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Online Shopping?


cmiller11101

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I've been living in China and have become accustomed to online shopping. Addicted, really. Everything you want is available online cheaper than anywhere else, and delivery is insanely fast and reliable...

 

What options are there for shopping online in Thailand -- Bangkok, specifically? What are the good websites and apps for online shopping? Groceries? Home furnishings? Clothes? Electronics? Is online shopping here possible?

 

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I'm not in Bangkok but, nationwide, Tesco Lotus and Big C have online shopping for groceries and sundries, but my favoured site is Tops online.

 

Lazada for most non-grocery goods. Also HomePro online for tools, household goods and even some building materials.

 

I believe that in Bangkok you can shop online with IKEA.

 

I'm sure other members will come up with plenty more.

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29 minutes ago, giddyup said:

Nearly all the items I buy from China take a month or more to get here, but that's from Ebay.

Yes Ebay is slow - aliexpress is normally 2 weeks or less for me and if sent registered air mail can arrive within a week.  The mailing method is indicated for each item so you can shop for registered air mail.  The tracking is excellent as in most cases their alert that item has reached Thailand means delivery next day.

That said I do order from Ebay as often find items not available or being sold for less than Aliexpress.

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On 12/9/2017 at 12:39 AM, chickenslegs said:

I'm not in Bangkok but, nationwide, Tesco Lotus and Big C have online shopping for groceries and sundries, but my favoured site is Tops online.

 

Lazada for most non-grocery goods. Also HomePro online for tools, household goods and even some building materials.

 

I believe that in Bangkok you can shop online with IKEA.

 

I'm sure other members will come up with plenty more.

in addition to these I have also used:

 

https://shopee.co.th/

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4 hours ago, giddyup said:

Nearly all the items I buy from China take a month or more to get here, but that's from Ebay.

 

If you are in hurry go to TUKCOM :-)

 

I will never understand these people who want to receive tomorrow morning what they just bought ! Is it life threatening ? Cannot wait ?

 

 

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OK, this forum sounds interesting.

Can anybody provide links such as Shopee that have english language text. Shopee may be great if you read Thai....I don't.

Lotus, Tesco: yes, I know the stores and shop there, but do they have web sites in English?

 

Lazada is the only one I know about and it's site navigation is pretty poor, but tolerable since it's the only game in town for me so far.

 

I would love to be able to order lots on things online.

 

Thanks

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12 hours ago, giddyup said:

Nearly all the items I buy from China take a month or more to get here, but that's from Ebay.

I ordered many item from banggood.com and most of the time it takes about 10 days until it arrives in Bangkok. Banggood has free shipping without tracking and that does not always arrive. I tried it a few times. Shipping with tracking cost a little bit extra (maybe a dollar or two) and it always arrived. I had a few bad deliveries (maybe 10%) and after I complained per email (never sending anything back) I always got a new item delivered right away. I really like their prices and service.

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Amazon is good too.

 

I bought a Lenovo tablet from them as it's not sold in Thailand. Even got money back from them in too much paid import taxes but that took a while, tablet was fast delivery.

Ebay off course but that can be from a private seller or a store, but no problems.

Gearbest was okay too, no import tax on a phone also not sold here but 2 weeks for arriving.

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20 hours ago, giddyup said:

Nearly all the items I buy from China take a month or more to get here, but that's from Ebay.

If they arrive at all. For me around 30% never make it.

 

Better to let Lazada deal with the Chinese. You'll get your item much much quicker at a little extra cost.

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11 hours ago, RocketDog said:

Lazada is the only one I know about and it's site navigation is pretty poor, but tolerable since it's the only game in town for me so far.

 

 

Lazada's search engine is the biggest problem. Try searching for pedometer and you get 2 results. Now search for walking,  set order to Price: Low to High and you'll find pedometer 15 times in the first page of 120.

Search for Polo Shirt and you get 26,000 results with no filter for size or color. It's a nightmare.

 

 

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19 minutes ago, Keesters said:

If they arrive at all. For me around 30% never make it.

 

Better to let Lazada deal with the Chinese. You'll get your item much much quicker at a little extra cost.

Actually I have found many Chinese source items to be about twice the cost of buying directly from Chinese sources (Aliexpress).  Most are drop shipments and middle man seeking large profit.  That added to the almost useless Lazada search engine makes it more larger/expensive items for me - most low cost items direct from Aliexpress or Ebay.

 

As for Amazon little is available for shipment to Thailand and costs are often very high plus customs.  They are the same as Ebay and others with independent stores selling the goods - but they do keep very tight control on them.

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Have not had much go missing in years of ordering here in Bangkok (one item was removed from a shipment of 2 one time during an extended holiday period - but seller quickly replaced).  We do provide a normal year end gift envelope to mail and garbage.

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On 12/12/2017 at 7:34 AM, lopburi3 said:

Actually I have found many Chinese source items to be about twice the cost of buying directly from Chinese sources (Aliexpress).  Most are drop shipments and middle man seeking large profit.  That added to the almost useless Lazada search engine makes it more larger/expensive items for me - most low cost items direct from Aliexpress or Ebay.

 

As for Amazon little is available for shipment to Thailand and costs are often very high plus customs.  They are the same as Ebay and others with independent stores selling the goods - but they do keep very tight control on them.

I don't buy high priced items over the internet. Buying something even at twice the price, 200 vs 100 baht, with its speedier and guaranteed delivery by Lazada is IMO worth it. I don't consider the extra amount an increase in cost of the product but a surcharge for speedy delivery just as one would pay a courier more for NEXT DAY.

 

With Lazada's useless search engine I often give up with them and go visit a local mall.

 

I must congratulate Lazada however on after sales service. Recently I ordered a new battery for my mobile. Supplier sent a lower rated and not OEM battery. Lazada have offered full store credit and told me to keep battery.

 

As for Amazon, I have bought DVDs from them and been charged 100% import duty. You try and do the right thing and buy original DVDs and get whopped with a huge surcharge. Amounts to government protectionism of the pirate DVD industry here, with the biggest pirates being Customs & Excise.

 

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5 hours ago, Keesters said:

I don't buy high priced items over the internet. Buying something even at twice the price, 200 vs 100 baht, with its speedier and guaranteed delivery by Lazada is IMO worth it. I don't consider the extra amount an increase in cost of the product but a surcharge for speedy delivery just as one would pay a courier more for NEXT DAY.

Not sure that Lazada's prices are always  that good. Recently bought a set of scales for 499 baht, saw them today in Homeworks for 299 baht.

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Often I would prefer to buy things in real shops offline. But the problem in Thailand is that often the people in the shops don't know what they have. I.e. I bough in the past electronic parts in Ban Mo in Chinatown in Bangkok. They have many parts and normally it's easy to buy standard parts. But anything out of the ordinary is extreme difficult to get because the staff just don't know it. I tried to buy i.e. Low ESR capacitors. After talking to the staff in the specialist shops I gave up and ordered them online...

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I've taken to doing most of my grocery shopping thru online -- mainly Tops as their site and prices are good, sometimes (increasingly rarely) Tesco and sometimes HonestBee to get Villa Market products. But they can be infuriating...

 

For both Tops and Tesco, who do have English language versions of their websites, it's pretty common for their drivers to show up HOURS early from your scheduled delivery window. Not a problem if someone is going to be home all day waiting. But a big problem if you're away at work or outside from home and the driver suddenly calls you at 3 p.m. to tell you they're waiting at your home -- for a delivery scheduled to arrive between 6-8 p.m.

 

And then there's their handling of out of stock goods and substitutes. With Tesco, you can have half your order out of stock, even though their website shows the products as in stock, and the driver will still arrive with the few items in your order and no one calls ahead of time to ask about substitutes or even if you still want the order. And other times, they'll simply substitute items without any notice or warning. The only good thing is, you can simply refuse those items upon delivery if you don't like them.

 

Tops is better in that regard. Their website does appear to have some connection between what they actually have in stock (things do actually disappear off the website when they're out of stock), and they sometimes will call ahead of a delivery to advise that something you ordered isn't available and give you the ability to substitute.

 

But Tesco is totally useless in that regard, they never call ahead regardless of the problems with your order, and their website bears no connection whatsoever with what they actually have in stock at the time.

 

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I have always objected to Tesco's policy on substitutions.  I don't need some Thai clerk deciding that they are going to give me chicken when I ordered pork

 

I would use them more often if they would just initiate a fill or kill system since I am not going to waste my time if they show up with only half of what I ordered

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The other day, I had a Tesco order that included two liter cartons of strawberry juice. I thought I had checked the contents of my order when it arrived. Put one carton in the frig and another in the cupboard. The next day, opened and had a glass of the juice for breakfast -- didn't look the right color or even taste right.

 

Went back into the frig and took a closer look at the carton. Turns out, they had substituted (either intentionally or not) a very similar looking carton of raspberry juice for the strawberry juice that I had actually ordered. So no wonder it didn't take or look right.  I ordered two strawberry juice cartons, and without any notice or mention on my order paperwork, they gave me 1 strawberry and 1 raspberry.

 

That kind of thing tends to be pretty endemic with Tesco. You really have to pay attention not just to what's on your delivery order paperwork, but also to the actual items they drop on your counter, since they're not always what's on the order sheet or what you actually ordered -- either because of silent substitutions or because the order picker was simply careless in pulling the items off their shelves.

 

And, of course, I've never yet met a Tops or Tesco delivery driver in BKK who spoke any English...

 

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2 hours ago, TallGuyJohninBKK said:

And, of course, I've never yet met a Tops or Tesco delivery driver in BKK who spoke any English...

We are living in Thailand. Why would you expect that a delivery driver in Thailand speaks any other language than Thai?

Would you expect that a delivery driver i.e. in Germany or France speaks English? Probably not.

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38 minutes ago, OneMoreFarang said:

We are living in Thailand. Why would you expect that a delivery driver in Thailand speaks any other language than Thai?

Would you expect that a delivery driver i.e. in Germany or France speaks English? Probably not.

The German and French would most likely speak some English but the French would avoid it just to be an awkward dick.

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  • 6 months later...

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On 12/20/2017 at 3:13 PM, OneMoreFarang said:

We are living in Thailand. Why would you expect that a delivery driver in Thailand speaks any other language than Thai?

Would you expect that a delivery driver i.e. in Germany or France speaks English? Probably not.

 

Why in Cambodia delivery men can speak English ? Just because they are not idiot like Thai and ridiculous foreigners who support their stupidity !

 

And yes, German standard people speak English because they are not idiots, maybe French less.

 

 

 

 

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