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DHL Shipment stuck at airport? Urgent

patjk
patjk
in General Topics

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  • Author
On 5/1/2018 at 7:03 PM, tropo said:

I've used brokers for DHL, FedEx and TNT. They were the assigned brokers for the couriers that contact me when the shipment arrives. At that point the ask me if they would like them to complete the clearance process to which I happily agree.

 

Have you been down there yourself? You may be able to do this the old-fashioned way? Ask them for assistance, to which they may provide an expedited way for an "express fee".  

Haven't been down there as from past experience we've had awful experience in situations like these.  Spending the day showing up and driving around only to be told we can't do anything is hardly worth the time.  Every party involved so far has been completely un-useful.

 

If we had a company that could help us solve it, that would be a bonus.  We've chatted with 4 other people who made calls and couldn't get anywhere.  A real shame.

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  • InMyShadow
    InMyShadow

    First obviously never use a courier but choose snail mail if its not urgent secondly you need to go there and plead. Ive found staff at holding centers to be very flexible and twice have received

  • seajae
    seajae

    they cant stop it from being sent back if it has not been finalized and you do not want it, think you will find someone is going to pocket money out of this. If an item is not accepted into the countr

  • jackdd
    jackdd

    There is not much that you can do, other than give them what they request or go there in person and offer some tip to maybe get it. On Thaivisa are many threads that say never ship with couriers

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