As the topic says,my hotmail account has been locked for some time due to the account sending out spam emails,my pc had virus before..so hotmail locked the email account because of to many spam emails..so question is.where to go for unlock the hotmail account,anybody had similar problem and got them fixed in pattaya or bkk?

Open a new account.

The old account has a special question you need to answer to reopen the account.

http://littlehandytips.com/ways-to-unblock-your-hotmail-account/

Open a new account.

Not a very nice option if you've had an account for a long time. I've had mine for 13 years.

It's very important to list another working email address in case your account is hacked and you can't get in - to easily change your password. Same with Yahoo. Now would be a good time for anyone with an account to add an email address in account options.

As this is rather computer than Pattaya related, I move this into the computer section.

Open a new account.

Not a very nice option if you've had an account for a long time. I've had mine for 13 years.

It's very important to list another working email address in case your account is hacked and you can't get in - to easily change your password. Same with Yahoo. Now would be a good time for anyone with an account to add an email address in account options.

Just trying to check if I've previously done what you suggested. Am in profile but can't see option re additional email address ??

Edited in-ok have got it now-apologies. Unfortunately it lists an obsolete email address for me already and to remove it I need to get into that old account which obviously cant do-have another question asking me what first car was so no problem should I get locked out.

As someone says who's has his for 13 years (mine 11 years)it would be an absolute nightmare to even try to set up another account.

If you contact Hotmail you should just be able to get a new password. I had the same thing happen with my AOL account and I contacted AOL and they explained why the account was locked (someone hijacked it and spammed everyone) I changed the password and continued to use the account.

If your MSN Account has been hacked, go to MSN email support:

https://support.live.com/eform.aspx?prod…

You have to give all informations about your problem and about your identity:

* Your e-mail (the "Windows Live ID").

* Your first name and full name.

* Your date of birth (month / day / year).

* Your country.

* The state, province or department in which you reside.

* Your zip code.

* The IP address of each computer used to access your account, or the most commonly used. To find your IP address, visit : http://www.monip.org/

* The answer to your secret question (if you don't remember it, notify it).

* Emergency address email registered for this account (if no emergency address, notify it).

* Your Internet service provider (at work or at home).

* The date and approximate time of your last login.

* The information below:

o For Windows Live Hotmail user :

? Examples of files names which you created in addition to those existing by defect

? Examples of contacts contained in your address book.

? Examples of old email titles contained in your inbox folders or messages.

o For Windows Live Messenger user :

? Examples of contacts contained in your contact list.

? The nickname under which you appear on Windows Live Messenger.

VERY IMPORTANT ! Write your request in a clear and understandable English, avoiding the SMS language, spelling and abbreviations !