90 day online reporting - problem

[osandpo]

Hi!

After working here since 1996, I cancelled my work permit / non-imm B visa on 13 Jan 2016 (but effective 15 Jan 2016) and obtained a retirement visa the same day at Chaeng Wattana. My last entry to Thailand was on 9 January so 6 days before the change in visa status.

I'm now trying to do the 90 day online reporting. I can complete the first page successfully (and have followed advice here on ignoring the non-obligatory fields and adding the Thai translation for nationality), click submit, the screen changes and then nothing happens - the TM47 form doesn't appear. Tried multiple times and get the same result

Anyone know what I'm doing wrong? My details are all with Immigration - does the change in visa status mean I need to do the report in person?

Thanks

[MadMac]

Works for some, doesn't work for others. Doesn't work for me. I send it by mail for the last 2 years. Easy.

[Eclipse]

Doesn't work for most of us.

A shambles.

[ubonjoe]

You are probably getting a pop up message that is being blocked by a pop up blocker.

What browser are you using?

[rkidlad]

It's worked for me twice now.

The first time I did it it didn't work. I had to put the date I arrived back into Thailand and not the date of the last 90 day report. I also used their drop down menu to fill in my nationality and date.

Make sure you're using IE and your pop up blockers are off.

[osandpo]

Thanks, tried again this afternoon and not only was the connection quick, but everything went through really smoothly so I'm now in pending status.

This morning I was using an Internet Explorer 11 user agent on Safari but this afternoon I opened the page with Firefox (through Safari's Develop menu), so that may explain the different result.

Let's see if they accept it now.....