Chao Lao Beach Posted December 8, 2013 Share Posted December 8, 2013 4 port modem 3BB The damn thing just stopped sending a signal via a cable, wi-fi is still ok. Any tip son where to start to trouble shoot this? Link to comment Share on other sites More sharing options...
astral Posted December 8, 2013 Share Posted December 8, 2013 Is the light on where the cable is plugged in? Have you tried another cable? Link to comment Share on other sites More sharing options...
NanLaew Posted December 9, 2013 Share Posted December 9, 2013 Turn off and on. OK now? If not, press reset. OK now? If not, take it to 3BB and they will test it for you. Link to comment Share on other sites More sharing options...
TwentyBaht Posted December 9, 2013 Share Posted December 9, 2013 Had same issue with TP-Link ADSL router. Reflashed the backup file. And, then everything okay. Link to comment Share on other sites More sharing options...
Langsuan Man Posted December 9, 2013 Share Posted December 9, 2013 Unless you bought it, it belongs to 3BBB, take it back and have them give you a new one (pre set to your user name and password) Link to comment Share on other sites More sharing options...
rawhod Posted December 9, 2013 Share Posted December 9, 2013 Mine has the opposite problem... Signal via cable is OK, but the WiFi is not sending. Any ideas please. Link to comment Share on other sites More sharing options...
Chao Lao Beach Posted December 10, 2013 Author Share Posted December 10, 2013 Hi Folks, thanks for the input. With 3BB you have no option now but to buy the router I declined to buy theirs as the wi-fi is very weak hence one with a stronger wi-fi. Tried 3 cables that have a history of working ok. When plugged into the comp, it has a light on for 5 secs then it flashes off one and repeats. Had same issue with TP-Link ADSL router. Reflashed the backup file. And, then everything okay. How do you do that? Link to comment Share on other sites More sharing options...
Langsuan Man Posted December 11, 2013 Share Posted December 11, 2013 Hi Folks, thanks for the input. With 3BB you have no option now but to buy the router I declined to buy theirs as the wi-fi is very weak hence one with a stronger wi-fi. Tried 3 cables that have a history of working ok. When plugged into the comp, it has a light on for 5 secs then it flashes off one and repeats. Had same issue with TP-Link ADSL router. Reflashed the backup file. And, then everything okay. How do you do that? Thanks for the info, one more reason to never go back to 3BB Link to comment Share on other sites More sharing options...
TwentyBaht Posted December 11, 2013 Share Posted December 11, 2013 How do you do that? Install and configure a router to a working condition. Then, a backup file of this configuration can be downloaded from the router. If problems later, reload (flash) the backup file back into the router. Seems, sometimes, a router file can get corrupted. And, I've had to reflash on a few occasions with TP-link routers. Sometimes, for same reason as your experienced. If you have no backup file for your router, then the router must be factory reset. And, configured again to a working condition. Then, the backup file ...... 3BB maybe best to sort this out for you. And, maybe they can show you how to download/reflash the backup file. Always good to have. But, another possibility is the router ethernet port(s) might be defective. Again, 3BB could sort this out. Cheers Link to comment Share on other sites More sharing options...
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