Computers

[elektrified]

A warning to anybody buying HP laptops (and maybe others I am not sure).

Cnet - Nvidia chips series 8

The problems I have been having with my laptop have been due to this and it is basically now useless and unfixable.

A brief summary:

1. At no time did the supplier in Chiang Mai tell me about this inherent problem. I found out about it in a conversation to a friend who told me that could be the problem.

2. Hey presto, when I mention it to the supplier, they know all about it.

3. I mentioned that HP in USA had extended the warranty for effected models to 2 yrs. They said HP Thailand wouldn't do so for models already fixed. Well seeing as the average machine with this chip only takes about 3-4 months to peg out then they basically won't accept any responsibility at all as all machines probably fixed for something by now.

So it seems HP Thailand are prepared to lose all their customers, good for them.

Has anyone else had a laptop with this problem, as I will be contacting HP Thailand as well as HP abroad to see what can be done.

I am one very unhappy customer!

None of HP's agents in Thailand were willing to do anything to solve my problem. So, I sent a copy of my original post to their CEO in America and told him that I would do all I could to see that they sold less computers here.

He didn't reply, but two days later, I recieved a call from HP Bangkok. They told me I could have all my money back and I now have it. So now I have to find a GOOD Computer shop, especially one that speaks English.

Why does a computer shop have to speak English to be "good" for you?? I bought my desktop computer from Good Speed in Icon Plaza. They don't speak a single word of English and I bought one of the best computers I have ever owned.

[Donnyboy]

A warning to anybody buying HP laptops (and maybe others I am not sure).

Cnet - Nvidia chips series 8

The problems I have been having with my laptop have been due to this and it is basically now useless and unfixable.

A brief summary:

1. At no time did the supplier in Chiang Mai tell me about this inherent problem. I found out about it in a conversation to a friend who told me that could be the problem.

2. Hey presto, when I mention it to the supplier, they know all about it.

3. I mentioned that HP in USA had extended the warranty for effected models to 2 yrs. They said HP Thailand wouldn't do so for models already fixed. Well seeing as the average machine with this chip only takes about 3-4 months to peg out then they basically won't accept any responsibility at all as all machines probably fixed for something by now.

So it seems HP Thailand are prepared to lose all their customers, good for them.

Has anyone else had a laptop with this problem, as I will be contacting HP Thailand as well as HP abroad to see what can be done.

I am one very unhappy customer!

None of HP's agents in Thailand were willing to do anything to solve my problem. So, I sent a copy of my original post to their CEO in America and told him that I would do all I could to see that they sold less computers here.

He didn't reply, but two days later, I recieved a call from HP Bangkok. They told me I could have all my money back and I now have it. So now I have to find a GOOD Computer shop, especially one that speaks English.

Why does a computer shop have to speak English to be "good" for you?? I bought my desktop computer from Good Speed in Icon Plaza. They don't speak a single word of English and I bought one of the best computers I have ever owned.

I guess FD was saying he would like to find a "good" computer shop. Plus one that speaks english would high on his list.

I had a problem with Goodspeed once with a modem,left the modem for them to fix, was told in broken english to ring back in 3 days to check, but kept getting ''no, ring back in 3-4 days''. After 2 weeks, i went in with GF,and her talking to the non-english speaking manager, they admitted it couldnt be fixed, so finally I got a replacement.

So i guess it helps when you can communicate in english if your thai language isnt the best.

Edited September 10, 2009 by Donnyboy