mixed Posted September 23, 2009 Share Posted September 23, 2009 I've just bought a computer and it's not working with my 32" LCD TV (TCL brand). When I start up the Windows XP screen comes on and it seems like everything's going fine, then the screen goes blue and says "unsupported". The TV is only a few months old and I've used two other computers on it without a problem. The computer worked fine at the shop and works fine on another monitor. The graphics card is an ASUS EN9400GT LP Any suggestions? Link to comment Share on other sites More sharing options...
dave_boo Posted September 23, 2009 Share Posted September 23, 2009 Hopefully this is a simple problem....connect the other monitor the computer is known to work on and set the resolution for a super low resolution, say 640x480. Then connect the TV and increase the resolution up to the max....that may fix it. Link to comment Share on other sites More sharing options...
Saraquin Posted September 23, 2009 Share Posted September 23, 2009 Hi just wondering how your connecting to the the LCD tv? if you use hdmi ya may need to drop the video card resolution down to one thats compatible with the lcd. But as dave_boo said play with the res and it should come back. Cheers Link to comment Share on other sites More sharing options...
mixed Posted September 23, 2009 Author Share Posted September 23, 2009 Thanks, I will try this. The TV is at home and the working monitor at the office, so I won't know until I go home (where there's no internet). So if anybody has other ideas, pls post. Link to comment Share on other sites More sharing options...
ballbreaker Posted September 23, 2009 Share Posted September 23, 2009 (edited) I agree with previous post that you have the graphics card resolution set higher than TCL supports. The fact Windows XP splash screen is good tends to confirm suspected problem. Edited September 23, 2009 by ballbreaker Link to comment Share on other sites More sharing options...
mixed Posted September 24, 2009 Author Share Posted September 24, 2009 Thanks for the help, however adjusting the res hasn't helped. BTW I'm connecting thru the multi pin socket, not hdmi . Link to comment Share on other sites More sharing options...
astral Posted September 24, 2009 Share Posted September 24, 2009 Alternatively buy a higher resolution TV. Just joking. Seriously I agree with the other posters. Interesting that the ASUS rejects the TV. When I connect my HP laptop to the TV it just displays the middle part of the screen until I adjust the resolution in the control panel. Try powering on the computer with the TV connected and it may adjust itself, using Plug n Play Link to comment Share on other sites More sharing options...
ballbreaker Posted September 25, 2009 Share Posted September 25, 2009 (edited) Thanks for the help, however adjusting the res hasn't helped. BTW I'm connecting thru the multi pin socket, not hdmi . Check advanced setting for PC graphics card and make sure the monitor refresh rate does not exceed spec for TV. Edited September 25, 2009 by ballbreaker Link to comment Share on other sites More sharing options...
surface Posted September 25, 2009 Share Posted September 25, 2009 (edited) I had issues with certain older nvidia drivers. Some of them work well with LCD's, some do not. Start downloading different versions and try them out. Some of the more recent drivers have specific area in the nvidia control panel for TV output, so play with the resolution in there. Your TV is probably 1366x768, though it may work better with other resolutions near that, possibly 1280x800 or 1280x768. On my Samsung 40" I also have to change the aspect ratio (to "just scan") to get it working right. A similar option may or may not be available on your TV, and you might just have an option for 16x9 or widescreen. Edited September 25, 2009 by surface Link to comment Share on other sites More sharing options...
LivinLOS Posted September 26, 2009 Share Posted September 26, 2009 The unsupported means the signal is out of range.. The splash screen working means a low res signal is working.. So its a case of checking what signals your TV takes over the VGA input (or DVI but I doubt it or it would auto find the res) and supplying that.. If its a custom timing and resolution it gets a bit tricky but usually can be done with powerstrip an application for just this kind of thing. Just start with very low rez and slow timings (make sure its on the external output also) and work up.. Link to comment Share on other sites More sharing options...
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