How Can I Buy A Ticket On Nokair For My Friend When I Am Not Travelling With Her

[bobrcb]

My friend holds a valid ticket with PB Air from Nakhon Si Thammarat-Bangkok on 12 January. Without warning, PB Air have cancelled the service, leaving Nokair as the only carrier between the cities. I live in England and am due to meet my friend at Bangkok Airport on 10 January. The travel agent I use in Bangkok can not book the ticket, and they advised me to book direct with Nokair and pay by credit card. However, when I tried to do so, the transaction could not be completed, presumably, as the card holder, I should be travelling.

Can anyone advise of any way I can book her ticket whilst I am in England. If not how can she book her own ticket. She does not read English or know how to use the internet. I recall seeing somewhere that 711 stores act as a ticket agent for cash payments. Anyone know whether this is true and reliable. Also anyone know if Nokair have an office, apart from at the airport, in Nakhon Si Thammarat.

Thanks in advance for your suggestions

[britmaveric]

Should be able to book a ticket with credit card without traveling - infact done it heaps of times.

[Rinrada]

Suspect the best thing here is to go to the Airport.

From memory I think you can pay at 7-11 with either Air Asia /One 2 Go but not Nok....however MkJai

A lot of Airlines -Singapore springs to mind will only accept CC bookings if the CC holder is actually flying...PITA...but they are all a bit para-n at the moment.

1. Go to Nok Air Counter, select and book flight.

2. Pay with cash.

3. Obtain a Booking Number.

4. Check-in with Booking Number and ID Card or Driver's License (for a Thai National), or Passport (for a foreign passenger).

http://67.29.139.199/click/?affiliate=SS22...8lM2cDN1kTN2ETM

Nakhon Si Thammarat - Bangkok

AFCT Type Availability Flight Depart Arrive

734 Daily - DD272 -7:40 8:55

737-Daily- *DD7809 - 14:20 15:35

734-Daily- DD7815 -22:20 23:35

[Mahout Angrit]

Can anyone advise of any way I can book her ticket whilst I am in England. If not how can she book her own ticket.

Airlines often want the credit card holder to be in the travelling party or at least see the booking credit card at check in with etickets but Nok Air dont specify this on their site.

It looks as though she can pay through an ATM once she has a pay code following booking by phone or you could pay with credit card by booking by phone through their call centre. see:-

http://www.nokair.com/s1000_obj/front_page/page/43.html

Select 'Call centre' and scroll down

Nok Air tickets are available on just about every street corner in tourist areas, I know maybe not Nakorn Si Tammarrat but if she looked around and asked around I wouldn't think it too difficult to find a place in town who sold tickets.

Edited December 12, 2006 by Mahout Angrit

[tonchaiwat]

For Nok Air, you can pay for the air tickets using your credit card without having to be one of the passengers. The international credit card used to be blocked but a few days ago, it accepts this again so hope you can buy it online then.

[fisherd3]

My U.K. credit card was not accepted by Nok Air when I was travelling, same card accepted by Air Asia five minutes later, and noone answered the phone when I called the number at Nok Air advised.

So Nok Air would appear to be a problem.

It is supposed to be possible to pay for tickets at 7/11 stores but in the light of the foregoing how reliable this is remains to be tested.

[Lesh]

My UK card was also refused back in February when i tried to book a flight online, while staying in England. Phoned them up and give them the same card details over the phone, no problem. Might be worth giving them a ring.

[Arandora]

NokAir have at last come into the modern world of secure on-line booking and you can now book on-line with an international credit card without having to use a fax or email or phone as well.

Just go to their site and go ahead with purchase of the ticket. After you submit for the payment, you will receive popup screen from your bank to register. It is called "Activation During Shopping". Just follow the on-line procedures.

[bobrcb]

Having instigated this topic, I am just updating the situation. I tried again to book with my credit card but was refused, as there are no facilities to accept international credit cards. I did send an e-mail to the Nokair customer service section, which was returned as could not be sent. A couple of days letter I received a response confirming that they did not accept payment by international credit cards, and suggested my friend telephoned 1318, to make a reservation, be given a reference number, and then use this number to pay from a bank account at an ATM machine. I considered this to be too complicated to explain to my friend over the telephone. Instead, I suggested she go to Nakhon Si Thammarat airport at a time when one of their flights was expected, and speak to a member of Nokair staff on duty, and ask if she could book a flight and pay by cash. This she was able to do, so at least she will get to Bangkok, so now we have to organise flights back. I will speak to Nokair at Bangkok Airport, whilst in transit to find out how I can book a ticket for her whilst in Thailand. If I get any useful informaton, I will pass this on after I return in mid-January. Thanks to all those who gave useful suggestions.

[bobrcb]

Having instigated this topic, I am just updating the situation. I tried again to book with my credit card but was refused, as there are no facilities to accept international credit cards. I did send an e-mail to the Nokair customer service section, which was returned as could not be sent. A couple of days letter I received a response confirming that they did not accept payment by international credit cards, and suggested my friend telephoned 1318, to make a reservation, be given a reference number, and then use this number to pay from a bank account at an ATM machine. I considered this to be too complicated to explain to my friend over the telephone. Instead, I suggested she go to Nakhon Si Thammarat airport at a time when one of their flights was expected, and speak to a member of Nokair staff on duty, and ask if she could book a flight and pay by cash. This she was able to do, so at least she will get to Bangkok, so now we have to organise flights back. I will speak to Nokair at Bangkok Airport, whilst in transit to find out how I can book a ticket for her whilst in Thailand. If I get any useful informaton, I will pass this on after I return in mid-January. Thanks to all those who gave useful suggestions.

Further to my last entry, I can now update this topic. It would appear that you can go to any Nokair ticket desk at any airport in Thailand and book any flight with Nokair and pay by cash, if your credit card is not accepted. I purchased return tickets Bangkok-Nakhon Si Thammarat at Chiang Mai airport for my friend. Also, you can call 1318 and make a telephone booking. You will be given a reference number and have 12 hours to make payment. I took this reference number to the local 711 store and they sorted ticket out immediately. It costs about 50 baht more to do it through 711. Also for information, if you book Nokplus, you get a seat in what would have been business class, a cake, soft drink and newspaper, and there are no charges for changing bookings. Well worth the extra 500 baht! I hope this latest update is useful.

[Gary A]

I just bought a ticket from Nok Air Udon Thani to Bangkok two days ago. My friend is not Internet savvy so I used my US Visa card to buy his ticket and had no problem. He leaves tomorrow.