AIS Airnet users, anybody?

[muratremix]

Our TOT 10/0.5 mbit adsl at Ban Kruat is performing very poorly especially after 6pm. Not to mention extremely poor ping times to europe (except some UK networks). We have AIS 3G 2100 signal in our village and it should be possible to get AIS Airnet (Wireless fixed internet)

However, set up fee is 1000 baht instead of 5000 and if you cancel before 12 months you got to pay 4000 baht (in total 5000 baht). I don't want to trade one for another so I'll keep TOT connection as backup until I'm satisfied with AIS Airnet. Is anybody on forum actively using it?

There is no IIG map of sbn.co.th which provides internet to AIS (what a business practice eh!) so I can only test it with AIS 3G 2100 to some networks. I would like to know how it performs on Airnet?

I have a neighbour in moo ban using 10/4 Airnet but his experiences won't help as he is Thai. I plan to ask wifi pass and try some ping/tracert on ipad but I can't stress internet line enough with an ipad (I also have a spare android tablet in hand)

I also consider downgrading my True Online 20/2 docsis to 14/1.4 one and add Ais Airnet 7/7 basic package with the savings I made. Using a dual wan router I can combine these two and achive 21/7 mbit connection, perhaps better routing for my voip needs on Airnet side and 7Mbit upload for backing up to cloud. Where I live Airnet is not intensively used so it should perform good in my opinion. Anybody know how big the pipe between AIS Base stations? 1000 Mbit? 100 Mbit?

[shariq607]

Well basically i know one guy who recently switched from horrible tot winet (which also uses the same technology as ais airmet) to ais airnet and he is really happy he did. Latency is always stable 100% unlike his previous tot winet service which had frequent disconnections, unstable latency and variation in speed depending on time and day. I really cant say about the international routing or bandwidth but i do know he can watch us netflix at 1080p super hd constantly using both his ps4 and ps3 which never happened with his tot connection. I am only speaking from one person's experience so it may differ for you. One more thing i thought only thais can sign up for ais airnet?

[lomatopo]

We are supporting several customers who have AIS AirNet. They are in new housing developments in suburban Bangkok which have yet to be wired with fixed broadband so they needed solutions now. True, TOT, 3BB are pulling copper and fiber now but final installs are looking at slipping past Songkhran, although we might get a few installs done before.

AIS AIrNet (10/10, Home Plus, 1,290 baht/month) does not run on 3G, but rather 2.4 or 5 GHz. Installation, equipment and customer service are/have been professional and exemplary. Performance is acceptable for these customers but they do experience lower performance in the evening, which appears to be an ongoing issue here regardless of access technology/providers. Actual ping times to European servers are ~ 480 msec and true DL is ~ 4 - 7 MBps and UL is 2 Mbps, based on scant testing. Local speedtests show nearly 10/10 so backhaul is not a constraining issue.

Unless you can verify your neighbor's/friend's AIS AirNet connection is acceptable, and/or the potential 5,000 baht fee is unacceptable I might not switch/add AIS AirNet, especially to complement an existing True DOCSIS and/or TOT DSL installation. It really doesn't matter how many subscribers you might have in your area, as backhaul might be the short-straw.

We are considering some dual-WAN router solutions going forward - when fixed line access is installed - but it's not clear how well that might address latency/speed issues as this will vary greatly by application, but it will help in the event of an outage (rainy season/lightening strike) of one form of access. AIS will allow customers to downgrade to their standard Home package (590 baht) in order to satisfy the initial contract term. A quick review of the contract did not reveal any service-related issues or disputes which would allow one to exit the contract without paying the 4,000 baht discount.

AIS is making a push into fixed-line/broadband access, cherry-picking higher-revenue applications and customers, and AirNet is just aspect of that expansion.

[muratremix]

Well basically i know one guy who recently switched from horrible tot winet (which also uses the same technology as ais airmet) to ais airnet and he is really happy he did. Latency is always stable 100% unlike his previous tot winet service which had frequent disconnections, unstable latency and variation in speed depending on time and day. I really cant say about the international routing or bandwidth but i do know he can watch us netflix at 1080p super hd constantly using both his ps4 and ps3 which never happened with his tot connection. I am only speaking from one person's experience so it may differ for you. One more thing i thought only thais can sign up for ais airnet?

Well, I have thai wife so it'll be on her name and not mine.

Problem with true is transparent proxy, multiple routing (via cat, via true internet gateway) to same network so it can cause jitter in voip.

My idea is to get basic 590 baht package and if it satisfies me for a few months, upgrade to 10/10 or 15/5 for 1290 (home plus with port forwarding) and cancel my True online which I happen to pay 1299 /month + VAT.

However, TOT really bothers me at village. TOT has serious router problems in buriram and buriram - bangkok. Hope AIS Airnet works fine so I can change both and create a nice VPN tunnel between my home and village home using same ISP and high upload speed

Btw I always download torrents to my windows server and then I download from my server directly using http. So any basic round robin multi wan will work out fine for me (while keeping true and AIS). I also consider implementing selective routing which can let me choose true or ais path to selected networks. I wish I bought that cheap pfsense x86 router while they were cheap like 59-69 usd on ebay.

[MichaelJohn]

I am near Sikhio Korat and have the basic 590 package - 7Mb down 7Mb up.

We are about 3km from the base station and when it was first installed 18 months ago I said it was the best Internet I'd ever had (even better that cable in UK)!

But.......... Airnet then oversold in the area and the contention was too great and the speed went down and I was only getting 1Mb :-(

Despite many complaints they did nothing. However, after another frustrating day I complained again ..... they sent out two engineers who told me they'd upgraded so contention wasn't an issue any more. The replaced my receiver, extended the pole (now 7m high!) and I'm back to 7M/7M and all seems good.

Ping times to BBC.co.uk are 270ms and it works excellently for a VPN to the UK.

Hope that helps.

[muratremix]

What kind of speeds you are getting in testmy.net website?

They have servers in Europe,USA and Singapore. Can you test different servers in testmy.net by choosing manual size like 3Mb dl file instead of auto?

[sms747]

we have airnet when we moved in no 3bb or true, have an aerial on the roof. usually get the 10 meg speed it's meant to be. as good as anything else.

[muratremix]

I tested neighbour's airnet yesterday like 8pm. I was disappointed with the results. Then I realized iphone traceoute / ping applications give higher pings compared to computer, which my test did reveal. Too bad I did not write wifi password onto something and I can't test with my laptop.

However, higher ping or not, I did not like routing of AIS sbn.co.th. Europe tends to go over usa route again and ookla speed test was even slow at Thailand. Testmy.net different servers produced different results, singapore was very good, the rest was terrible.,

I come back to house, tested same servers with my True, no problem. In fact, True IIG / Cat does even better than before nowadays (knock on wood).

[sms747]

I tested neighbour's airnet yesterday like 8pm. I was disappointed with the results. Then I realized iphone traceoute / ping applications give higher pings compared to computer, which my test did reveal. Too bad I did not write wifi password onto something and I can't test with my laptop.

However, higher ping or not, I did not like routing of AIS sbn.co.th. Europe tends to go over usa route again and ookla speed test was even slow at Thailand. Testmy.net different servers produced different results, singapore was very good, the rest was terrible.,

I come back to house, tested same servers with my True, no problem. In fact, True IIG / Cat does even better than before nowadays (knock on wood).

could you translate this into non tecno speak? not everyone is an expert

[lomatopo]

I come back to house, tested same servers with my True, no problem. In fact, True IIG / Cat does even better than before nowadays (knock on wood).

I would never recommend AIS AirNet over True (fiber, DSL, DOCSIS), and would even go with 3BB or TOT (fixed-line) before AirNet, I think I tried to say as much in my previous post. If it is the only solution available, or perhaps as a back-up, then I obviously I would try it - which we have done for two customers. We ended up getting 3BB FTTx pulled in to these two customers, with installs set for next Monday, and Thursday, but originally any sort of fixed-line access was looking to be unavailable much before May.

I have my doubts that someone can watch NetFlix in Super HD here on AIS AisNet; I'd even be surprised if someone could consistently watch NetFlix in even the poorest resolution here on AIS AirNet, but miracles do happen I've heard.

[shariq607]

I tested neighbour's airnet yesterday like 8pm. I was disappointed with the results. Then I realized iphone traceoute / ping applications give higher pings compared to computer, which my test did reveal. Too bad I did not write wifi password onto something and I can't test with my laptop.

However, higher ping or not, I did not like routing of AIS sbn.co.th. Europe tends to go over usa route again and ookla speed test was even slow at Thailand. Testmy.net different servers produced different results, singapore was very good, the rest was terrible.,

I come back to house, tested same servers with my True, no problem. In fact, True IIG / Cat does even better than before nowadays (knock on wood).

Here are some ping results via cat,

Singapore

traceroute to 202.73.37.3 (202.73.37.3), 30 hops max, 38 byte packets

1 110.77.196.1 (110.77.196.1) 1.927 ms 1.778 ms 1.712 ms

2 110.77.254.137 (110.77.254.137) 1.884 ms 1.706 ms 2.004 ms

3 110.77.223.77 (110.77.223.77) 2.086 ms 1.936 ms 1.974 ms

4 122.155.226.25 (122.155.226.25) 2.764 ms 122.155.226.37 (122.155.226.37) 9.169 ms 122.155.226.25 (122.155.226.25) 4.655 ms

5 61.19.7.101 (61.19.7.101) 2.265 ms 7.002 ms 7.908 ms

6 61.19.14.146 (61.19.14.146) 3.924 ms 4.148 ms 11.488 ms

7 61.19.14.18 (61.19.14.18) 4.443 ms 61.19.14.138 (61.19.14.138) 6.780 ms 61.19.14.18 (61.19.14.18) 7.046 ms

8 61.19.9.226 (61.19.9.226) 34.623 ms 34.105 ms 34.774 ms

9 * * *

10 202.73.37.228 (202.73.37.228) 33.239 ms 33.249 ms 33.956 ms

11 daffy.vqbn.com (202.73.37.3) 32.144 ms 31.930 ms 31.672 ms

US server traceroute

traceroute to 67.207.201.6 (67.207.201.6), 30 hops max, 38 byte packets

1 110.77.196.1 (110.77.196.1) 1.583 ms 1.438 ms 1.411 ms

2 110.77.254.137 (110.77.254.137) 1.717 ms 1.690 ms 1.903 ms

3 110.77.223.69 (110.77.223.69) 2.406 ms 1.906 ms 2.079 ms

4 122.155.226.29 (122.155.226.29) 4.414 ms 5.410 ms 122.155.226.33 (122.155.226.33) 4.123 ms

5 61.19.7.145 (61.19.7.145) 2.162 ms 1.982 ms 1.827 ms

6 61.19.7.122 (61.19.7.122) 5.256 ms 61.19.7.126 (61.19.7.126) 5.614 ms 61.19.7.130 (61.19.7.130) 5.701 ms

7 61.19.9.202 (61.19.9.202) 192.325 ms 193.566 ms 191.777 ms

8 v219.core1.lax2.he.net (72.52.108.225) 197.273 ms 197.236 ms 219.098 ms

9 * * *

10 vlan246.po34.dist02.sjc01.svwh.net (208.166.59.154) 202.602 ms 202.492 ms vlan931.po31.dist01.sjc01.svwh.net (208.166.59.142) 210.565 ms

11 svwhroot.svwh.net (67.207.201.2) 210.494 ms 210.055 ms 210.617 ms

12 ns2.svwh.net (67.207.201.6) 202.675 ms 202.510 ms 202.596 ms

Local thailand ping,

PING 61.19.245.246 (61.19.245.246): 56 data bytes

64 bytes from 61.19.245.246: seq=0 ttl=55 time=2.353 ms

64 bytes from 61.19.245.246: seq=1 ttl=55 time=1.967 ms

64 bytes from 61.19.245.246: seq=2 ttl=55 time=1.936 ms

64 bytes from 61.19.245.246: seq=3 ttl=55 time=2.021 ms

64 bytes from 61.19.245.246: seq=4 ttl=55 time=1.968 ms

--- 61.19.245.246 ping statistics ---

5 packets transmitted, 5 packets received, 0% packet loss

round-trip min/avg/max = 1.936/2.049/2.353 ms

[sms747]

so what does all that mean then?

[muratremix]

so what does all that mean then?

Cat fiber internet is great, true cable internet is good, ais airnet is meh.

[canuckamuck]

Would Ais Airnet be better than getting internet through a dongle?

[muratremix]

Would Ais Airnet be better than getting internet through a dongle?

Much much better, no 3-5 gb limits.

[canuckamuck]

Thank you, All I can get up here is internet through mobile.

So, to be clear, If I can get AIS 3G here, I can also get Airnet?

[lomatopo]

So, to be clear, If I can get AIS 3G here, I can also get Airnet?

No, not necessarily. AirNet and 3G and entirely different access methods, but AirNet equipment does get installed on AIS mobile telephony masts. You'll need to contact the AIS AirNet folks directly to see if the service is available in your location(s).

http://www.ais.co.th/airnet/th/index.html

You might also be able to get a similar service from TOT, called Wi-NET. Many here have commented positively on Wi-NET, while others have experienced issues with it. YMMV.

[canuckamuck]

I checked with AIS; they said said no, go away.

I will check now with TOT, but I doubt it. The towers here are AIS and True. Perhaps True has something?

[thhMan]

I reluctantly went to AIS 3g on my mobile..... I am extremely satisfied and get much better pings than my TOT landline....

[thailandbeachisland]

How can you expect any mobile connection to be better than a landline ?

[muratremix]

How can you expect any mobile connection to be better than a landline ?

Do you really think i would compare 3g to landline? Airnet is not 3g/4g it is wireless client/fixed internet.

[JASON THAI]

Anymore updates on this ?

[muratremix]

Anymore updates on this ?

My conclusion is AIS airnet not better than true online or 3bb. It should be used only if you have no other choice. I'll use ais airnet over any 3G package without thinking (cheaper, no bandwidth limit) but I had my hopes high for AIS Airnet, which turned out to be false.

[David in Thailand]

This is general observation re: Airnet, but firstly, our house is 300m for the AIG mast and we live in a rural location - so not many users.

In the first month, Airnet was fantastic, were able to watch videos no problem. The second month things were still pretty good, the third month speed was slower and now in the fourth month, it's crap! Can't watch videos, web pages don't appear and today to write this message I'm using my old AIS internet aircard where it seems quite fast and I can even watch videos. So there's absoulutely no problem with the strength of the AIS signal, mast, etc.

No doubt I'm going to be told by Airnet that I have to upgrade to their more expensive package to get the same performance as I once used to.

Call me sceptic - but go figure!

[RichCor]

This is general observation re: Airnet, but firstly, our house is 300m for the AIG mast and we live in a rural location - so not many users.

In the first month, Airnet was fantastic, were able to watch videos no problem. The second month things were still pretty good, the third month speed was slower and now in the fourth month, it's crap! Can't watch videos, web pages don't appear and today to write this message I'm using my old AIS internet aircard where it seems quite fast and I can even watch videos. So there's absoulutely no problem with the strength of the AIS signal, mast, etc.

No doubt I'm going to be told by Airnet that I have to upgrade to their more expensive package to get the same performance as I once used to.

Call me sceptic - but go figure!

You do realize that while those two different services share the same backhaul they are using totally different technologies to deliver an Internet connection to you wirelessly.

Just because you get a strong signal with one service does not guarantee that you will receive a strong signal with the other.

You would get better statistics on how the AIS AirNet service was working by logging into the AirNet router, but most people are not furnished with the name / password to access the webpage of their local AirNet equipment.