An issue with Revolut transfers

[Fairynuff]

I recently bought some food online and made a transfer from my Revolut THB wallet for approx 1500 baht. The recipient later told me that he’d lost approximately 500 baht (and showed me his statement) Apparently it was fees taken by the intermediary bank or the local bank here. I assumed that a THB transfer to a THB bank account shouldn’t be an international transfer. Apparently not.

[scubascuba3]

That wouldn't happen with Wise

[richard_smith237]

21 minutes ago, Fairynuff said:

I assumed that a THB transfer to a THB bank account shouldn’t be an international transfer. Apparently not.

 

It shouldn't...   Thats the whole point of these 'currency cards'...   the whole idea surrounding them is to 'spend like a local'... 

 

So...  any bank taking fee's is doing so wrongly.... 

[BeastOfBodmin]

36 minutes ago, Fairynuff said:

I recently bought some food online and made a transfer from my Revolut THB wallet for approx 1500 baht. The recipient later told me that he’d lost approximately 500 baht (and showed me his statement) Apparently it was fees taken by the intermediary bank or the local bank here. I assumed that a THB transfer to a THB bank account shouldn’t be an international transfer. Apparently not.

I haven't done a Revolut THB transfer for a while, so this might no longer be correct...

 

Revolut do not have bank accounts in Thailand. When you send THB from Revolut they simply send from outside Thailand to the target bank. Most if not all Thai banks hit you for a fee for incoming THB. I thought it was THB 300, but that was a long time ago.

 

In any case I will have to close my Revolut account as one is not allowed to have a Revolut account when resident in Thailand.

 

[Fairynuff]

17 minutes ago, richard_smith237 said:

 

It shouldn't...   Thats the whole point of these 'currency cards'...   the whole idea surrounding them is to 'spend like a local'... 

 

So...  any bank taking fee's is doing so wrongly.... 

that’s what I thought too. Why is it an international transfer? Revolut gave me a long and convoluted response

[Fairynuff]

25 minutes ago, scubascuba3 said:

That wouldn't happen with Wise

I didn’t know Wise had a THB wallet function. I don’t have a physical Wise card either.

[Daves not here]

I won't trust wise or any of these fly by night fake banks.

[Millian]

I do large and small transfers from my Revolut THB currency account to Thai bank accounts nearly ever week and the full amount is always received.

When I've done transfers from a different currency account in Revolut then there is usually a few from the receiving bank. But I don't think any where near the amount that was lost here

Are you sure you sent thb currency?

If you are sure the receiver is not scamming you, then you should contact support to confirm if there should have been fees.
 

[Millian]

4 hours ago, richard_smith237 said:

 

It shouldn't...   Thats the whole point of these 'currency cards'...   the whole idea surrounding them is to 'spend like a local'... 

 

So...  any bank taking fee's is doing so wrongly.... 

It's not a currency card transaction, it's a bank transfer which is different

[zz4096]

4 hours ago, richard_smith237 said:

 

It shouldn't...   Thats the whole point of these 'currency cards'...   the whole idea surrounding them is to 'spend like a local'... 

 

So...  any bank taking fee's is doing so wrongly.... 

 

*fees. Apostrophe Man is not amused.

[scubascuba3]

8 hours ago, Fairynuff said:

I didn’t know Wise had a THB wallet function. I don’t have a physical Wise card either.

I have a Wise virtual card on my phone Google wallet app, good for contactless payments 

[scubascuba3]

8 hours ago, Daves not here said:

I won't trust wise or any of these fly by night fake banks.

Cash is king? 

[Fairynuff]

8 hours ago, Millian said:

I do large and small transfers from my Revolut THB currency account to Thai bank accounts nearly ever week and the full amount is always received.

When I've done transfers from a different currency account in Revolut then there is usually a few from the receiving bank. But I don't think any where near the amount that was lost here

Are you sure you sent thb currency?

If you are sure the receiver is not scamming you, then you should contact support to confirm if there should have been fees.
 

Yes it was from my THB currency account. I spent days trying to get a proper response from Revolut. They refuse to take any responsibility and don’t offer any explanation as to why a transfer from my currency account became an international transfer. 

[Freddy42OZ]

On 6/11/2025 at 6:51 PM, BeastOfBodmin said:

In any case I will have to close my Revolut account as one is not allowed to have a Revolut account when resident in Thailand.

Why not?   

I applied for my Revolut account in Thailand. 

[Surasak]

Was this a card transaction or did you use the phone for the transaction? I always use my Revolut card and state to the till operator, "Thai Baht," to avoid any confusion. I have never paid fees when using the card, When transferring money from abroad to a Thai bank, I first transfer the amount to the Thai A/C on the phone, then transfer that Thai mount to the Thai bank. The total fee for this transaction is approx 120B. DO NOT transfer on Sat/Sunday or the fees will really be over the top. I don't have a bricks and mortar bank in the UK, only the Revolut bank. All my incomes, except two, are paid into Revolut and have been for the past 7 years with no problems on their side. I did have one of my own making. I use a VPN on the phone occasionally and forgot to turn it off. Total bloody confusion for almost a week, before I realised what was wrong! Getting old has its down sides!

[Caldera]

1 hour ago, Freddy42OZ said:

Why not?   

I applied for my Revolut account in Thailand. 

 

But not with a Thai residential address, right?

[Millian]

No, you cannot sign up with a Thai address.

I applied for a Revolut account from Thailand and used my parents address in UK.  They don't do any address verification though, so if have someone you know in the UK you could use their address.

Technically you are supposed to be resident, but they don't appear to check on this or ask for proof.

[Millian]

6 hours ago, Surasak said:

 I did have one of my own making. I use a VPN on the phone occasionally and forgot to turn it off. Total bloody confusion for almost a week, before I realised what was wrong! Getting old has its down sides!

Oh, what issues did the VPN cause?

So should I ensure I'm not connected toa vpn while using the app?

[Fairynuff]

8 hours ago, Surasak said:

Was this a card transaction or did you use the phone for the transaction? I always use my Revolut card and state to the till operator, "Thai Baht," to avoid any confusion. I have never paid fees when using the card, When transferring money from abroad to a Thai bank, I first transfer the amount to the Thai A/C on the phone, then transfer that Thai mount to the Thai bank. The total fee for this transaction is approx 120B. DO NOT transfer on Sat/Sunday or the fees will really be over the top. I don't have a bricks and mortar bank in the UK, only the Revolut bank. All my incomes, except two, are paid into Revolut and have been for the past 7 years with no problems on their side. I did have one of my own making. I use a VPN on the phone occasionally and forgot to turn it off. Total bloody confusion for almost a week, before I realised what was wrong! Getting old has its down sides!

I used the app. It should have been a direct transfer for which there is usually a fee of about 30 thb paid by me.