Jump to content

Recommended Posts

Posted

Maybe I am to old ? Don't understand how to Fix

 

My Banking App for SCB suddenly stopped working, about 3 years ago, [used it every month to pay internet, water and electric bills] a number of visits to the Bank = got nowhere  it was a Android 7 Bank idea was it was to old 

 

Phone gave up so had to buy a new phone, so thought would try again -  Opened the account some years ago at Big C,  that building has since closed, many moved to Central Westgate, so went there with my new phone,  long waiting time but thought all went well, last thing was Bank called the Service Centre   a message would be sent in 1 hour with activate code,   total time in Bank 3 hours !!

 

So Activate code sent and entered = Error  visit SCB Branch.............   another 2+ hours at the Bank = had to enter ATM/Mastercard number = error, Bank staff looked at the EXP date had passed so was issued with a new Card + of course the piles of photocopies I had to sign, + 200 baht fee, again Bank called the Service Centre =  a message would be sent in 1 hour with activate code,   So Activate code sent and entered = Error  visit SCB Branch............. 

 

The SCB Branch is 15 km away,,,,  so phoned the Service Centre ............  they kept on about I have a new phone, don't understand  when 'Hutch' closed in Thailand I moved back to AIS, so have the same phone number for years...  3 x phone calls to the SCB Service Centre got nowhere still on about a new phone.

 

Noticed a friends Son car in the Village so went to them so could get help from a 22 years old.....  so after lot more phone calls it works out that it is the phone explained in English.........  Must take old phone to transfer something to new phone... Old phone Broken = why I have a new one  will not charge or switch on so is there any point ?

 

All something to do with this A1 whatever that is ??   everything is now connected........... Maybe explains every day I sign in to Google/Facebook or MS I get a message Did you just sign in with a new device ?

 

How to stop all this nonsense  ?? 

Posted

Doesn't make sense, if you lost an old phone they'd have to switch to new phone. Maybe you still had the old phone partially set up to the app causing the issue, normally you need branch to sort it and yes it's partly getting old is the problem

Posted
6 hours ago, scubascuba3 said:

Doesn't make sense, if you lost an old phone they'd have to switch to new phone. Maybe you still had the old phone partially set up to the app causing the issue, normally you need branch to sort it and yes it's partly getting old is the problem

 

Yes will give it another try at a SCB Bank

Posted

SCB recently "up-graded" their app, meaning it no longer works on some older (and newer! ) phones. Unfortunately, the misleading messages on the app don't help either. Also, if you've changed your passport, the bank staff will have to re-activate your details.  

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.


  • Topics

  • Popular Contributors

  • Latest posts...

    1. 92

      British Citizens Being Left Behind? Councils Housing More Asylum Seekers Than the Homeless”

    2. 10

      "Bed fellows" of the 3rd kind.

    3. 7,099

      Australian Aged Pension

    4. 31

      Bangkok's Formula One Ambitions Face Potential Financial Deficit

  • Popular in The Pub

×
×
  • Create New...