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Posted

Dial 1175 their customer service line and listen There is an option to stop sms advertising there.

Sent from my GT-N7100 using Thaivisa Connect Thailand mobile app

  • Like 1
Posted

Or you can speak to them on the same number. Sometimes gets it stopped quicker.

Expect to have to wait for up to a week for it to stop.

Posted

Odd, never came across this, have four SIMs with AIS/12Call, one number for over twelve years now.

Call their customer service and ask them to block them for you?

Posted

What my help is to de-activate the MLive option in your menu.

"Phone" -> "Settings" -> "Service" -> "MLive" -> "De-activate"

Otherwise, use the options as described in other posts.

  • 8 months later...
Posted

Hopefully this is helpful, I figure it out by myself, Google is your best friend, and a Thai colleague:



AIS Provider



Change language SMS and Voice to English:


Do first SMS, than the Voice. Then both sms confirmations will be in English.


Call *700


English press 1


Press 5


Press 2 for change SMS language → 1 or 2 for Thai or English, confirmation by 1.


Press 1 for change Voice language → 1 or 2 for Thai or English, confirmation by 1.


http://www.ais.co.th...ge-service.html



To stop messages from CallingPost, send an SMS to 90599 with 'N'. Within 2 days it will stop.


http://www.aiscallin...



To stop other ads, login to AIS with your phone number. On top, at the right. http://www.ais.co.th/en/ Then you will get an sms with a password to login.


Next screen, click 'Your Profile'. Go in the Menu to 'Other Services' and then 'SMS Pereference/Cancellation'. Here you can choose what you want. Total of no SMS: Go for 'No, thanks' at the first one, and the last one, option 'Thai,English'.


You also do other stuff for your number, for example top up by creditcard.



You can also check your balance and change settings with the eService AIS app for Android & iPhone.https://play.google....s.mimo.eservice & https://itunes.apple...d399758084?mt=8


For iPhone, it's in the American App Store, so change your Apple ID for a while to the US. Go in 'Settings' to 'iTunes & App Stores'. Click on 'Apple ID:..' and choose 'View'. Change the country to US. Follow instructions. You can use for Country 'CA' and Zip code '90505'. It's a working zip address. Your phone number can be 010 – 1234567. Select for payment 'None'. Follow instructions and you are now on the US App Store. Download the app. After download, change your Apple ID again to your normal country, with payment optoins.



When you open the AIS app, it asks about your phone number again, fill it in. Then you will get an SMS with the code to login. But if you have to close the AIS app for a second to look for the code in your messages, AIS will ask again for your phone number. So change the settings for notifications at messages: 'Settings – Notifications – Messages – enable 'Show Preview'. Now you will see the SMS with the code while the AIS app is still on your screen.


  • Like 2
Posted

It's quite easy via the Web:

https://aiseservice.ais.co.th/eServiceWeb/

(click "EN" on the upper right corner)

Enter your phone number.

Enter the Password(OTP) that arrives on your device.

Then click "My eService",

wait...

On the left menu select "Other services" -> "SMS Preference/Cancellation".

The page should be self explanatory from there ("No thanks").

Lots of other functions available via e-Service.

Look around.

Click attached screenshot.

post-99794-0-08678800-1391409039_thumb.p

  • Like 1

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