or sign anything.

 

Typical

[JackGats]

If you go into your AIS app, click on profile, you will see "Update Prepaid SIM user". It will ask you to scan your passport and your face. I assume this is it.

[Ralf001]

7 hours ago, scubascuba3 said:

AIS has update your ID all over their website, so i email them to check, lady calls me back to say my ID is ok but you need to go to branch to sign some forms, new terms or something. So i go to AIS and they said everything ok, no need to change or sign anything.

 

Typical

ok....and ?

[scubascuba3]

8 minutes ago, Ralf001 said:

ok....and ?

obvious isn't it, for those who haven't registered properly will have their banking affected in some way, deadline was 30 Apr

[scubascuba3]

20 minutes ago, JackGats said:

If you go into your AIS app, click on profile, you will see "Update Prepaid SIM user". It will ask you to scan your passport and your face. I assume this is it.

Good to know, so if that's not visible, then should be ok

[JackGats]

27 minutes ago, scubascuba3 said:

Good to know, so if that's not visible, then should be ok

Maybe it doesn't apply to Postpaid users?

[jeffandgop]

10 hours ago, Ralf001 said:

ok....and ?

Typical because it's a disorganized mess.  My cell phone service is w/True- has been for many years. Postpaid.  I don't have a SIM card; I have an E-SIM.  For many weeks now I have been getting True text messages to "update my SIM card". Weeks ago when I called to ask for the details of this "upgrade" the response was I would have better cell phone service with an "upgraded" SIM.  When I replied I didn't have a SIM, the rep responded "thank you" and that was the end of the call.

Still for weeks continued to receive True text messages to "update my SIM card"; both my wife and I went to a True store in the mall with our E-SIM cell phones to discuss this "upgrade" the rep quickly responded that it was not necessary for either of us to do anything and we left the store.

The True text messages to "update my SIM card" continue to this day.

Typical.

[jeffandgop]

11 hours ago, jeffandgop said:

Typical because it's a disorganized mess.  My cell phone service is w/True- has been for many years. Postpaid.  I don't have a SIM card; I have an E-SIM.  For many weeks now I have been getting True text messages to "update my SIM card". Weeks ago when I called to ask for the details of this "upgrade" the response was I would have better cell phone service with an "upgraded" SIM.  When I replied I didn't have a SIM, the rep responded "thank you" and that was the end of the call.

Still for weeks continued to receive True text messages to "update my SIM card"; both my wife and I went to a True store in the mall with our E-SIM cell phones to discuss this "upgrade" the rep quickly responded that it was not necessary for either of us to do anything and we left the store.

The True text messages to "update my SIM card" continue to this day.

Typical.

Today’s text msg just received from True. Now they’re expanding their reach to eSIM….

”Your SIM card and eSIM require update. Please bring your SIM and ID card/passport to True Shop by May 31, 2025 at no charge. You will get FREE 3GB of data and FREE 50 mins of all-network calls when the update is completed. Check your SIM status, dial 850#. Apologize if you have already proceeded.”

 

 

[jeffandgop]

2 minutes ago, jeffandgop said:

Today’s text msg just received from True. Now they’re expanding their reach to eSIM….

”Your SIM card and eSIM require update. Please bring your SIM and ID card/passport to True Shop by May 31, 2025 at no charge. You will get FREE 3GB of data and FREE 50 mins of all-network calls when the update is completed. Check your SIM status, dial 850#. Apologize if you have already proceeded.”

 

 

And when I tried to dial 850# to check status:

[Upnotover]

58 minutes ago, jeffandgop said:

And when I tried to dial 850# to check status:

 

That's because they F'd up their message.  They should have wrote *850#