Hi George, what's these annoying 5 sec video ads that come up each time I open tv?? Surely there's a way to disable this

Hi George, what's these annoying 5 sec video ads that come up each time I open tv?? Surely there's a way to disable this

Are you using the web version or the App? If you are talking about the App, is it iOS or Android?

Is it content or an ad you refer to?

Sent from my Nexus 10 using Thaivisa Connect Thailand mobile app

Hi George, sorry should've mentioned I'm on ios, on the ios purchased app latest upgrade,, also I just upgraded to ios 7 a couple days ago, the video ads just started with me this morning, the app seems to open on the notifications page, I see notifications for about a second then this video opens up,,, yesterday. I didn't have the video but there was just a photo ad which could easily be closed as soon as it opened the photo ad was there with me before I upgraded my ios too, now with this video it says video can be closed after 5 seconds, these are different advertising videos not the same one each time,,,