Broken Ipad

[Cloggie]

Have an iPad that doesn't work anymore so I went to the Apple shop to ask them to have a look at it.

They look at it, noticed that the corner near the on / off switch is 'damaged' - see picture - pick up the calculator and show me TB 10.500

I ask them "How do you know what is wrong with it WITHOUT even look inside the iPad"

We need to send to Bangkok, take about three weeks.....

It is maybe just something very small but as you can not look through the iPad, how do they know already what it will cost? Does Apple not repair for a normal price?

[negreanu]

They are not going to repair it. 10,500 they will just swap it with a refurb.

May as well buy a new one to be honest.

[lomatopo]

You could try and get it looked at in some of small repair shops, but maybe you are not in/near Bangkok?

It could be something fairly simple, although based on that dent it does look like it was a severe blow?

http://www.google.com/search?hl=en&tbo=d&q=ipad+repair+site%3Athaivisa.com&oq=ipad+repair+site%3Athaivisa.com&gs_l=serp.3...4423.7980.0.8317.17.17.0.0.0.0.160.2074.4j13.17.0.les%3B..0.0...1c.1.ldfZMGcAVDU

Edited November 11, 2012 by lomatopo

[Cloggie]

Thanks for the information, looks like I will throw it away and buy me a new Samsung Tab...

[Farma]

Before you fork out money you could always ask the repair places in MBK. Some of the places have a good range of spares.

[Cloggie]

That's the problem, my home is 150 km from MBK

[bubba]

That's the problem, my home is 150 km from MBK

And if you go out and buy a Samsung, will support and repair there be better than for an iPad?

[Cloggie]

Yes as there is a official Samsung repair shop where I live while all Apple hardware will just go back to Bangkok and then you have to wait a few weeks before you got it back (correct me if I am wrong).

[mogandave]

Go for the the Samsung, you'll love it, much better product.

Don't throw the iPad away, I'll give you 500 baht for it so I can use it for a dart board.

[nikster]

Support in Thailand is not nearly at the same level as in the USA. But, on the upside, there are tons of little shops that fix iphones and ipads for cheap.

Warranty is void if you dropped it, and well if there is a problem with turning it on and a big bump near the power switch...

Those little corner shops are quick too, a few hours turnaround time.

Getting it replaces for 10k baht makes no sense at all, obviously.

[Cloggie]

The problem I have with the Apple shop is that they don't repair it. The fact that it is damaged does NOT mean that THAT is the reason why it doesn't work anymore.

If Toyota uses the same 'logic' it means that if my car doesn't start (because of a flat battery) - they will say "car is damaged at the back - total loss - buy new one"

The fact that the car is damaged has nothing to do with the fact that it doesn't start anymore.

Again you first need to look at the iPad and after that you can give me a quotation how much it will cost - for me a normal procedure, not for them.

Maybe I should convert it into a dart board as sugested by "Mogandave" or use it in the kitchen - http://www.youtube.com/watch?v=XcIwXVKQjsQ

Another option is

[petertucker48]

Try these guys first they fixed my iMac OK not too expensive

http://www.mac2hand.com

[fletchsmile]

Had similar experiences. Apple IPAD after sale service in Thailand is a nightmare, and an expensive rip-off at THB 10k+ for a new one

Shops in MBK in Bangkok will at least try to attempt a repair.

Just taken mine into the Authorized Apple Service Provider in Vietnam. USD 120 (THB 3,750) for a new one, as it's under warranty. Excellent experience. Different world!

http://www.thaivisa.com/forum/topic/588998-does-apple-warranty-count-for-anything-in-thailand/page__st__25#entry5904715

[anon210]

Had similar experiences. Apple IPAD after sale service in Thailand is a nightmare, and an expensive rip-off at THB 10k+ for a new one

Shops in MBK in Bangkok will at least try to attempt a repair.

Just taken mine into the Authorized Apple Service Provider in Vietnam. USD 120 (THB 3,750) for a new one, as it's under warranty. Excellent experience. Different world!

http://www.thaivisa.com/forum/topic/588998-does-apple-warranty-count-for-anything-in-thailand/page__st__25#entry5904715

Iwhatevers are geared so that the products become obsolescent or unusable no matter what. A massive scam supported by mass marketing and credulity of masses.

And it is not only in Thailand that after-sales service sucks.

Sent from my GT-N7000 using Thaivisa Connect App

[GooEng]

Tan Telecom in MBK will receive items by EMS post, estimate the repair and fix it when you transfer them the money - then return it by EMS to you (again at your cost obviously, but it's not expensive to EMS something the size of an ipad).

I would recommend getting a thai speaker to describe the problem to them as none of them are good english speakers.

I cannot recommend this shop highly enough - they have repaired ipads, iphones and most recently a Galaxy S3 for me every time quickly, properly and they are helpful, professional and if there's any complaint i am sure they will do everything they can to help.

www.tantelecom.co.cc

0818156559

MBK 4th FLoor Zone 4AC-101

Edited December 11, 2012 by GooEng

[Cloggie]

GooEng - thanks for the info - will write it down just in case I need it again.

Last update about my iPad:

The battery was completely empty and as it starts different than my Samsung (keep the button pushed) i thought it was broken.

Anyway had to laugh about it, same as the staff in the Apple shop

[stoneyboy]

GooEng - thanks for the info - will write it down just in case I need it again.

Last update about my iPad:

The battery was completely empty and as it starts different than my Samsung (keep the button pushed) i thought it was broken.

Anyway had to laugh about it, same as the staff in the Apple shop

Haha,now that's funny.

[nikster]

Had similar experiences. Apple IPAD after sale service in Thailand is a nightmare, and an expensive rip-off at THB 10k+ for a new one

Shops in MBK in Bangkok will at least try to attempt a repair.

Just taken mine into the Authorized Apple Service Provider in Vietnam. USD 120 (THB 3,750) for a new one, as it's under warranty. Excellent experience. Different world!

http://www.thaivisa....25#entry5904715

Iwhatevers are geared so that the products become obsolescent or unusable no matter what. A massive scam supported by mass marketing and credulity of masses.

And it is not only in Thailand that after-sales service sucks.

Must be awful to live on planet paranoia. But we can all choose what we believe

As for Thailand after sales service I have to agree though: It's a wasteland, courtesy of iStudio/iBeat which seem to make up the majority of authorized Apple dealers. They're fine for in-warranty repairs, but anything else - forget it.

That probably won't change until Apple opens its own retail stores here. As soon as that happens, after sales service will be excellent. Until then... oh well. I've heard rumors they're about to open a few in Thailand, and I sure hope it happens soon. Not sure what they're waiting for - after all it's pretty much guaranteed they'd be making money.

[lisa88]

Hey Guys,

I went through a couple of posts above and I remember of a guide that can possibly help you. Check this out please! http://ipadscreenrepair.com/ipad-3-screen-repair-guide/"

[cheeryble]

Forget the iPad and buy a new Mini.

I hated my iPad, I love my Mini.

After u usè one the iPad will feel like a suitcase.