I knew I had to do the first 90 day report on new passport in person, but after she with the sour face was asked if I could resume to do the next one online, she said no, for now on, because of new passport, will have to do all 90 day reports in person. I said, are you sure about that, she just grunted.

41 minutes ago, giddyup said:

I knew I had to do the first 90 day report on new passport in person, but after she with the sour face was asked if I could resume to do the next one online, she said no, for now on, because of new passport, will have to do all 90 day reports in person. I said, are you sure about that, she just grunted.

I had the same problem, she doesn't have a clue. You can do online next time, the Pro way is search using your old passport number, this has all your correct address details, before you submit change the passport number to the new one, it works

The "land of smiles" certainly doesn' apply to some of the staff at Jomtien Immigration.

20 minutes ago, giddyup said:

The "land of smiles" certainly doesn' apply to some of the staff at Jomtien Immigration.

She snapped at me also and pointed to this, which didn't answer the question

17 minutes ago, scubascuba3 said:

She snapped at me also and pointed to this, which didn't answer the question

It does say you can be rejected with the online report if you change passports, but doing the first report in person should negate that.

12 minutes ago, giddyup said:

It does say you can be rejected with the online report if you change passports, but doing the first report in person should negate that.

All she needed to say was it works online after the in person report, but that was too difficult for her

9 minutes ago, scubascuba3 said:

All she needed to say was it works online after the in person report, but that was too difficult for her

She actually told me that I would no longer be able to do reports online with a new passport, that all future reports would need to be done in person.

23 minutes ago, giddyup said:

She actually told me that I would no longer be able to do reports online with a new passport, that all future reports would need to be done in person.

She's been giving that wrong info out daily for a while

1 minute ago, scubascuba3 said:

She's been giving that wrong info out daily for a while

I think she gets a spiteful kick out of it.

2 hours ago, giddyup said:

The "land of smiles" certainly doesn' apply to some of the staff at Jomtien Immigration.

Should have been a massive clean out of that office years ago.

Guess the pickings are just to good.

10 hours ago, giddyup said:

I knew I had to do the first 90 day report on new passport in person, but after she with the sour face was asked if I could resume to do the next one online, she said no, for now on, because of new passport, will have to do all 90 day reports in person. I said, are you sure about that, she just grunted.

Your first mistake was asking the opinion of the IO. You've done one in person. That should suffice. Do your next one online. It will probably be accepted. Then if it's not, then worry about showing up in person.

7 hours ago, giddyup said:

The "land of smiles" certainly doesn' apply to some of the staff at Jomtien Immigration.

You let it get to you. She wins. Brush it off. Some bureaucrats are jerks. All IOs are bureaucrats. Don't take it personal.

Let's be fair she has farang fatigue, i also get it being in Jomtien immigration office

12 hours ago, giddyup said:

I think she gets a spiteful kick out of it.

I believe that some female immigration officials have constant menopause problems on a daily basis. If in doubt use an agent.

46 minutes ago, rocketboy2 said:

Should have been a massive clean out of that office years ago.

Guess the pickings are just to good.

It's the sulky attitudes I hate.

2 hours ago, scubascuba3 said:

Let's be fair she has farang fatigue, i also get it being in Jomtien immigration office

No farangs, no job.

Edited May 21May 21 by giddyup

15 hours ago, giddyup said:

She actually told me that I would no longer be able to do reports online with a new passport, that all future reports would need to be done in person.

Best to just try it, the logic is beyond reason.

A couple of years ago I came back on new passport and new visa. Immigration did the first 90 day along with the extension. When the next one come up I tried online and got the email to say it had to done in person first time after entering the country?

I trotted along and did it and was told I could now do it online, never any mention of the new passport and has worked fine.

Take it as a compliment, the only reason she said that is because you are such a handsome man and wants you to come back 👍

I received a new passport. Did the first 90 day report in person. Have just done the next one online with no problems. Submitted it on Monday and received approval on Tuesday.

19 minutes ago, kidneyw said:

I received a new passport. Did the first 90 day report in person. Have just done the next one online with no problems. Submitted it on Monday and received approval on Tuesday.

Did you start a new application or just change the passport number?

Let's face it. IOs have a miserable, paper-pushing, purposeless job for which they get paid peanuts.

I try my best to chat up the IO, small talk, a smile. Something to brighten her day and not feel so invisible.

Imagine 8 hours listening to you cuntz!

5 minutes ago, unblocktheplanet said:

Let's face it. IOs have a miserable, paper-pushing, purposeless job for which they get paid peanuts.

I try my best to chat up the IO, small talk, a smile. Something to brighten her day and not feel so invisible.

Imagine 8 hours listening to you cuntz!

Could be worse, like pushing a broom cart around all day.

Edited May 21May 21 by giddyup

12 minutes ago, unblocktheplanet said:

Let's face it. IOs have a miserable, paper-pushing, purposeless job for which they get paid peanuts.

I try my best to chat up the IO, small talk, a smile. Something to brighten her day and not feel so invisible.

Imagine 8 hours listening to you cuntz!

it maybe you causing the farang fatigue, usually the less you say the better

23 hours ago, giddyup said:

Did you start a new application or just change the passport number?

Just change of passport number. It retained history of all previous applications. Both in Bangkok and Pattaya.

On 5/20/2026 at 7:21 AM, scubascuba3 said:

I had the same problem, she doesn't have a clue. You can do online next time, the Pro way is search using your old passport number, this has all your correct address details, before you submit change the passport number to the new one, it works

Thanks that’s very helpful, I have to do my first one with my new passport soon; but is it still correct that I have to do the first one with new passport in person, and then revert to online after that ??

1 hour ago, Eloquent pilgrim said:

Thanks that’s very helpful, I have to do my first one with my new passport soon; but is it still correct that I have to do the first one with new passport in person, and then revert to online after that ??

Yep, first one in person, see if you encounter the grumpy lady, ask a question and watch the face

On 5/21/2026 at 1:43 PM, unblocktheplanet said:

Imagine 8 hours listening to you cuntz!

Ha ha yes you do make good points..

Hope everyone who goes to the Jomtien office has noticed the woman who recorded

the queue number announcements had a laugh with the number '5' 😂

she somehow got it confused with the Thai word for gourds that sounds very similar to the English word for fornication... Amazing Thailand 4.0 !

1 hour ago, scubascuba3 said:

Yep, first one in person, see if you encounter the grumpy lady, ask a question and watch the face

Thanks again. I will be doing mine at Hua Hin, where grumpy would appear to be mandatory for all staff