Kitsune Posted May 9, 2015 Share Posted May 9, 2015 Sorry in advance if my question is daft but I'm not so good with computers ... Just did my first 90 days report online, filled-up the page with my details, pressed submit and the page went blank Is that normal? Shall I wait or retry? Thank you Link to comment Share on other sites More sharing options...
ubonjoe Posted May 9, 2015 Share Posted May 9, 2015 If that was the first page of 4 steps you need to try a again, Did you get a popup message telling you to contact your local.office? All this has been covered in the multiple page topic about online reporting. Link to comment Share on other sites More sharing options...
longstebe Posted May 9, 2015 Share Posted May 9, 2015 Wasn't there browser issues or some other computer technical issues. Link to comment Share on other sites More sharing options...
Kitsune Posted May 9, 2015 Author Share Posted May 9, 2015 I redid it and went blank again I cannot get passed the first page Link to comment Share on other sites More sharing options...
Kitsune Posted May 9, 2015 Author Share Posted May 9, 2015 I checked I have the latest version of Internet Explorer. Any idea anyone? Link to comment Share on other sites More sharing options...
ubonjoe Posted May 9, 2015 Share Posted May 9, 2015 Check you to see if you have a popup blocker that keeps you from getting the message to check with you office. There are some people that get the blank page which apparently is some kind of a browser problem. Link to comment Share on other sites More sharing options...
Kitsune Posted May 9, 2015 Author Share Posted May 9, 2015 After about 15799348 times of redoing it and getting stuck, I miraculously passed the 1st page and could reach all the way to the 4th page !!! HURRAY I have an ACKNOWLEDGEMENT Is that it? Am I done? Link to comment Share on other sites More sharing options...
nzexpat Posted May 9, 2015 Share Posted May 9, 2015 (edited) After about 15799348 times of redoing it and getting stuck, I miraculously passed the 1st page and could reach all the way to the 4th page !!! HURRAY I have an ACKNOWLEDGEMENT Is that it? Am I done? No ! Clearly the information set out on the site was not read ! Edited May 9, 2015 by nzexpat Link to comment Share on other sites More sharing options...
Kitsune Posted May 9, 2015 Author Share Posted May 9, 2015 YES! I have a TM 47 PENDING PDF That sounds good to me ! Thank you Microsoft, Thank you Internet Explorer, Thank you THAI VISA, and to whomever had the idea to suggest on-line report to immigration: Your reward awaits in heaven. 1 Link to comment Share on other sites More sharing options...
ubonjoe Posted May 9, 2015 Share Posted May 9, 2015 Now all you need is the approval email and then go back online, check the status of your application and print the receipt. Did you find a problem or did it fix itself? 1 Link to comment Share on other sites More sharing options...
Kitsune Posted May 9, 2015 Author Share Posted May 9, 2015 I'm still waiting for approval email. I checked my status with my reference number, it says pending. I read it's approved by an officer so being the weekend I won't get anything before Monday right? Link to comment Share on other sites More sharing options...
Maestro Posted May 9, 2015 Share Posted May 9, 2015 Removed two nonsensical posts, ie troll posts. Link to comment Share on other sites More sharing options...
ubonjoe Posted May 10, 2015 Share Posted May 10, 2015 I'm still waiting for approval email. I checked my status with my reference number, it says pending. I read it's approved by an officer so being the weekend I won't get anything before Monday right? You will probably get your approval email. tomorrow. You did not answer my question about how you solved the problem with the blank page. Providing that information would help others that have the same problem. 1 Link to comment Share on other sites More sharing options...
Kitsune Posted May 10, 2015 Author Share Posted May 10, 2015 I'm still waiting for approval email. I checked my status with my reference number, it says pending. I read it's approved by an officer so being the weekend I won't get anything before Monday right? You will probably get your approval email. tomorrow. You did not answer my question about how you solved the problem with the blank page. Providing that information would help others that have the same problem. Well as I said i'm not sure how I did it. it was kinda miraculous I just tried many times -about 25 times- and at one point for no apparent reason it worked. May be, it could be the field of mode of transportation : I put "other" for the last one,that is the only way to have the following box "flight number" to disappear, because I previously put "by car" and although it says "flight number" I have a feeling it still wants a number too, even if you put "by car" and I never put anything as number, as it was a taxi and I obviously don't know the number and it was not a flight. May be that's the thing that messed it up. 1 Link to comment Share on other sites More sharing options...
ubonjoe Posted May 10, 2015 Share Posted May 10, 2015 Thanks for the info. Although the flight number is not a required entry it may be that it was the cause of the glitch you had. Good to know that other worked for you. Link to comment Share on other sites More sharing options...
SONNY49 Posted May 10, 2015 Share Posted May 10, 2015 If that was the first page of 4 steps you need to try a again, Did you get a popup message telling you to contact your local.office? All this has been covered in the multiple page topic about online reporting. I did it yesterday and got same result. Called customerservice who told me the page is only open weekdays. I will make a new attempt tomorrow. Just wanted to let you know. Cheers ! Link to comment Share on other sites More sharing options...
ubonjoe Posted May 10, 2015 Share Posted May 10, 2015 If that was the first page of 4 steps you need to try a again, Did you get a popup message telling you to contact your local.office? All this has been covered in the multiple page topic about online reporting. I did it yesterday and got same result. Called customerservice who told me the page is only open weekdays. I will make a new attempt tomorrow. Just wanted to let you know. Cheers ! I have tried and got the popup on just about every day of the week. Others have gotten to the pending report stage on weekends and holidays. I think they meant that you will not get the approval on weekends and holidays. Link to comment Share on other sites More sharing options...
Kitsune Posted May 10, 2015 Author Share Posted May 10, 2015 If that was the first page of 4 steps you need to try a again, Did you get a popup message telling you to contact your local.office? All this has been covered in the multiple page topic about online reporting. I did it yesterday and got same result. Called customerservice who told me the page is only open weekdays. I will make a new attempt tomorrow. Just wanted to let you know. Cheers ! Did you try "other"? I think there should be a pinned tutorial about this Link to comment Share on other sites More sharing options...
Dumbastheycome Posted May 10, 2015 Share Posted May 10, 2015 The site is apparently still under development ! It will likely not be actually operational until June/ July. Was also delayed by objections from somewhere but that was overcome.( information derived from overheard phone call by immigration officer ) Link to comment Share on other sites More sharing options...
ubonjoe Posted May 10, 2015 Share Posted May 10, 2015 The site is apparently still under development ! It will likely not be actually operational until June/ July. Was also delayed by objections from somewhere but that was overcome.( information derived from overheard phone call by immigration officer ) It is certainly operation for many. If you look through the long topic about online reporting you find that many people have done successful applications and were able to print out a receipt for it. Link to comment Share on other sites More sharing options...
nzexpat Posted May 11, 2015 Share Posted May 11, 2015 IT WORKS ! Here is a pic of the "Receipt of Notification" which a successful on line 90 day report will allow to be printed. Link to comment Share on other sites More sharing options...
meatboy Posted May 11, 2015 Share Posted May 11, 2015 If that was the first page of 4 steps you need to try a again, Did you get a popup message telling you to contact your local.office? All this has been covered in the multiple page topic about online reporting. I did it yesterday and got same result. Called customerservice who told me the page is only open weekdays. I will make a new attempt tomorrow. Just wanted to let you know. Cheers ! i tried today and filled in all the info[page 1] only to be told get intouch with immigration,phoned korat imm.only to be told ITS LUNCH TIME.12pm. Link to comment Share on other sites More sharing options...
meatboy Posted May 11, 2015 Share Posted May 11, 2015 If that was the first page of 4 steps you need to try a again, Did you get a popup message telling you to contact your local.office? All this has been covered in the multiple page topic about online reporting. I did it yesterday and got same result. Called customerservice who told me the page is only open weekdays. I will make a new attempt tomorrow. Just wanted to let you know. Cheers ! i tried today and filled in all the info[page 1] only to be told get intouch with immigration,phoned korat imm.only to be told ITS LUNCH TIME.12pm. oh well looks like a waste of time,phoned the mobile no imm.gave me 3times only to be cut off.phoned back to customer service at korat who was as helpfull as an ash tray on a bike,YOU WILL HAVE TO COME TO US. Link to comment Share on other sites More sharing options...
ubonjoe Posted May 11, 2015 Share Posted May 11, 2015 I just got a reply from Ubon immigration to a email I sent to them about the popup message. They informed my entry to the country was to old. Quote from reply. "In your case, the system cannot detect your last entry to Thailand in 2008. So ashamed to tell you that our information system change every few years. Only those entry to Thailand around 2013 - 2015 (now) can do or else you just have to come to our office as before. If you really wanna do 90 days report via internet you have to make a re-entry permit, go to some country and come back in again. After the system has your entry data, you may proceed." Link to comment Share on other sites More sharing options...
nzexpat Posted May 11, 2015 Share Posted May 11, 2015 (edited) <script type='text/javascript'>window.mod_pagespeed_start = Number(new Date());</script> I just got a reply from Ubon immigration to a email I sent to them about the popup message. They informed my entry to the country was to old. Quote from reply. "In your case, the system cannot detect your last entry to Thailand in 2008. So ashamed to tell you that our information system change every few years. Only those entry to Thailand around 2013 - 2015 (now) can do or else you just have to come to our office as before. If you really wanna do 90 days report via internet you have to make a re-entry permit, go to some country and come back in again. After the system has your entry data, you may proceed." An interesting response ! I last entered Thailand in 2009! The "system" detected my on line application ! Perhaps the "facts" really relate to how diligent local offices were in inputting and maintaining data ? Edited May 11, 2015 by nzexpat 1 Link to comment Share on other sites More sharing options...
meatboy Posted May 11, 2015 Share Posted May 11, 2015 (edited) I just got a reply from Ubon immigration to a email I sent to them about the popup message. They informed my entry to the country was to old. Quote from reply. "In your case, the system cannot detect your last entry to Thailand in 2008. So ashamed to tell you that our information system change every few years. Only those entry to Thailand around 2013 - 2015 (now) can do or else you just have to come to our office as before. If you really wanna do 90 days report via internet you have to make a re-entry permit, go to some country and come back in again. After the system has your entry data, you may proceed." this would make good reading for our new prime minister. re-entry permit how much? plus travel ect.is this their new way of getting tea money. what about all the extensions we do every yr. so this shows the 90days report is just a waste of time. so if we are not in the system we dont excist. Edited May 11, 2015 by meatboy Link to comment Share on other sites More sharing options...
ubonjoe Posted May 11, 2015 Share Posted May 11, 2015 <script type='text/javascript'>window.mod_pagespeed_start = Number(new Date());</script> I just got a reply from Ubon immigration to a email I sent to them about the popup message. They informed my entry to the country was to old. Quote from reply. "In your case, the system cannot detect your last entry to Thailand in 2008. So ashamed to tell you that our information system change every few years. Only those entry to Thailand around 2013 - 2015 (now) can do or else you just have to come to our office as before. If you really wanna do 90 days report via internet you have to make a re-entry permit, go to some country and come back in again. After the system has your entry data, you may proceed." An interesting response ! I last entered Thailand in 2009! The "system" detected my on line application ! Perhaps the "facts" really relate to how diligent local offices were in inputting and maintaining data ? I sent all my info in a screenshot of the info page from online reporting. Also a scan of my passport photo page. I gave them a chance to check it in the system and that was their reply. It took them over 2 weeks to answer my email. Perhaps they had to check what the problem was. Link to comment Share on other sites More sharing options...
Kitsune Posted May 11, 2015 Author Share Posted May 11, 2015 My application has been pending since Saturday. It is now 4 days, is that normal procedure? Is there a number to call for BKK? Link to comment Share on other sites More sharing options...
ubonjoe Posted May 12, 2015 Share Posted May 12, 2015 It has not been but one working day since you did the application. Once the application is done an officer has to complete it. Link to comment Share on other sites More sharing options...
Kitsune Posted May 12, 2015 Author Share Posted May 12, 2015 How many working days does it take? Link to comment Share on other sites More sharing options...
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