pedro01 Posted March 9, 2016 Share Posted March 9, 2016 (edited) I just spotted a post on a Facebook group I am on.... I'm getting so fed up with TRUE internet, I'm considering to shift to ToT Fiber 2U. I got 30 Mbps now, but got so many problems with the connection. Mostly ping timeouts (service dropouts/resets) almost every hour. They changed my modem already ones to a proper Cisco type, but this didn't help. I heard more people are complaining about this. So is this a TRUE issue?I live around Central Rama 9. Any reliable reviews about ToT Fiber from anyone around this area? Or other options for me to check out?Just want te be sure, before I change the whole thing. Thanks. Funny thing is - I've been suffering from this for about 4 weeks. Service is generally good but it'll drop out. Sometimes 6 times an hour and most of the time, I lose the connection for around 60-90 seconds (I Use Net Uptime monitor). First thing I notice is the internet dies, then after about 20 seconds, the "online" light on the routergoes off, the DS & US lights go off and then these three lights come back green after a short while. I've had them out here 5 times already and they even replaced the Humax router. I've even got it hooked up to a laptop now that has no email, skype, dropbox or anything much on it - just to monitor it. I tried with the wifi off and on and with the router firewall off & on but it just keeps going up and down. Just this morning 10:19:59 - down for 1m 34s 10:51:46 - down 1:29 10:53:47 - down 1:17 13:50:35 - down 54s This is problematic as I do webinars and use skype a lot and these disconnects are a killer. I've since installed 3BB fiber but it's not as fast as True (although I'm having it upgraded to 50/5). Having a backup isn't bad and I do have a load balancing router but that really only helps if both connections stay up. I was wondering if anyone else has this (True say its just me) or if it's common. I've been with True at this address for 4 years now and it's only in the past 4 weeks I've had issues. Edited March 9, 2016 by pedro01 Link to comment Share on other sites More sharing options...
trd Posted March 9, 2016 Share Posted March 9, 2016 There is obviously something wrong as my connection with copper wire strung over the trees with ants in the connection box in the garden, remains up 99.9999% of the time. Link to comment Share on other sites More sharing options...
jacky54 Posted March 10, 2016 Share Posted March 10, 2016 (edited) Get this for a few weeks now, they changed the router as well, just the same, it does not reconnect so I have to keep doing so. Sometimes every few minutes, other times it will be ok for an hour or two. OS 8.1, I wonder if it might be that as it's pretty awful all round? and not noticed any drop off on phones Edited March 10, 2016 by jacky54 Link to comment Share on other sites More sharing options...
pedro01 Posted March 10, 2016 Author Share Posted March 10, 2016 Get this for a few weeks now, they changed the router as well, just the same, it does not reconnect so I have to keep doing so. Sometimes every few minutes, other times it will be ok for an hour or two. OS 8.1, I wonder if it might be that as it's pretty awful all round? and not noticed any drop off on phones Was it another Humax router they gave you? Link to comment Share on other sites More sharing options...
jacky54 Posted March 10, 2016 Share Posted March 10, 2016 Don't recall what the first one was, this one is Humax and different design Link to comment Share on other sites More sharing options...
pedro01 Posted March 11, 2016 Author Share Posted March 11, 2016 Well -a new engineer today a new modem - this time the brand "technicolor" which has an event log. The line cut at 11:53 and the following messages appear in the log. The messages on the log are: Time Priority Description Fri Mar 11 11:57:13 2016 Warning (5) Map Reject - Not Authorized for Requested Downstream Traffic ... Fri Mar 11 11:55:31 2016 Notice (6) TLV-11 - unrecognized OID;CM-MAC=08:95:2a:fc:2a:5c;CMTS-MAC=0... Fri Mar 11 11:55:31 2016 Error (4) Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=08:95:... Fri Mar 11 11:55:31 2016 Error (4) Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=08:95:... Fri Mar 11 11:55:30 2016 Error (4) Missing BP Configuration Setting TLV Type: 17.7;CM-MAC=08:95:... Fri Mar 11 11:55:09 2016 Error (4) Missing BP Configuration Setting TLV Type: 17.6;CM-MAC=08:95:... Fri Mar 11 11:55:09 2016 Error (4) Missing BP Configuration Setting TLV Type: 17.5;CM-MAC=08:95:... Fri Mar 11 11:55:08 2016 Error (4) Missing BP Configuration Setting TLV Type: 17.4;CM-MAC=08:95:... Fri Mar 11 11:55:08 2016 Error (4) Missing BP Configuration Setting TLV Type: 17.3;CM-MAC=08:95:... Fri Mar 11 11:55:08 2016 Error (4) Missing BP Configuration Setting TLV Type: 17.2;CM-MAC=08:95:... Fri Mar 11 11:55:08 2016 Error (4) Missing BP Configuration Setting TLV Type: 17.1;CM-MAC=08:95:... Fri Mar 11 11:55:07 2016 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC... Fri Mar 11 11:55:05 2016 Notice (6) Honoring MDD; IP provisioning mode = IPv4 Fri Mar 11 11:54:56 2016 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=08:95:2a:fc... Fri Mar 11 11:54:39 2016 Critical (3) Received Response to Broadcast Maintenance Request, But no Un... Fri Mar 11 11:54:07 2016 Critical (3) Started Unicast Maintenance Ranging - No Response received - ... Fri Mar 11 11:40:52 2016 Error (4) DHCP REBIND WARNING - Field invalid in response ;CM-MAC=08:95... Link to comment Share on other sites More sharing options...
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