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Nightmare buying a 3D printer kit.

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Just sharing my experience with buying a 3D printer kit from China. I started with Lazada as I have purchased many small items with great success. Found a nice kit from a seller in China and placed the order on Nov. 4 hoping to receive by my son's birthday on the 23, got a confirmation call from Lazada because item was 9000 baht, on Nov. 20 called Lazada to check on delivery and I was told item never left China and I should reorder, placed order again and next day was notified that item was shipped, great maybe a Christmas present. Called Lazada on December 10 to check on progress and was told that there was a problem with shipping and I should order from a different seller. I found a nicer kit that cost more (14,000) and placed the order. Jan 2. I called Lazada to check , sorry problem with logistics, may never arrive, if item is eventually delivered I can refuse. So totally disgusted with Lazada I decided to try Ali Express, found a nice kit and placed order $260 US and better than the ones I previously ordered, next day email that item is shipped via TNT , downloaded their app to track, 3 days later it shows item arrived in Thailand, great,  3 days later still in Bangkok, tried to contact TNT got a number in America, called that night and it was Fed ex, the lady explained that Fed ex had acquired TNT and got me the number for TNT Thailand. Called to inquire about the package and was told that they tried to call me but had the wrong number, gave email address for them to send documents that had to be filled out. About 10 minutes later email arrived with documents and instructions, all documents were in Thai and had to be filled out in Thai, and provide copies of passport pages and I must send them my original passport, I had my wife explain what the documents were and they listed a lot of extra charges not even including customs charges, next day I was informed that since it was a 3D printer kit, I had to get an import license from the government. At this point I had had enough with this and I contacted the seller and informed them that I was going to refuse the shipment and would be willing to pay for return shipping up to 50 US. Seller said they would contact TNT for more info. Next day I received a message from the seller saying that the cost was over 500 US to return, could I work with TNT to clear package, I decided to try again, emailed TNT and asked for a detailed list of charges up to this point, 500 baht for delivery, storage charges of 62.50 baht per kilogram per day (package was 10 kilos). Another 500 baht customs charge and whatever import tax was charged, and I had to get the import license myself. At this point the charges were already more than the printer, so I told them to return it. I was just informed that they could not return the package and it had to be destroyed, I said ok go ahead. That's my nightmare. I hope someone gets something out of this.

The message from the government is very clear : Buy your goods in Thailand.

39 minutes ago, ricktak said:

I hope someone gets something out of this.

Yes don't try to import a 3d printer  to a less than 3rd world country  Thailand 4.0 leading the way to hi tech future....not

Obviously I have no idea how long you have been in Thailand, but those of us that have been here a while know what Thai customs is like, and wouldn't do it anyway, but thanks for the warning and hopefully it will help someone avoid the almost inevitable consequences of ordering an expensive item from China in Thailand.

Edited by thaibeachlovers

  • Author

I ended up buying an Anet A8 kit from a Thai seller on Lazada , the printer cost more than twice the price of the same thing in China but no headache, assembled in 2days, plugged it in and turned it on and the power supply started smoking, turns out it was set at 110v. The seller sent me another one the next day. It works ok , very slow but I am enjoying using it, my son doesn't have the patience for it.

16 minutes ago, ricktak said:

I ended up buying an Anet A8 kit from a Thai seller on Lazada , the printer cost more than twice the price of the same thing in China but no headache, assembled in 2days, plugged it in and turned it on and the power supply started smoking, turns out it was set at 110v. The seller sent me another one the next day. It works ok , very slow but I am enjoying using it, my son doesn't have the patience for it.

3d printers are supposed to be slow.. or at least the not really expensive models are slow. I looked into it a few times to see if it was something for me. So far not yet.. but who knows the possibilities are endless.

On ‎1‎/‎28‎/‎2018 at 3:47 PM, robblok said:

3d printers are supposed to be slow.. or at least the not really expensive models are slow. I looked into it a few times to see if it was something for me. So far not yet.. but who knows the possibilities are endless.

I'll buy one when they can do something useful like print a living GF for me.

All 3D printers require a license from the THAI government. The explanation is easy but ridiculous. You could print a weapon with it. That is true but most likely not the reason to acquire one. Therefore as a private person I would leave my hands off it and buy one locally


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18 hours ago, thaibeachlovers said:

I'll buy one when they can do something useful like print a living GF for me.

You want one that will print real money then.

Judt curious what do you need one for anyway?

I have yet to see a practical use for one on the home. I saw one in Tuckcom and the guy was printing cases to store AA baritries in and I think it was 14000THB.I really can't see them taking of for home use unless they come down to a tiny price. But they are definitely impressive but useless in my opinion.

Sent from my SM-G900F using Tapatalk

14 minutes ago, juice777 said:

Judt curious what do you need one for anyway?

I have yet to see a practical use for one on the home. I saw one in Tuckcom and the guy was printing cases to store AA baritries in and I think it was 14000THB.I really can't see them taking of for home use unless they come down to a tiny price. But they are definitely impressive but useless in my opinion.

Sent from my SM-G900F using Tapatalk
 

depends you can really use it for hobbies there are a few things I would print if I had one. Currently they have 3d scanners too.. combine the two and you can do many things.  But you need to be creative a bit of a tinkerer. 

 

I got a boat that i want to print a cradle for the sonar unit that i have to attach it to the boat. Its for those kind of things 3d printers are useful. 

On 26/01/2018 at 7:06 PM, ricktak said:

I was just informed that they could not return the package and it had to be destroyed

Somebody at Customs or TNT now has a lovely new 3D printer - for free.

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