McDonald's fast-food chain store admits rat at its Hat Yai store



BANGKOK: -- McDonald's Thailand has offered an apology to its clients over an incident at its chain store in Hat Yai where a rat was seen in a widely-shared video clip eating icecream toppings on a tray.

The incident took place on March 21 at about 1.25 pm. at Lee Garden Hat Yai outlet.

In a statement issued on Sunday, the fast-food chain store said that it immediately ordered an investigation the next morning after it learned about the incident. A check of the store’s CCTV system confirmed the report in the social media that there was a rat eating from a tray containing icecream toppings.

As the world’s business leader in quality food, the company insisted that it has always attached importance to quality food and regular maintenance of equipment in its outlets to ensure cleanliness and hygiene.

The company however defended that the Lee Garden Hat Yai outlet in question was surrounded with sewers and shops which were infested with rats and insects. Nevertheless, the company has regularly taken steps to deal with this problem.

As a result of this incident, the statement said McDonald Thailand would consult with the landlord, Lee Garden, to get rid of the rodents and insects in the shopping mall and its surrounding.

Also, it will consult with health officials to inspect areas inside and outside the Hat Yai outlet and food stalls near the outlet.

Source: http://englishnews.thaipbs.or.th/content/158192


-- Thai PBS 2016-04-05

"Do you want flies with that?"

Would be par for the course at many Thai places.

Excuse me sir, would you like chocolate 'jimmies' on your ice cream?

Years ago on one of the first David Letterman shows, he did a skit goofing on Dunkin Donuts chain. Apparently earlier in the week there had been a video of a rat running over the donuts in the display case. So Letterman made up a video where he walks into a donut shop and says something like I'll take a white one, two black ones, the long tailed one over there..." etc all the time the video was showing a dozen rats walking around in the case. Too funny

There's a rat in my kitchen, what am I gonna do ....

In Thailand food stalls, restaurants, markets and supermarkets,

home and schools open kitchens are infested with rats, flies and bugs.

Kitchen of the world and health hub my @ss...........

"As the world’s business leader in quality food"

You what?

​McDonald's?

Quality food?

Don't think so.

I think I'll pass on the chocolate chip ice cream

Should have been closed down immediately by Mcdonalds and Thai health inspectors..but probably isn't any ! Either way it should not be allowed to trade till it's had a complete clean bill of health and extermination and procedures put in place. Sounds like they just carried on !!! TiT

It's one of those dirty big sewer rats.... Gross.

The CCTV didn't fail? It usually goes faulty in cases like this

Up here in the sticks rat is considered to be a fine snack food. BBQ rat is available in every market. McDonalds cannot see the opportunity that exists that is right under their nose??? Ray Kroc will be rolling in his grave!

"As the world’s business leader in quality food"

I nearly pissed myself laughing when i read that, quality food.

Eating that rubbish will shorten the rat's life expectancy.

All together now

" Two all beef ratties, special sauce, lettuce, cheese, pickles, onions on a sesame seed bun...:

I ate here one time. The yak burger wasn't very good....I'll stick with the real thing! LOL

It's one of those dirty big sewer rats.... Gross.

That's just a little one. Ever wonder why so few cats run around the streets--the rats eat them.

The rat isn't obese, so can't be a regular. Reportedly Macca's is the only food that could make a rat vomit.

I have seen rats in the kitchen by the swimming pool, at the British Club Silom. Also rats in Tesco Lotus Seacon Square. Staff were not concerned as the rats ran over their feet.

"As the world’s business leader in quality food"

I nearly pissed myself laughing when i read that, quality food.

Look out for a full page McDonald's advert appearing in the paper any time now.

'quality food'? that rat has good taste then

"As the world’s business leader in quality food, the company insisted that it has always attached importance to quality food"

One learns something new everyday?

definitely not a macdonalds fan, but i must say that the one unfortunate night i spent in Hat yai, i sawat least 10 of the largest rats i have ever seen walking around busy streets without a care.

i have never ventured back, but i cant imagine it has gotten any better.

not sure if the issue here is macdonalds or hat yai.

Should have been closed down immediately by Mcdonalds and Thai health inspectors..but probably isn't any ! Either way it should not be allowed to trade till it's had a complete clean bill of health and extermination and procedures put in place. Sounds like they just carried on !!! TiT

They did not just carry on! They waited until the next day to start an investigation. Mai pen lai!

"As the world’s business leader in quality food...."

The worlds business leader would have had measures in place years ago to ensure things like this don't happen and wouldn't quickly blame others for something which is their responsibility in terms of the store they operate.

There's a rat in my kitchen, what am I gonna do ....

Sorry, I'm ratter busy right now, I've just had a call from Big Mac's in Rat Yai.

rc

Ok here come the law suits for defaming the rat.