Missing Mail

[kengim]

I had a piece of registered mail sent to me, which the US postal service tracked as being sent to 'international dispatch' on 2 October, but it has not arrived at my apartment. I checked the address used by the sender and it appears to be correct.

Can anyone provide any advice how I might discover where this mail is at within the Thai postal system?

[IanForbes]

It is VERY common for regular mail to go missing in Thailand. I would check at all the local mail dispatch offices near your location. Very often they arrive in the general office but never get sent to the rural offices. And, very often if a piece of mail looks like it could contain something of value it gets stolen within the system. If I send ANY mail to Thailand it's always in an almost transparent airmail envelope.

[Maestro]

The correct procedure in the case of a registered letter that has not been delivered to the addressee is for the sender to request the sending post office to trace it. This will take some time but in the end the sender will receive information about who signed for the receipt of the letter (copy of the signature). This trace must start from the sending office, it cannot be started from the designated destination post office. The addressee can, however, use a copy of the sending office’s postal receipt, sent to him by the sender, for an unofficial inquiry about the letter at his post office and see if he gets any response to it.

If in the end it is established that the registered letter was not delivered to the addressee or a person living at that address and receiving it on his behalf, the sender can claim compensation from the sending post office.

It is not common for registered letters to Thailand to get lost, but there have been reports about one or two destinations in Thailand where this is happening.

--

Maestro

[kikoman]

I had a piece of registered mail sent to me, which the US postal service tracked as being sent to 'international dispatch' on 2 October, but it has not arrived at my apartment. I checked the address used by the sender and it appears to be correct.

Can anyone provide any advice how I might discover where this mail is at within the Thai postal system?

I do not know if this would work in reverse, but when I send a registered letter to the states, it takes 7 days to 1 1/2 months to arrive. I check on my computer under (US Postal Service) I click on the "Track and Confirm" option, if the letter has reached the states. they can track it, if it has not I go to my local post office, make sure you make a copy of your receipt. as they will take the original and send it to Bangkok to see where it is in Thailand. Once I sent a painting to my son and a month later was inform the painting had not arrived, I had the Thai Postal service check on it and it was still in Thailand. My son received it about ten days later.

I hope this info may be helpful to you!

[Bearnagh]

...It is not common for registered letters to Thailand to get lost, but there have been reports about one or two destinations in Thailand where this is happening.

--

Maestro

I live in a residential suburb of Chiangmai and about 60% of incoming mail from the UK, including registered, never gets to me. It's going somewhere though isn't it?? I have my own thoughts on that...