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Phuket taxi driver refunds Australian tourist 2,700 baht

A Phuket taxi driver has refunded 2,700 baht to a 26-year-old Australian tourist after charging him 3,500 baht for a journey from Phuket International Airport to Chalong.

The driver met the visitor at the Phuket Provincial Land Transport Office on September 14, apologised and said the correct fare for the trip should have been 800 baht. The tourist accepted the refund and apology, and reportedly agreed to withdraw legal proceedings.

Airport journey to Chalong

The Australian, visiting Phuket for the first time, had arrived at Phuket International Airport and asked a Thai taxi driver to take him to Soi Ta Aied in Chalong district.

According to reports carried by several local news agencies over the weekend, the driver quoted 3,500 baht for the journey. He allegedly persuaded the tourist to accept by claiming his was the last taxi available at the airport and that the visitor would otherwise be unable to reach his destination.

IMG_2868.jpeg

Picture courtesy of Phuket Times

Unfamiliar with Phuket and its transport prices, the Australian agreed to the fare. He later learned from local people and other tourists that he had paid far more than expected.

The distance from the airport to Soi Ta Aied was reported to be about 40 kilometres, with the usual fare said to be below 1,000 baht.

Questions over enforcement

The Phuket Provincial Land Transport Office summoned the driver to a meeting on September 14. After saying the trip should have cost 800 baht, he returned the 2,700 baht difference to the Australian.

The resolution drew criticism from Thai residents, who questioned why a refund alone appeared sufficient to end the matter. Some argued that overcharging should still bring a legal penalty even if the passenger receives their money back.

Others said the driver would have kept the extra money had the case not received widespread attention on social media.

As of September 14, the Phuket Provincial Land Transport Office had not confirmed whether the driver would face further legal action.

Video courtesy of Phuketinsta

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15 September 2026

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Recommended Comments

jippytum Platinum Member

jippytum

Advanced Member

no reported punishment for the 'con man' taxi driver. No deterent for Thai's scsmming guilable tourists.

Karma80 Silver Member

Karma80

Advanced Member

Not an acceptable situation. The bottom line is the Phuket governor needs to set fixed airport taxi charges by destination area. Drivers scamming tourists should be penalised with a licence suspension for a month on the first offence, and 6 months the second time, then revoked entirely for a three strike principle.

I don't doubt there are really scummy tourists too that are painful to deal with, so the fixed fee protects everyone.

ChipButty Star Member

ChipButty

Advanced Member

How many times has he and others pulled that stunt? He got let of lightly only handing the money back, he should have been suspended for a few months,

L- Lifeline Silver Member

L- Lifeline

Advanced Member
11 minutes ago, shackleton said:

The taxi driver should have received a more serious fine cheating a quality tourist to Thailand is not on

Maybe suspended his driving licence for a while send out a message

I agree- all he has learned from this is to be a bit more careful next time he is scamming- which no doubt will be whenever he is driving

Frankie baby Silver Member

Frankie baby

Advanced Member

Shame on the Land Transport authority, they should have revoked his license their & then.

ChipButty Star Member

ChipButty

Advanced Member

That's more like it,

khunPer Diamond Member

khunPer

Advanced Member

Thai authorities should take taxi-overcharging of tourists serious — Phuket Airport could do like the system in Bangkok, with taxis are registered and driving on meter,

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