Si Net Wi-Fi payments

[LomSak27]

The kiosks are closed and this month NO PAPER BILL found it's way to my mail slot. I paid last month with a paper bill at 7/11. They are not answering their help line because no staff. This online site is less than helpful as I do not read Thai and a lot is in Thai. Oh, And no app on phone. 

 

Any ideas how to pay? I have the old  bill from last month. Same Amount. Last & only recourse is to take the old bill in and see if I can use that to pay, and or give them my account and or billing number. And yes I know Si Net sucks, but  .... here I am. 

 

Thanks for any and all responses. 

 

 

[CharlieH]

Just a thought, do you have online banking ? Perhaps they are listed in the utility companies and you can pay through that.

 

 

[ubonjoe]

I found the login page on their website for doing payments. https://customer.sinetfttx.com/Main/Login

It also has buttons off the apps.

 

[Marcous]

I paid mine online through their website. Just put in your passport number and your bill comes up. Paid with debit card.

[LomSak27]

Using the link ubon joe linked, it will not come up with my account number - my customer number and my passport number. All of which they ask for. 

I'll go back to their website to check passport number access there.

 

Thanks all

[LomSak27]

Hey thanks all, used a different portal link. and it accepted the passport number! I have pdf of the bill, so I am sending copies to myself and then take tablet to 7/11. I could not get the online form to accept a transfer ... yes I am sure I am not doing it right but. Armed with a cyber bill I should make it!