Hi,

I've been away from Thailand for almost 3 months and my AIS number is now deactivated. I tried to top it up but it was asking me to input a pin number on the sim card, but the number I entered did not work, so I'm not sure if that was the pin number.

Can anyone please advise me on what the best option is regarding this. If it's easier to get a new number then I will, but it would be nice to keep this one if possible.

At the moment I'm having to use a UK Orange PAYG sim card, and it's getting pretty expensive

Thanks.

Gone I'm afraid - better go get a new one.

Have you already tried contacting AIS?

Hi,

I've been away from Thailand for almost 3 months and my AIS number is now deactivated. I tried to top it up but it was asking me to input a pin number on the sim card, but the number I entered did not work, so I'm not sure if that was the pin number.

Can anyone please advise me on what the best option is regarding this. If it's easier to get a new number then I will, but it would be nice to keep this one if possible.

At the moment I'm having to use a UK Orange PAYG sim card, and it's getting pretty expensive

Thanks.

If you really want the old number back, chances are AIS still have it after 3 months and you should go to the AIS service center - or call - and check if they can re-activate it.

I tried that in the U.S. once and it was already too late, but that was much over 3 months.

Or just buy a new one for 200 baht, copy your contacts over, and send SMS with your new number to all contacts you care about.

How to copy contacts depends on model and make of phone, but actually any mobile shop can do that for you too - they know how to do it. Usually you have an option on the phone to copy the SIM contacts to the phone memory - then plop in the new SIM and copy them back to the SIM, or just leave them on the phone.

Can you dial 1175 with the SIM? If not go to a Telewiz shop and ask if you can re-activate the number. They typically allow this within 30 days after expiration, but if your period is longer perhaps they will still do it?

i've got three mobile phones. on one of them i forgot to top up the credit and when someone called that number a thai guy answered the phone. turned out the number was reallocated due to insufficient balance refills.

If memory serves, the process was {it may have changed} that the number was suspended for 30 days after expiry date or continual zero balance which ever was the latter. During that time it was possible to recover the number. After that the number would be reallocated. The process would put the number back into circulation after a further 60 days. In practice, unless the number was notable {i.e. viewed as lucky} then it would be longer before the 'old' number reappeared on a phone.

Regards

Thanks for the replies.

I went to MBK today and got a new sim card. Had a choice of numbers I could choose, and I've ended up with a really easy to remember number.

Is it just me, or was it ultra-hot today in Bangkok?