Not Receiving Notifications or Newsletters.

[Liquorice]

Hi, Since Thursday I haven't received anything from TV.

No Newsletters, no notifications of replies to topics I am following or posted in.

There have been replies on the topics, I just haven't received notifications.

I haven't made any adjustments to my PC.

I've also checked my Settings and everything seems to be in order.

I am receiving other e-mails from different sources to the e-mail registered to my username on TV.

Any ideas?

[ubonjoe]

Have you checked to see if they are in the spam or trash folder.

Sometime email services get a glitch causing that or accidentally clicking that it is spam instead of deleting.

[Liquorice]

I hadn't Joe...........but I have now. Thanks, but empty.

I received an e-mail notification of your reply though.....strange.

I'll see how it goes over the next couple of days.

Maybe a problem with a local server, but I'm getting e-mails from the UK no problem.

[Fookhaht]

As of noon today, notifications appears to be broken on the iPhone app

[Liquorice]

Since I reported the problem I appear to be receiving notifications of posts again.

Have to wait until Monday to see if I receive the Newsletters.

[h90]

I don't receive notifications of the Private Messages.

I am not registered for the Newsletter so I don't know.

[Fookhaht]

Nine hours later, notifications still broken on iPhone App

Edited January 18, 2015 by Fookhaht

[george]

Checking back on this. Do you get the notifications now?

[Fookhaht]

No

[Liquorice]

Hi George, yes I'm getting all notifications now.

I think there was a problem which prevented me getting replies to followed topics, but that seemed to right itself after a day.

I'm getting Newsletters now after going into my 'Contacts' and adding [email protected] to the list.

There was a large Windows update the other day, apparently with a lot of security up dates and that somehow stopped me receiving Newsletters to my Inbox but they were coming through to the Promotions box (which I found out 2 days later). Adding the above address has now restored Newsletters to my 'Inbox'

[Fookhaht]

Still no notifications using the iPhone app three days after reporting this.

Tonight tried uninstalling and reinstalling the app. It didn't help.

[Fookhaht]

30 minutes after last post: just started working!

[oldies1]

Same problem here !

Since January 10th I didn't receive a single newsletter

I didn't unsubscribe

I didn't use a spam filter

I didn't alter a thing

I re-subscribed again, got a confirmation email (!) but no newsletter.

Even got a reactivation email and 'reactivated' my account.

No newsletter

I am always logged in to the site, so no problem there

I contacted my provider to see if they filtered thaivisa.com since Januari. No.

I then subscribed with a second account (gmail)

same thing.... confirmation email but no newsletter...

I've contacted the helpdesk and got replies but no reactivation works,

nor a second email address actually gets the newsletter...

That is very bizar and I repeat, I didn't alter a thing...