proton Posted May 11, 2022 Share Posted May 11, 2022 Cancelled with <removed> Inn in bkk who informed me two and a half weeks ago they had put through my refund, nothing appeared so far. Credit card company say it should take 3-7 working days. Hotel has not responded to email about this. Would it be right to start a claim for a charge back or give it more time? Link to comment Share on other sites More sharing options...
Tracyb Posted May 18, 2022 Share Posted May 18, 2022 If you have anything in writing from the hotel, e.g. text message or email, I would send it off to the credit card company with your request for a trace on the refund or a chargeback/voiding of the original charge. 2 Link to comment Share on other sites More sharing options...
misterphil Posted May 18, 2022 Share Posted May 18, 2022 I used my Kasikorn for my refund and was in my account in 4 days after requesting it. Minus the 10% charge which I'll not be crying about. 1 Link to comment Share on other sites More sharing options...
The Hammer2021 Posted May 18, 2022 Share Posted May 18, 2022 These big international hotels don't really care - its not a thai dishonesty issue more corporate lethargy 1 Link to comment Share on other sites More sharing options...
CharlieH Posted May 18, 2022 Share Posted May 18, 2022 Reported post removed. Please do not "name n shame" . Link to comment Share on other sites More sharing options...
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