A Phuket taxi driver has refunded 2,700 baht to a 26-year-old Australian tourist after charging him 3,500 baht for a journey from Phuket International Airport to Chalong.
The driver met the visitor at the Phuket Provincial Land Transport Office on September 14, apologised and said the correct fare for the trip should have been 800 baht. The tourist accepted the refund and apology, and reportedly agreed to withdraw legal proceedings.
Airport journey to Chalong
The Australian, visiting Phuket for the first time, had arrived at Phuket International Airport and asked a Thai taxi driver to take him to Soi Ta Aied in Chalong district.
According to reports carried by several local news agencies over the weekend, the driver quoted 3,500 baht for the journey. He allegedly persuaded the tourist to accept by claiming his was the last taxi available at the airport and that the visitor would otherwise be unable to reach his destination.

Picture courtesy of Phuket Times
Unfamiliar with Phuket and its transport prices, the Australian agreed to the fare. He later learned from local people and other tourists that he had paid far more than expected.
The distance from the airport to Soi Ta Aied was reported to be about 40 kilometres, with the usual fare said to be below 1,000 baht.
Questions over enforcement
The Phuket Provincial Land Transport Office summoned the driver to a meeting on September 14. After saying the trip should have cost 800 baht, he returned the 2,700 baht difference to the Australian.
The resolution drew criticism from Thai residents, who questioned why a refund alone appeared sufficient to end the matter. Some argued that overcharging should still bring a legal penalty even if the passenger receives their money back.
Others said the driver would have kept the extra money had the case not received widespread attention on social media.
As of September 14, the Phuket Provincial Land Transport Office had not confirmed whether the driver would face further legal action.
Video courtesy of Phuketinsta

15 September 2026
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