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Removing friend's Grab from BKK Bank app?

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We ordered a Grab delivery using their Grab account as I didn't have one at the time, using my Bangkok Bank account or app to pay.

I later set up a Grab account and linked it to my Bangkok Bank App. After a year or so my Grab account wouldn't accept Bangkok Bank anymore, so I had to link payment from another Thai bank.

Every few weeks there is a payment to Grab from my Bangkok Bank App. Not much, 55 baht one week, 67 baht the next week. My old friend that I have no contact details for is obviously ordering a coffee or a Thai dish or something small every week or 2 and whether on purpose or not it is being paid for by my Bangkok Bank account. It comes ups a notification on my Bangkok Bank App saying 'withdrawal from your account... 209.00THB via DBCARD and the date and time etc. Then another immediate notification saying 'You used Be1st No. X- (numbers of account) at WWW. GRAB.COM Amt 209.00THB

No big deal but I'd rather block it incase they start to order 2000 or 3000 BAHT meals etc.

Is there a way to block grab payments from my Bangkok Banking App, without having to go to a bank branch and see if they can do it there?

It is not my Grab account. I have no way to contact my old friend.

Thank you.

21 minutes ago, Packer said:

Is there a way to block grab payments from my Bangkok Banking App, without having to go to a bank branch and see if they can do it there?

A bit of a pain, but set the limits for payment/transfer to 0, just enabling them when you want to make a transaction and returning them to 0 afterwards.

He'll soon enable another payment method when he realises your account is no longer working.

  • Author
16 minutes ago, treetops said:

A bit of a pain, but set the limits for payment/transfer to 0, just enabling them when you want to make a transaction and returning them to 0 afterwards.

That's a good idea. I had thought of that, without the part about re-enabling them when I am going to use the account to pay for something.

I just hope there isn't a limit on how many times you can change the limit every week or whatever. 😁

Thanks.

On 4/15/2026 at 6:34 AM, Packer said:

We ordered a Grab delivery using their Grab account as I didn't have one at the time, using my Bangkok Bank account or app to pay.

I later set up a Grab account and linked it to my Bangkok Bank App. After a year or so my Grab account wouldn't accept Bangkok Bank anymore, so I had to link payment from another Thai bank.

Every few weeks there is a payment to Grab from my Bangkok Bank App. Not much, 55 baht one week, 67 baht the next week. My old friend that I have no contact details for is obviously ordering a coffee or a Thai dish or something small every week or 2 and whether on purpose or not it is being paid for by my Bangkok Bank account. It comes ups a notification on my Bangkok Bank App saying 'withdrawal from your account... 209.00THB via DBCARD and the date and time etc. Then another immediate notification saying 'You used Be1st No. X- (numbers of account) at WWW. GRAB.COM Amt 209.00THB

No big deal but I'd rather block it incase they start to order 2000 or 3000 BAHT meals etc.

Is there a way to block grab payments from my Bangkok Banking App, without having to go to a bank branch and see if they can do it there?

It is not my Grab account. I have no way to contact my old friend.

Thank you.

Just turn off Online Payments altogether. Switch on only when you need to use it.

https://www.bangkokbank.com/en/Personal/Cards/Be1st-Smart-Card/Debit-Card-Control

  • Author
1 hour ago, IsmeUno said:

Just turn off Online Payments altogether. Switch on only when you need to use it.

https://www.bangkokbank.com/en/Personal/Cards/Be1st-Smart-Card/Debit-Card-Control

I'll try that now.

Yesterday I set the Daily Limits to Zero.

I just got a notification, 89 baht used by GRAB . COM lol

  • Author
1 hour ago, IsmeUno said:

Just turn off Online Payments altogether. Switch on only when you need to use it.

From that link I was able to Manage Debit Card, the Lock Debit Card.

It looks like I can still pay for things by scanning, and can transfer to other bank accounts from the app as normal.

Hopefully locking the Debit Card, which I never use anyway, will lock my account out of their Grab account.

1 hour ago, Packer said:

From that link I was able to Manage Debit Card, the Lock Debit Card.

It looks like I can still pay for things by scanning, and can transfer to other bank accounts from the app as normal.

Hopefully locking the Debit Card, which I never use anyway, will lock my account out of their Grab account.

If it does not, then lock overseas spending too. That covers all bases.

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