Using an international debit card over the counter to withdraw money

[Phoenix206]

I am trying to use my MasterCard debit card to withdraw money at an ATM in Bangkok, Thailand. I have tried many ATMs at many different banks, but when I key in any amount, all I get is "Invalid Amount". My card is only limited to the amount I have available, and the amounts I key in are always below that. Further, I do not believe there are any restrictions on the card from withdrawing in a foreign country, as I was able to withdraw money a month ago. I have had the card for two months.

I suspect this issue is with the banks in Thailand, but getting this problem resolved here is impossible. Nobody knows anything. Not even the managers.

I am also this month being hit with a DCC, which is different from last month when I got a fair exchange rate.

I see the only way around this obstacle is to find a bank which can accept my card over the counter.

Has anyone else run into this problem, and how did you resolve it?

[Crossy]

How much are you trying to get? Most ATMs are limited to 20,000 Baht (20 notes), although some for example Bangkok Bank do 25 notes. If there is a block on the card you'll get something like 'transaction cancelled, contact bank'.

If you are offered DCC, just say 'no' and you'll get the Visa / Mastercard rate.

Debit cards over the counter seems hit and miss, some banks will happily do it, others are scared by the 'Debit' on the card.

[pontious]

Very few if any banks now offer 'over the counter' foreign debit cards. They point you to the ATM or will happily let you take over the counter from a Credit Card.

Edited September 6, 2015 by pontious