Tropicalevo Posted September 9, 2013 Share Posted September 9, 2013 TOT has 'shed its mortal coil' here in Plai Laem. Anyone else having a problem or is it just me? Link to comment Share on other sites More sharing options...
Rooo Posted September 9, 2013 Author Share Posted September 9, 2013 Having mega problems with my land lines. Link to comment Share on other sites More sharing options...
Tropicalevo Posted September 9, 2013 Share Posted September 9, 2013 Having mega problems with my land lines. Me too. TOT totally dead. 3BB up and down like a tart's knickers. Link to comment Share on other sites More sharing options...
Rooo Posted September 9, 2013 Author Share Posted September 9, 2013 My wifi is fine, problem with phones. Link to comment Share on other sites More sharing options...
Tropicalevo Posted December 11, 2013 Share Posted December 11, 2013 (edited) For quite a few of my neighbours (me included) - nothing from TOT at the moment. Some for almost two weeks. Lots of dead lines. They have 'shed their mortal coil' to quote Monty Python. TOT's response. 'we have a problem with some of our lines - we are looking into it'. Oh joy Sorry, I should have said - we are north of Plai Laem. Edited December 11, 2013 by Tropicalevo Link to comment Share on other sites More sharing options...
pokerspiv Posted December 11, 2013 Share Posted December 11, 2013 Fibre or ADSL? Link to comment Share on other sites More sharing options...
Tropicalevo Posted December 11, 2013 Share Posted December 11, 2013 Fibre or ADSL? ADSL Link to comment Share on other sites More sharing options...
tonysamui Posted December 11, 2013 Share Posted December 11, 2013 tot adsl here in nathon is very very very slow for the past 2days...... ,4hours for downoald a 569mb series..... Link to comment Share on other sites More sharing options...
GuyF Posted December 14, 2013 Share Posted December 14, 2013 TOT in Taling Ngam seems to be down... We have fiber net combined with IPTV, when I look at the modem the light "LOS" is on! So we don't have fiber signal, best of all is that when my wife called the 24H customer service, they couldn't help us as they only run the ADSL section and could not verify if we have it around Taling Ngam or if its just us.... Anyone on Samui who's having the same problem? FYI i'm online with my phone internet sharing, just in case Link to comment Share on other sites More sharing options...
Tropicalevo Posted December 14, 2013 Share Posted December 14, 2013 TOT in Taling Ngam seems to be down... We have fiber net combined with IPTV, when I look at the modem the light "LOS" is on! So we don't have fiber signal, best of all is that when my wife called the 24H customer service, they couldn't help us as they only run the ADSL section and could not verify if we have it around Taling Ngam or if its just us.... Anyone on Samui who's having the same problem? FYI i'm online with my phone internet sharing, just in case Not the same problem - but referring to TOT - lots of problems with TOT lately. A few of my neighbours and customers have no internet service via TOT (ADSL) for over a week and my own TOT is now down. (I have 3BB backup and AIS Pocket wifi as well). One thing that I noticed yesterday. Thai web sites loaded quickly on TOT. Inernational ones - crrapp Link to comment Share on other sites More sharing options...
GuyF Posted December 14, 2013 Share Posted December 14, 2013 But the bill will for sure NOT be as dysfunctional as their connection I presume Link to comment Share on other sites More sharing options...
GuyF Posted December 15, 2013 Share Posted December 15, 2013 Just saw my neighbor and asked her if she still had internet, she did and told me that TOT came yesterday to do something at the distribution box, probably a new client connection. But meanwhile we are affected by it cause they definitely damaged something while doing their job... So if today no one come's to fix it, it'll be again a whole day without internet nor TV. I wonder if it would be wishful thinking if asked them a compensation for these 2 days? Link to comment Share on other sites More sharing options...
angryfarang Posted December 15, 2013 Share Posted December 15, 2013 Good luck with that. I have a 100Mb TOT Fiber (costs me 10,000B/Month) and it was broken in the storms. It took them 5 days to come and fix it... Link to comment Share on other sites More sharing options...
longtom Posted December 15, 2013 Share Posted December 15, 2013 But the bill will for sure NOT be as dysfunctional as their connection I presume The billing process seems to be the only thing at TOT that works flawless. Not the sending of the bills (I get maybe half of the bills on time to pay them), but they cut the line immediately if no payment. Link to comment Share on other sites More sharing options...
GuyF Posted December 15, 2013 Share Posted December 15, 2013 Good luck with that. I have a 100Mb TOT Fiber (costs me 10,000B/Month) and it was broken in the storms. It took them 5 days to come and fix it... 5 days??? Better be tomorrow like they said, it's no damage of storm or anything, it was just their incapability do their job without messing up someone else's connection in that splicing box. Anyway, we'll see just keep on hoping for the best... Link to comment Share on other sites More sharing options...
GuyF Posted December 15, 2013 Share Posted December 15, 2013 But the bill will for sure NOT be as dysfunctional as their connection I presume The billing process seems to be the only thing at TOT that works flawless. Not the sending of the bills (I get maybe half of the bills on time to pay them), but they cut the line immediately if no payment. I can imagine, to bad there's no consumer right on that one, bet they'd have their hands full Link to comment Share on other sites More sharing options...
saweden Posted December 15, 2013 Share Posted December 15, 2013 Just out of curiosity I switched to our TOT line and it seems that the problem I found a week ago with no Swedish sites working persists. I can imagine this being a huge problem for some Swedes working from here. Link to comment Share on other sites More sharing options...
John 1 Posted December 15, 2013 Share Posted December 15, 2013 Just out of curiosity I switched to our TOT line and it seems that the problem I found a week ago with no Swedish sites working persists. I can imagine this being a huge problem for some Swedes working from here. I can access Swedish site's but i don't look for porn which could be blocked by the Thai government. Link to comment Share on other sites More sharing options...
ikbenhet Posted December 15, 2013 Share Posted December 15, 2013 Just out of curiosity I switched to our TOT line and it seems that the problem I found a week ago with no Swedish sites working persists. I can imagine this being a huge problem for some Swedes working from here. Try a proxy. That should work. Link to comment Share on other sites More sharing options...
Tropicalevo Posted October 11, 2014 Share Posted October 11, 2014 Since the power outage last Wednesday, quite a few TOT customers here at the pointy end of the island have had no (or dismal) internet access. This morning, a help line representative admitted 'there is a major problem with our network and we are experiencing difficulty in fixing it. It may take another two or three days. If this is the case - you should request a discount when you pay your next bill.' Make sure that you record the problem with TOT first. Link to comment Share on other sites More sharing options...
PoorSucker Posted October 11, 2014 Share Posted October 11, 2014 Since the power outage last Wednesday, quite a few TOT customers here at the pointy end of the island have had no (or dismal) internet access. They have been putting up their cables on the power lines. Now when they are upgrading them they are in the way and the PEA people just cut them down. 1 Link to comment Share on other sites More sharing options...
Tropicalevo Posted February 19, 2015 Share Posted February 19, 2015 I have a couple of villas that are experiencing problems with TOT internet. No service or intermittant/slow service. Anyone else experiencing this? (I am at the pointy end - Plai Laem area NE Samui.) Link to comment Share on other sites More sharing options...
Can samui Posted February 19, 2015 Share Posted February 19, 2015 South end of the island...up and down like a yoyo lately. 1 Link to comment Share on other sites More sharing options...
dom samui Posted February 19, 2015 Share Posted February 19, 2015 I have a couple of villas that are experiencing problems with TOT internet. No service or intermittant/slow service. Anyone else experiencing this? (I am at the pointy end - Plai Laem area NE Samui.) same in banrak 1 Link to comment Share on other sites More sharing options...
Tropicalevo Posted February 19, 2015 Share Posted February 19, 2015 Thanks for that people. Link to comment Share on other sites More sharing options...
Neilly Posted February 19, 2015 Share Posted February 19, 2015 I have a couple of villas that are experiencing problems with TOT internet. No service or intermittant/slow service. Anyone else experiencing this? (I am at the pointy end - Plai Laem area NE Samui.) In the last couple days things have been a lot more stable After they changed the router it was bad for nearly one week (I didn't ask them to change it...it was an 'upgrade' to the system ) 1 Link to comment Share on other sites More sharing options...
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