martin.agren Posted April 29, 2008 Share Posted April 29, 2008 Since we booked our trip with AirAsia we've gotten new passports and credit card. Do we have to bring the old ones to check in, our will a copy be ok or nothing at all? Link to comment Share on other sites More sharing options...
funfun Posted April 29, 2008 Share Posted April 29, 2008 dont know but won't take a lot of room to take old ones never mind a copy! Link to comment Share on other sites More sharing options...
joskydive Posted April 29, 2008 Share Posted April 29, 2008 Suggest you take both. Sometimes they want to check the Credit Card you paid with and if they took a photocopy of your Passport when you booked the trip, your new one won't have the same Passport Number. Link to comment Share on other sites More sharing options...
jingjoe Posted April 30, 2008 Share Posted April 30, 2008 Take both, it will save you a long and convoluted explanation at check in time. Link to comment Share on other sites More sharing options...
hagler Posted April 30, 2008 Share Posted April 30, 2008 Sort it out with them BEFORE you fly. I had a change of passport and just contacted them and had then note the changes. Reason? About 2 weeks before watched a lovely couple being POLITELY told that they wouldnt be getting on the upcoming flight cause their documents didnt match the ones on the booking. Link to comment Share on other sites More sharing options...
jingjoe Posted April 30, 2008 Share Posted April 30, 2008 Sort it out with them BEFORE you fly. Yeah good luck with doing that from Sweden. Link to comment Share on other sites More sharing options...
martin.agren Posted April 30, 2008 Author Share Posted April 30, 2008 Sort it out with them BEFORE you fly. I had a change of passport and just contacted them and had then note the changes. Did you contact them through e-mail (if so what is the address?) or did you call them? Link to comment Share on other sites More sharing options...
frankthetank Posted May 4, 2008 Share Posted May 4, 2008 Since we booked our trip with AirAsia we've gotten new passports and credit card. Do we have to bring the old ones to check in, our will a copy be ok or nothing at all? just call the guest support team on......+66 2 515 9999 they will help you sort it out! Link to comment Share on other sites More sharing options...
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