Hotel Problem

[gk10002000]

Last night I paid for 7 nights in a hotel on Soi Lengkee. I checked in and all seemed fine. Took a shower and noticed the water was coming out fine then very slow intermittently. I finished up and took a nap. It had been a long day. Around 730 PM I got up and noticed there was no water at all. I went downstairs and the "owner" was there. She went around and verified the water wasn't working. She made some calls and said she would take care of it. Fine. I went out for the evening. I came back around 1 am and while the water was working, the bathroom smelled like a sewer. I sent her a text message and said two problems in one day is enough. I will check out tomorrow. She texted back saying she could give me another room. I texted back no, two problems in one day is enough.

In the morning she was no where to be seen, even though she lives in the building. We exchanged some texts and she said OK to me checking out and getting a refund for the remaining 6 days but said she now go to Bangkok. I asked several times when do I get my money back. I had already returned the key at 0930 am. She stopped answering the texts and phone calls.

So, do I call the Tourist Police? 1155 and start pressing the issue?

[mataleo]

Thats why i always pay day to day...

Wysłane z mojego GT-I9505 przy użyciu Tapatalka

[mataleo]

I guess she not give u back... so u should stay there as u oaid for it...

Wysłane z mojego GT-I9505 przy użyciu Tapatalka

[gk10002000]

Thats why i always pay day to day...

Wysłane z mojego GT-I9505 przy użyciu Tapatalka

Weekly rate was better and I have stayed on this Soi just recently and it is a decent location. Looks like I am going to have a problem with this hotel.

[arthurwait]

Never pay for anything in advance in Thailand.

Thais don't so why should you.

[mataleo]

Mention the hotel name yo so we all know..

Wysłane z mojego GT-I9505 przy użyciu Tapatalka

[mataleo]

Never pay for anything in advance in Thailand.

 

Thais don't so why should you.

Thay pay

My gf pays deposit for buy buildings..

Wysłane z mojego GT-I9505 przy użyciu Tapatalka

[Baxer]

Thats why i always pay day to day...

Wysłane z mojego GT-I9505 przy użyciu Tapatalka

But that could be a problem in high season, not so funny to hear that all rooms are booked when you want to pay for one more day.

[OMGImInPattaya]

Wonder where her water supplier picked up his water...one of the local ditches most likely as it smelled up the room like a sewer. How's your skin...any burning or rashes yet? Is your typhoid immunization up to date?

[Gone]

This happens even in condos and houses often. You should have given it another day. Its not the Hotels fault really

[Jiu-Jitsu]

If you paid a weekly rate, how do you propose to get 6 days of rental charges back?

Fact is that she offered you another room. It appears that you are the unreasonable party.

[DD13]

Name & Shame....

I don't think that we are allowed to do that on here

More's the pity

We just have to sit back and take all this c--p we get.....

On the chin

Good luck

[Chang_paarp]

Don't name and shame her, the mods will delete it very quickly.

On the other hand web booking sites accept reviws.

[marstons]

Personally i would consider problems like this the norm unless paying big bucks.By normal standards she offered a good compromise. Not saying its right just the way things are here in my experience.

You may well find its a civil matter not criminal in which case police will not bother.

[lemoncake]

Name & Shame....

I don't think that we are allowed to do that on here

More's the pity

We just have to sit back and take all this c--p we get.....

On the chin

Good luck

What a total and utter nonsense.

The was a problem in the hotel with water, shit happens, it was fixed

The next day room smelled, owner offered to change the room, which is more than reasonable.

OP does not like it, too bad, can move.

Soi Lengkee does not have any luxury hotels, so OP picked a cheap place but expecting and demanding anything and everything he wants and only the way he wants it? Go stay at HIlton for 10 000 baht per night, not Soi Lengkee for 500 baht.

[lemoncake]

Personally i would consider problems like this the norm unless paying big bucks.By normal standards she offered a good compromise. Not saying its right just the way things are here in my experience.

You may well find its a civil matter not criminal in which case police will not bother.

You are spot on, people getting cheapest rooms but demanding and expecting 5 start facility and service?

Cheap hotels are cheap for a reason.

OP will not get his money back and no police or courts will give him back his money.

Owner was very reasonable, OP not satisfied because it does not meet his number of problems limitation , as i said before, OP can check into 5 star hotel where these problems do not arise and if do, it gets sorted on the spot.

If i had to guess, water problem was the pump and the owner filled the tanks with one of those trucks.

Tomorrow or day after, pump will be replaced and smell should be gone shortly

[OMGImInPattaya]

Don't name and shame her, the mods will delete it very quickly.

On the other hand web booking sites accept reviws.

But soi LK Metro...sounds like one of the randy guesthouses there or rooms above a bar and I would highly doubt they are listed on the major hotel booking sites...unless they accept negative star ratings.

[OMGImInPattaya]

Personally i would consider problems like this the norm unless paying big bucks.By normal standards she offered a good compromise. Not saying its right just the way things are here in my experience.

You may well find its a civil matter not criminal in which case police will not bother.

You are spot on, people getting cheapest rooms but demanding and expecting 5 start facility and service?

Cheap hotels are cheap for a reason.

OP will not get his money back and no police or courts will give him back his money.

Owner was very reasonable, OP not satisfied because it does not meet his number of problems limitation , as i said before, OP can check into 5 star hotel where these problems do not arise and if do, it gets sorted on the spot.

If i had to guess, water problem was the pump and the owner filled the tanks with one of those trucks.

Tomorrow or day after, pump will be replaced and smell should be gone shortly

At what minimum hotel star level must one book to expect water service in the room?

[lemoncake]

Personally i would consider problems like this the norm unless paying big bucks.By normal standards she offered a good compromise. Not saying its right just the way things are here in my experience.

You may well find its a civil matter not criminal in which case police will not bother.

You are spot on, people getting cheapest rooms but demanding and expecting 5 start facility and service?

Cheap hotels are cheap for a reason.

OP will not get his money back and no police or courts will give him back his money.

Owner was very reasonable, OP not satisfied because it does not meet his number of problems limitation , as i said before, OP can check into 5 star hotel where these problems do not arise and if do, it gets sorted on the spot.

If i had to guess, water problem was the pump and the owner filled the tanks with one of those trucks.

Tomorrow or day after, pump will be replaced and smell should be gone shortly

At what minimum hotel star level must one book to expect water service in the room?

At a level of common sense.

Cheap places or anything under 3 star does not have engineers working on site,so if anything breaks it is an out call.

3 stars will have engineers but very few will have them working late evenings or nights or weekends.

If something breaks on Saturday night, it will remain broken, because no one to call out at night or on Sunday.

They either do not work, too drunk or phones switched off.

And when one books any hotel, especially cheap place, one is really in no position to demand or complain that the owner is not available for them on Sunday

[rgs2001uk]

Personally i would consider problems like this the norm unless paying big bucks.By normal standards she offered a good compromise. Not saying its right just the way things are here in my experience.

You may well find its a civil matter not criminal in which case police will not bother.

You are spot on, people getting cheapest rooms but demanding and expecting 5 start facility and service?

Cheap hotels are cheap for a reason.

OP will not get his money back and no police or courts will give him back his money.

Owner was very reasonable, OP not satisfied because it does not meet his number of problems limitation , as i said before, OP can check into 5 star hotel where these problems do not arise and if do, it gets sorted on the spot.

If i had to guess, water problem was the pump and the owner filled the tanks with one of those trucks.

Tomorrow or day after, pump will be replaced and smell should be gone shortly

Yet another CC kee nok farang, there are no bargains to be had in Pattaya, buyer beware.

Soi LK, <deleted>.

[lemoncake]

Personally i would consider problems like this the norm unless paying big bucks.By normal standards she offered a good compromise. Not saying its right just the way things are here in my experience.

You may well find its a civil matter not criminal in which case police will not bother.

You are spot on, people getting cheapest rooms but demanding and expecting 5 start facility and service?

Cheap hotels are cheap for a reason.

OP will not get his money back and no police or courts will give him back his money.

Owner was very reasonable, OP not satisfied because it does not meet his number of problems limitation , as i said before, OP can check into 5 star hotel where these problems do not arise and if do, it gets sorted on the spot.

If i had to guess, water problem was the pump and the owner filled the tanks with one of those trucks.

Tomorrow or day after, pump will be replaced and smell should be gone shortly

Yet another CC kee nok farang, there are no bargains to be had in Pattaya, buyer beware.

Soi LK, <deleted>.

There are bargains, but in my opinion, one needs to be reasonable with demands and expectations.

[wooloomooloo]

There are bargains, but in my opinion, one needs to be reasonable with demands and expectations.

That depends on how much you're willing to spend.

You definitely pay for what you get.

Minimum of 5000 baht per night in Pattaya will see an increased quality of accommodation and service. Though 7000 about right.

Sent from my iPhone using Thaivisa Connect Thailand

[rgs2001uk]

There are bargains, but in my opinion, one needs to be reasonable with demands and expectations.

That depends on how much you're willing to spend.

You definitely pay for what you get.

Minimum of 5000 baht per night in Pattaya will see an increased quality of accommodation and service. Though 7000 about right.

Sent from my iPhone using Thaivisa Connect Thailand

Never had any problem at the Siam Bayshore.

The only problem now is having to go via second rd so as to avoid the human zoo that is now WS.

[lemoncake]

There are bargains, but in my opinion, one needs to be reasonable with demands and expectations.

That depends on how much you're willing to spend.

You definitely pay for what you get.

Minimum of 5000 baht per night in Pattaya will see an increased quality of accommodation and service. Though 7000 about right.

Sent from my iPhone using Thaivisa Connect Thailand

Never had any problem at the Siam Bayshore.

The only problem now is having to go via second rd so as to avoid the human zoo that is now WS.

Problems can happen in any hotel, but naturally when you pay premium prices you get premium service and do expect for problem to be fixed pretty fast.

When you go budget, you can get nice clean, well furnished room, but without the premium price, you also miss out on premium service, such as engineers on site, bell boys, room service, security guards

Though complaining about owner not being there on Sunday is still beyond me. OP must think he is the it for his 500-600 baht

[aveabeeror2]

There are bargains, but in my opinion, one needs to be reasonable with demands and expectations.

That depends on how much you're willing to spend.

You definitely pay for what you get.

Minimum of 5000 baht per night in Pattaya will see an increased quality of accommodation and service. Though 7000 about right.

Sent from my iPhone using Thaivisa Connect Thailand

Never had any problem at the Siam Bayshore.

The only problem now is having to go via second rd so as to avoid the human zoo that is now WS.

Problems can happen in any hotel, but naturally when you pay premium prices you get premium service and do expect for problem to be fixed pretty fast.

When you go budget, you can get nice clean, well furnished room, but without the premium price, you also miss out on premium service, such as engineers on site, bell boys, room service, security guards

Though complaining about owner not being there on Sunday is still beyond me. OP must think he is the it for his 500-600 baht

I think that after 5 posts, we get your point lemoncake.

[lemoncake]

I think that after 5 posts, we get your point lemoncake.

So glad you felt the need to express it, yet no thoughts on OP?

[gk10002000]

Personally i would consider problems like this the norm unless paying big bucks.By normal standards she offered a good compromise. Not saying its right just the way things are here in my experience.

You may well find its a civil matter not criminal in which case police will not bother.

You are spot on, people getting cheapest rooms but demanding and expecting 5 start facility and service?

Cheap hotels are cheap for a reason.

OP will not get his money back and no police or courts will give him back his money.

Owner was very reasonable, OP not satisfied because it does not meet his number of problems limitation , as i said before, OP can check into 5 star hotel where these problems do not arise and if do, it gets sorted on the spot.

If i had to guess, water problem was the pump and the owner filled the tanks with one of those trucks.

Tomorrow or day after, pump will be replaced and smell should be gone shortly

To complete my story, it was NOT a 500 baht room. The Tourist Police were fantastic. They came right over. I explained the situation. I wrote everything down on his little case notebook. They took a picture. Finally after 7 hours of not returning my calls, the "owner" called when the police came. Funny how that happens. The police got on the phone with her. I got my money for the 6 days I did not stay there today.

As for paying a week in advance, yes I did, but it was NOT at any discount. She was going to raise the rate the week after. As for being offered another room, that was not a viable solution. The only other rooms available were facing the street noise. It is not one of the cheap places above a beer bar. It was not a Sunday, it was a Saturday.

To all those that posted negative slings, exaggerations, assumptions, well, so be it. I thought some of those posts were ridiculous. I did not expect, engineers, bell boys, etc. as one poster wrote. I fail to see the need for being ludicrous. I did not expect 5 star service. I simply expected what I paid for. When the room got fouled up, the deal was over. The main purpose of my post was to ask about the Tourist Police. Well, it turned out great so I thought I would pass on the information. 1155 worked. The lead office that came over understood english well, spoke it better than I do Thai.

[bmanly]

I only book 2 days in advance the most. First night to get some sleep when arriving late. The second day to scout around for a better room if the first didn't work out. Good luck.

[lemoncake]

Personally i would consider problems like this the norm unless paying big bucks.By normal standards she offered a good compromise. Not saying its right just the way things are here in my experience.

You may well find its a civil matter not criminal in which case police will not bother.

You are spot on, people getting cheapest rooms but demanding and expecting 5 start facility and service?

Cheap hotels are cheap for a reason.

OP will not get his money back and no police or courts will give him back his money.

Owner was very reasonable, OP not satisfied because it does not meet his number of problems limitation , as i said before, OP can check into 5 star hotel where these problems do not arise and if do, it gets sorted on the spot.

If i had to guess, water problem was the pump and the owner filled the tanks with one of those trucks.

Tomorrow or day after, pump will be replaced and smell should be gone shortly

To complete my story, it was NOT a 500 baht room. The Tourist Police were fantastic. They came right over. I explained the situation. I wrote everything down on his little case notebook. They took a picture. Finally after 7 hours of not returning my calls, the "owner" called when the police came. Funny how that happens. The police got on the phone with her. I got my money for the 6 days I did not stay there today.

As for paying a week in advance, yes I did, but it was NOT at any discount. She was going to raise the rate the week after. As for being offered another room, that was not a viable solution. The only other rooms available were facing the street noise. It is not one of the cheap places above a beer bar. It was not a Sunday, it was a Saturday.

To all those that posted negative slings, exaggerations, assumptions, well, so be it. I thought some of those posts were ridiculous. I did not expect, engineers, bell boys, etc. as one poster wrote. I fail to see the need for being ludicrous. I did not expect 5 star service. I simply expected what I paid for. When the room got fouled up, the deal was over. The main purpose of my post was to ask about the Tourist Police. Well, it turned out great so I thought I would pass on the information. 1155 worked. The lead office that came over understood english well, spoke it better than I do Thai.

Imagine that, owner did not return YOUR calls on Sunday after all you are a VIP customer who should be served 24/7 including the weekend and naturally by the owner.

So glad you got a refund, lets hope the next place, owner is there to service you 24/7 and nothing else happens.

[impulse]

I only book 2 days in advance the most. First night to get some sleep when arriving late. The second day to scout around for a better room if the first didn't work out. Good luck.

Probably works out in most cases.

But what happens if you really like the place, but it's booked solid on the 3rd night? That's happened to me occasionally- though not in Thailand.

Not fun looking for a room in high season right in the middle of a holiday.