Amazon Postage And Delivery Charges

[goatfarmer]

I had an interesting experience with Amazon. I ordered a paperback book and a Michelin map. The total price was around $20. The shipping and handling came to $15 for ordinary mail. I cancelled the order and sent them an email complaining about the ratio of shipping to purchase price. I argued that if iHerb can send me a box of supplements for $6 flat, weighing more than a book and a map, Amazon should be able to do the same.

I received a bullsh_t reply telling me how they calculate the price for shipping. The email came with an invitation to rate the reply.

"Thank you for your inquiry. Did I solve your problem?

If yes, please click here:

[link]

If no, please click here:

[link]

I clicked no and told them it's not the calculation but the policy of charging for each item, (whereas they pay postage based on weight).

I got a reply within a few hours assuring me that my suggestion would be passed on to the relevant powers and offering me a 50% discount on the shipping charges for that order.

I completed the transaction, followed the instructions. Within an hour I got this email:

"As my previous colleague promised, I've requested a refund of 50% shipping costs of $7.50 to your credit card. You'll see the refund on your Visa statement in the next 2-3 business days.

Once processed, you'll be able to see the refund request here:

[link]

I hope this solution works for you. We look forward to seeing you again soon.

Thank you for your inquiry. Did I solve your problem?

If yes, please click here:

If no, please click here:

[link]"

I clicked 'yes'!!

If you're in Thailand and buying physical books, please complain to Amazon about their shipping charges. You might get a discount and Amazon might reconsider their policy.

[farang000999]

try going to kinokuyia and having them order a book, probably cheaper.

[vtjforyou]

Wait to pay customs tax and you will regret :-)

[jcw]

Which company is it being sent by? DHL, Fedex?

Please report back with your experience form Thai customs, if you see any lube for sale before then, I suggest you buy it !

When ever you can, try and get someone to buy it for you and send it regular post.

[TallGuyJohninBKK]

I don't believe there's normally any import duty on books....