So I initiated another call to the National SS Office in Baltimore. Talked to them for 25 mins, then was given the SS Workload number in Birmingham, Alabama and talked to them for 8 mins. Both offices saw my application claim, saw it was submitted online on 5 July...but neither could give me any further info other than it's still under review. Workload found the person directly assigned to my application and gave me her direct number. Called it and got thru immediately to her, or rather her voice mail, as she was "currently not available" to take my call. So left a detailed voicemail asking her to return my call. Not holding my breath, but did finish with...'if I don't hear back, I will continue to call every day and leave a msg until we talk or I am informed as to the status of my claim '.
FYI...The lady at the National Office did allow that the online info stating "2-4 weeks" for processing most applications was total BS and the average time was 8 weeks.