City hall says it can't fine BTS for service failure

By Jintamas Saksornchai, Staff Reporter

 

The BTS Skytrain engineer peeks outside the train during the disruption Friday night at BTS Chit Lom.

 

BANGKOK — City Hall on Monday said a 1.8 million baht fine intended for repeated BTS failures last month could not be imposed due to “conditions in the contract.”

 

Authorities initially announced the fine last week following public uproar after the popular city rail network’s service was disrupted as many as 20 times in June – mostly blamed on glitches in the signalling system. A deputy Bangkok governor said today during an inspection that the operator had finished fixing the system but the fine could not be carried out.

 

Full Story: http://www.khaosodenglish.com/news/bangkok/2018/07/02/city-hall-says-it-cant-fine-bts-for-service-failure/

 

-- © Copyright Khaosod English 2018-7-2

1 hour ago, snoop1130 said:

City Hall on Monday said a 1.8 million baht fine intended for repeated BTS failures last month could not be imposed due to “conditions in the contract.”

Envelopes of lesser total value have apparently kicked in. Smiles all around!

Some lawyer has not done a very good job ,drafting the contract,

as penalties for non or bad service should have been a clause.

regards worgeordie

That's the Christmas party a few baht short later this year. 

Well, obviously some BMA moron couldn't read. Or there were sufficient brown envelopes to discourage such nosiness. 

 

Perhaps the customer - who, at the end of the day, is the most important element in any business - can work out how to conduct a mass protest of some description. Even the mindless prats at the head of the BTS could hardly miss the impact of such action. 

Guess the reason is because the circumstances stating an outside cause for the disruption.
Can not be clearly proven it's the fault of BTS incompetence.

The kind of contract you get when you pit a multi-billion Baht Thai-Chinese consortium against jobsworth City Hall lawyers, unfortunately.

Most contracts rule out force majeure.

 

From the BTS point of view, their equipment was working fine for years. It doesn't all just break on the same day by itself.

 

I don't think this was the direct fault of the BTS, however don't think they were proactive enough in risk assessing their network for critical failures.

38 minutes ago, blackcab said:

Most contracts rule out force majeure.

 

From the BTS point of view, their equipment was working fine for years. It doesn't all just break on the same day by itself.

 

I don't think this was the direct fault of the BTS, however don't think they were proactive enough in risk assessing their network for critical failures.

I get your point but, one could also argue that they should from the start have worked on their own frequency. Anyway not an easy case.

3 hours ago, robblok said:

I get your point but, one could also argue that they should from the start have worked on their own frequency. Anyway not an easy case.

 

I completely agree with you.

...have you ever seen any such types...or organizations....being held accountable...for anything...???