So you walk into a shop and there are younger staff or interns that speak perfect English but some old guy does the entire process. Does this bother you?
I had to go through an entire eye check up at the opticians with some old crow. She had zero English and at one point she just said "nevermind" in Thai. Afterwards the assistant spoke to me in perfect English.
How about you? Do you think we should fire the fossils and pay the young people with 2 degrees, 5 languages and masters more?