An issue with Revolut transfers

[Fairynuff]

I recently bought some food online and made a transfer from my Revolut THB wallet for approx 1500 baht. The recipient later told me that he’d lost approximately 500 baht (and showed me his statement) Apparently it was fees taken by the intermediary bank or the local bank here. I assumed that a THB transfer to a THB bank account shouldn’t be an international transfer. Apparently not.

[scubascuba3]

That wouldn't happen with Wise

[richard_smith237]

21 minutes ago, Fairynuff said:

I assumed that a THB transfer to a THB bank account shouldn’t be an international transfer. Apparently not.

 

It shouldn't...   Thats the whole point of these 'currency cards'...   the whole idea surrounding them is to 'spend like a local'... 

 

So...  any bank taking fee's is doing so wrongly.... 

[BeastOfBodmin]

36 minutes ago, Fairynuff said:

I recently bought some food online and made a transfer from my Revolut THB wallet for approx 1500 baht. The recipient later told me that he’d lost approximately 500 baht (and showed me his statement) Apparently it was fees taken by the intermediary bank or the local bank here. I assumed that a THB transfer to a THB bank account shouldn’t be an international transfer. Apparently not.

I haven't done a Revolut THB transfer for a while, so this might no longer be correct...

 

Revolut do not have bank accounts in Thailand. When you send THB from Revolut they simply send from outside Thailand to the target bank. Most if not all Thai banks hit you for a fee for incoming THB. I thought it was THB 300, but that was a long time ago.

 

In any case I will have to close my Revolut account as one is not allowed to have a Revolut account when resident in Thailand.

 

[Fairynuff]

17 minutes ago, richard_smith237 said:

 

It shouldn't...   Thats the whole point of these 'currency cards'...   the whole idea surrounding them is to 'spend like a local'... 

 

So...  any bank taking fee's is doing so wrongly.... 

that’s what I thought too. Why is it an international transfer? Revolut gave me a long and convoluted response

[Fairynuff]

25 minutes ago, scubascuba3 said:

That wouldn't happen with Wise

I didn’t know Wise had a THB wallet function. I don’t have a physical Wise card either.

[Daves not here]

I won't trust wise or any of these fly by night fake banks.

[Millian]

I do large and small transfers from my Revolut THB currency account to Thai bank accounts nearly ever week and the full amount is always received.

When I've done transfers from a different currency account in Revolut then there is usually a few from the receiving bank. But I don't think any where near the amount that was lost here

Are you sure you sent thb currency?

If you are sure the receiver is not scamming you, then you should contact support to confirm if there should have been fees.
 

[Millian]

4 hours ago, richard_smith237 said:

 

It shouldn't...   Thats the whole point of these 'currency cards'...   the whole idea surrounding them is to 'spend like a local'... 

 

So...  any bank taking fee's is doing so wrongly.... 

It's not a currency card transaction, it's a bank transfer which is different

[zz4096]

4 hours ago, richard_smith237 said:

 

It shouldn't...   Thats the whole point of these 'currency cards'...   the whole idea surrounding them is to 'spend like a local'... 

 

So...  any bank taking fee's is doing so wrongly.... 

 

*fees. Apostrophe Man is not amused.

[scubascuba3]

8 hours ago, Fairynuff said:

I didn’t know Wise had a THB wallet function. I don’t have a physical Wise card either.

I have a Wise virtual card on my phone Google wallet app, good for contactless payments 

[scubascuba3]

8 hours ago, Daves not here said:

I won't trust wise or any of these fly by night fake banks.

Cash is king? 

[Fairynuff]

8 hours ago, Millian said:

I do large and small transfers from my Revolut THB currency account to Thai bank accounts nearly ever week and the full amount is always received.

When I've done transfers from a different currency account in Revolut then there is usually a few from the receiving bank. But I don't think any where near the amount that was lost here

Are you sure you sent thb currency?

If you are sure the receiver is not scamming you, then you should contact support to confirm if there should have been fees.
 

Yes it was from my THB currency account. I spent days trying to get a proper response from Revolut. They refuse to take any responsibility and don’t offer any explanation as to why a transfer from my currency account became an international transfer.