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I Need A Computer Engineer


galowgala

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Wattana (Opposite Foodland) do on-site call-outs.

They are a often out at a friends office fixing stuff.

Top qulaity firm and has all the replacement parts.

Must be done ON-SITE? All companies may find they have to take the machine in to their office for some repairs or data reloads. Back-up your machine BEFORE the engineer comes.

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If the OP knows that the HDD is working there is no reason not to remove it from the case (depending on skill set etc.) before letting the engineer look at the problem.

On a PC that I had to take in for someone else, we documented with a camera the cards, memory etc that was fitted to the machine before leaving it - to ensure there were no 'mistakes' - as the shop in question saw a copy of the pictures (taped to the side of the case) with the owner's contact details written.

Another point - these days OEMs like to put the Windows VLK (the licence key 1234-45234-2323-GHTT etc.) sticker on the case - leaving there when taking your PC in for repair can almost ensure that "your" licence number becomes public information - when you then suffer problems and attempt an on-line update etc. you discover that your licence might be listed as a copied version of Windows.

Same with letting the HDD out of your sight - not only porn or 'other' content that can be a problem - i recall reading here about people getting a 'new' HDD installed only to discover that someone else's data is on the drive - maybe a secondhand resale or the drive was used to backup/bounce the data during another repair.

If you use your computer for anything remotely serious like banking or work - you are wise to be very careful as to what happens to it when you are not there.

HTH.

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If the OP knows that the HDD is working there is no reason not to remove it from the case (depending on skill set etc.) before letting the engineer look at the problem.

On a PC that I had to take in for someone else, we documented with a camera the cards, memory etc that was fitted to the machine before leaving it - to ensure there were no 'mistakes' - as the shop in question saw a copy of the pictures (taped to the side of the case) with the owner's contact details written.

Another point - these days OEMs like to put the Windows VLK (the licence key 1234-45234-2323-GHTT etc.) sticker on the case - leaving there when taking your PC in for repair can almost ensure that "your" licence number becomes public information - when you then suffer problems and attempt an on-line update etc. you discover that your licence might be listed as a copied version of Windows.

Same with letting the HDD out of your sight - not only porn or 'other' content that can be a problem - i recall reading here about people getting a 'new' HDD installed only to discover that someone else's data is on the drive - maybe a secondhand resale or the drive was used to backup/bounce the data during another repair.

If you use your computer for anything remotely serious like banking or work - you are wise to be very careful as to what happens to it when you are not there.

HTH.

im only asking for a recommended IT repair person to come and fix a few small problems i have on site, as its convenient for me

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Dont use Wattana, their service is horrible and they will "forget" both hardware parts and agreements very easily.

I will strongly reccomend Liberty Computer.

http://www.liberty-computers.com/

We use them for all our IT purchase, installation and repair, and they have been 100% reliable.

Just ask for Steve.

in defence of Wattana, i have used Wattana for nearly 10 years.

i never had a problem with repairs or supplies of hardware/software

their technician Ai is as good as i have ever seen and consequently i always ask for him when i have a serious problem

i have had house calls from them when i could not be bothered to unplug everything and take it in.

they were dealt with efficiently, promptly and at a reasonable cost.

i say this as i think the service i have personally experienced from Wattana deserves defending in the face of this members critiscm

as always there are two sides to every story but i am happy with Wattana even if Don Tron is not.

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i have had house calls from them when i could not be bothered to unplug everything and take it in.

I never even had to go to the office of Liberty Computer. They always make house calls and shows up very quickly.

We got 22 computers here and 2 servers, 2 internet lines and one large GB lan network- Liberty setup and maintains everything.

They are a bit pricy compared to taking an amateur hustler from Tukcom, but they are professionals and we never had reason to complain.

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i have had house calls from them when i could not be bothered to unplug everything and take it in.

I never even had to go to the office of Liberty Computer. They always make house calls and shows up very quickly.

We got 22 computers here and 2 servers, 2 internet lines and one large GB lan network- Liberty setup and maintains everything.

They are a bit pricy compared to taking an amateur hustler from Tukcom, but they are professionals and we never had reason to complain.

in this case size maybe does matter

you may be only getting good service because of the size of your account

i have never used Liberty so i do not know and cannot say how they serve you or others but clearly my experience with Wattana is very different to yours and a computer specialist thats been around as long as Wattana have could hardly be called amatuer hustlers.

maybe your attitude or manner didn't help your case when you were dealing with them

i could see how it could easily be taken as offensive ..............

PS isn't saying ''They are a bit pricy'' and ''we never had reason to complain'' a contradiction?

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watchoutfarang: Craig the proprietor of Cafe Uno in Soi Khao Noi, East Pattaya

He would be my choice. That will be an order to go, one computer repair, one cafe latte and 2 cinnamon donuts please! :o

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