Tt&t Maxnet Pattaya

[MeetJohnDoe]

Rreceived a flyer at my moobaan in East Pattaya from TTT/Maxnet so I guess they have some new connections available in this area (previous inquiries by your's truely at their Carrefour office were always met by the reply that no lines/connections available in the area).

The brochure promotes both their Indy and Premier packages aat B 590 and B 1090 per month. There is also something highlighted at B 299 but it's all in Thai (maybe installation or modem).

My question is: How has their service been lately? Expecially for those in East Pattaya. I do lots of torrent downloads and from my research, most folks recommend the Premier package for this purpose.

Thoughts anyone?

[nam-thip]

TT&T.

I’ve just signed a 1-year contract for the INDY 3MB package but what disappoints me is this.

When I signed up I was handed a modem which came complete with these words “Do yourself” which obviously meant I have to set up the modem myself.

That I have done.

I was also told “have to pay 300 baht for 15 metres of wire inside”

I took that to mean any wire beyond 15metres in my home I would have to pay extra; fine I have no problem with that.

But ‘No that was not what it meant’……………….I paid the 300 baht for the wire outside my house and not inside.

Last week two engineers came and ran a wire and fitted a box outside my home then left.

One week later I called into the TT&T office in Carrefour to enquire what happened to my TT&T line.

One phone call later I’m told “Engineer already do” and “You have to fix line to house yourself”

I won’t repeat my reply to that suggestion.

In a nutshell TT&T run a wire and box to the outside of your home and the rest is down to you.

What a wonderful service!!

I had my Thai misses with me and she is disgusted with their service and said at times she is ashamed at what Thai company’s get away with.

[MeetJohnDoe]

Yes and all too common experience in LOS. Now that the service is installed, how is the speed of the connection and has the connection been steady?

[sumrit]

Rreceived a flyer at my moobaan in East Pattaya from TTT/Maxnet so I guess they have some new connections available in this area (previous inquiries by your's truely at their Carrefour office were always met by the reply that no lines/connections available in the area).

The brochure promotes both their Indy and Premier packages aat B 590 and B 1090 per month. There is also something highlighted at B 299 but it's all in Thai (maybe installation or modem).

My question is: How has their service been lately? Expecially for those in East Pattaya. I do lots of torrent downloads and from my research, most folks recommend the Premier package for this purpose.

Thoughts anyone?

You need the Premier package if you download torrents. They restrict the bandwidth or something on the Indi package so downloads take forever. I download loads of UK television and I'm quite happy with the Premier package though I live in Chonburi, not Pattaya.

When I first signed up with tt&t they gave me a free modem and phone and set it up in their office so all I had to do was plug into the phone line. When they came to install the cable they ran it from about 200 yards down the road and connected it to a cable that was already installed in the loft in my house. I don't know where they would have taken it to if I hadn't had the cable already there but they were happy to move the phone socket to the over side of the room for me and run an extention into the bedroom as well.

Edited December 2, 2008 by sumrit

[apetley]

TT&T.

I’ve just signed a 1-year contract for the INDY 3MB package but what disappoints me is this.

When I signed up I was handed a modem which came complete with these words “Do yourself” which obviously meant I have to set up the modem myself.

That I have done.

I was also told “have to pay 300 baht for 15 metres of wire inside”

I took that to mean any wire beyond 15metres in my home I would have to pay extra; fine I have no problem with that.

But ‘No that was not what it meant’……………….I paid the 300 baht for the wire outside my house and not inside.

Last week two engineers came and ran a wire and fitted a box outside my home then left.

One week later I called into the TT&T office in Carrefour to enquire what happened to my TT&T line.

One phone call later I’m told “Engineer already do” and “You have to fix line to house yourself”

I won’t repeat my reply to that suggestion.

In a nutshell TT&T run a wire and box to the outside of your home and the rest is down to you.

What a wonderful service!!

I had my Thai misses with me and she is disgusted with their service and said at times she is ashamed at what Thai company’s get away with.

Seems as though you have had appalling service from TT&T nam-thip.

Which is strange as I have had very good service from TT&T setting up 1 mb, 590 bht accounts at both a previous rental and our newly built house.

They did absolutely everything from running the cable from the telegraph pole on the street to installing the box on the wall in my computer room and then setting up the adsl modem.

I really couldn't have asked for more.

I can only suggest that your local office is sadly lacking in customer care.

Maybe a complaint to head office could get somewhere but TIT so who knows.

Best of luck anyway.

[grahamhc]

I find Tmax good, except when FRIENDS in my village download Torrents and my sevice goes to snails pace. I am using the Indy 799+tax package. Started as quoted 1Mb, then increased to 2Mb, now claims 3Mb, but I find no real difference in service, as they oversell the service and increase "Contention" (The amount of users on one "Circuit")

If I want to download, I find that after 3:00am, when I get back frim the pub, it is a good service.

Joking aside about my friends and the pub, I find the worst times are from 11:30am to 3:00pm.

The best Bandwidth testing sevice is http://www.speedtest.net/ which I found elsewhere in ThaiVisa last year. It can test to destinations OUTSIDE Thailand, whereas all the normal ones only test up to your ISP -ie: the cable from your house to the "data exchange"

Most downloading problems are due to overselling service and lack of bandwidth leaving the country.

When I took a holiday back to the UK, I realised how slow Thailand Internet. But I also remember that in the old days when you sat in an internet cafe waiting minutes for each screen to change. Times ARE getting better, so No, I am not wingeing....

And if you paid BT to run 15 metres of cable, THEN YOU WOULD WINGE AT THEIR COSTS..... Last I heard it was about 6,000 Baht equivilent.

(Also, a friend had TOT installed in his condo and they charged 5,000 Baht !!! )

[dhind1]

I have had Maxnet for about 3 years now. It took 10K tea $ and the right person to get the line installed at my house. I received the same "no lines and service" reply at Carrefor when I first asked. I was happy to pay at the time as it was 2 more years beofre service was available in out area - Chyapruk 2.

The problem I have with Max net is it keeps dropping out. Sometimes it will come back by itself, however eventually it drops out and does not reconnec until I reboot the router. Has anyone else experienced this problem and or knows of a solution. It is just a pain in the ass when I am at home, however my wife and daughter are not able to get through the reboot process yet so they go without service until I return.

Maxnet does not seem to think there is a problem with the service.

[Meg_2003]

I have no problems at all with my 4MB package. I have high speeds all day and it hardly ever drops. However, I live in Central Pattaya. I used to live East Pattaya, and although the speed was good, there used to be problems with it dopping very often... Sometimes being off for a full day. (problems at Maxnet's end) However, I have never had that problem since living in Central Pattaya.

I my Maxnet

Edited December 3, 2008 by Meg_2003

[Kaojai]

Last week two engineers came and ran a wire and fitted a box outside my home then left.

One week later I called into the TT&T office in Carrefour to enquire what happened to my TT&T line.

One phone call later I’m told “Engineer already do” and “You have to fix line to house yourself”

When I set up my TOT telephone/Internet service in Pattaya a few years ago they only provided a line to my condo building. I then had to pay a fairly substantial amount (can't recall how much, but a good deal more than B 300) to the building management to run a line up to my condo. I'm fairly certain they just used some existing line since, on several occasions, I have lost the connection and the fault was within the building. The man who seems to be able to miraculously sort out the jumble of lines in the building has assured me that the problem is that the line is "very old." I pray that he never decides to leave because I can't imagine someone new would ever be able to fathom the building's wiring.