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A simple fix or off to the technician?


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There is another solution: Switch off your PC. Then bang your hand against a side. Then switch it on again. If you are lucky all will work again. The reason is that this "fixes" lose connect

I banged my head against the wall but that didn't work either, I will go back to this later when the pain has gone.

Believe it or not. That technical tap works more often than not. Obviously after the computer boots again it's a good idea to check the HDD and maybe replace it with a new one. I also gave a

Posted Images

That is the Bios menu,  looks like something whent wrong with your boot drive   possibly failing hard drive or a virus.

Also possible that the bios somehow became "confused"

so first try setting the boot drive as sugested in your screenshot

I had a laptop that would quite regularly get confused and throw up that boot error just reset and good to go.

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1 hour ago, KannikaP said:

F10, save & exit after selecting the correct boot drive.

Thanks

Tried that,how do I know which boot drive?

 

Exited/ reset and back to same screen.

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3 minutes ago, Thailand said:

Thanks

Tried that,how do I know which boot drive?

 

Exited/ reset and back to same screen.

Whichever is your C drive. Remove all USB sticks & drives

Try that box top right which says Exit/Advanced mode.

There will probably be the option to reset to default.

Edited by KannikaP
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Posted (edited)

Got to advanced screen, anything I can do to get from here to homescreen?

please note- advice for dummies!

Thanks

 

 

IMG_9272.JPG

Edited by Thailand
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4 minutes ago, Thailand said:

Got to advanced screen, anything I can do to get from here to homescreen?

 

 

IMG_9272.JPG

The BOOT box would be favourite.

And F5 says Optimised Defaults.

Edited by KannikaP
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1 minute ago, KannikaP said:

The BOOT box would be favourite.

Thank youYes,I am in the boot box but do not know what I am doing from there,hence the dummies reference.

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3 minutes ago, Thailand said:

Thank youYes,I am in the boot box but do not know what I am doing from there,hence the dummies reference.

Try F5, or look in the list of drives for C Drive, there is probably only one available.

Turn OFF Fast Boot, and next box says SATA Support, which is where I think you will find the list of your drives.

Edited by KannikaP
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As mentioned earlier if confused just remove any external memory until boot done?  If none then you will need to check bios further but computer may think you want to boot from that external drive or USB stick if any attached and if removed continue to your normal boot drive.  KISS says try the easy way first.  I used to have this issue after making an software update.

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2 minutes ago, lopburi3 said:

I used to have this issue after making an software update.

Strange, because the BIOS loads before Windows or any other software.

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"“Safe Mode” in Windows is a special mode which is mainly used for troubleshooting purposes. Many times when you can’t boot into Windows because of a virus infection, a faulty software or driver installation, you can boot into Safe Mode and fix the problem. You can scan your system with antivirus, uninstall faulty software or driver using Safe Mode and you’ll be able to boot into Windows normally without any problem..."

 

 

What version of Windows?

Windows 10 and Windows 8/8.1.

https://www.askvg.com/tip-how-to-restart-or-boot-in-safe-mode-in-windows-10-pressing-f8-key-at-startup-not-working/

 

Other versions.

https://www.askvg.com/how-to-boot-windows-in-safe-mode-when-f8-key-is-not-working-add-safe-mode-option-to-windows-boot-loader/

 

 

 

Edited by rcuthbert
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8 minutes ago, Thailand said:

I banged my head against the wall but that didn't work either, I will go back to this later when the pain has gone.

Try! It's my job to fix computers and you won't believe how often that technical tap works.

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10 minutes ago, KannikaP said:

Strange, because the BIOS loads before Windows or any other software.

If the HDD fails, this can happen. 

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2 minutes ago, Thailand said:

I am learning a little but probably nota good thing!

IMG_9274.JPG

That part looks wrong because it looks like "Generic USB device".

It should be an internal device like a hard disk or SSD.

If you like make a picture of the options which you can select in that field. That should help us to help you.

Boot.png.d2024b3c5ebb501f4872e78f85d6d4ab.png

 

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9 minutes ago, KannikaP said:

Strange, because the BIOS loads before Windows or any other software.

After update would search attached HDD to boot from bios and not find operating system - if I removed would go to normal drive C.   Would be fine after first load (new Windows update installed).

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10 minutes ago, OneMoreFarang said:

That part looks wrong because it looks like "Generic USB device".

It should be an internal device like a hard disk or SSD.

If you like make a picture of the options which you can select in that field. That should help us to help you.

Boot.png.d2024b3c5ebb501f4872e78f85d6d4ab.png

 

 

IMG_9275.JPG

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Do you have anything connected to the PC like a USB stick?

If so remove it.

Click where it says Generic US

There should be an option there to select your C drive

Then save and exit.

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3 minutes ago, Thailand said:

 

IMG_9275.JPG

 

Looks like the PC is not seeing your hard drive.

Its either broken or disabled.

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2 minutes ago, Rookiescot said:

 

Looks like the PC is not seeing your hard drive.

Its either broken or disabled.

Or a connection is lose. Turn it off, then slap that case, turn it on again, and if you are lucky it will work again.

Edited by OneMoreFarang
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1. Did this 1st occur after you did a update, install a new software,  a PC crash or any other out of the normal incident? 

2. How old is the PC/ Hard Drive? 

3. Was the PC running unusually slow before this issue? 

4. Was the PC transported/ exposed to shocks/drops?

Edited by ravip
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